Wiesbaden Hotels

The staff is really welcoming, kind and helpful. The breakfast served is good. And for what I traveled for, the location is ideal. Expecially that the bus directly to the airport is 50m outside the hotel.

When we arrived on a Sunday evening, the front desk didn't have our reservation. (It turns out that Kayak didn't process the booking to the Crown Plaza until after business hours on Friday). As soon as we showed our Kayak booking confirmation, the Evening Supervisor was very apologetic and found us a room as quickly as he could. His colleague ordered us a portable crib for our 6 month old son, and we were on our way to our room. Soon after we arrived in the room, a housekeeping staff member arrived with our crib and he also provided us with a bottle of still water for the baby. That was a nice touch. The breakfast that was included with our rate was spectacular. The restaurant staff was very classy and courteous and the food selection and quality was great. This hotel will be our preferred location when we travel again to the Rhein-Main area.

Only two days but visit was good and will return my next trip to the area.

Nothing that was not liked.

Location Staff polite and helpful

AC did not work the entire stay Had trouble getting coffee in the morning Exhaust fan in the bathroom worked on and off Small elevators that broke down