Pros (+) Good service and location
Cons (-) Cleanliness breakfast
3 stars
Holiday Inn Express Worcester
Photos of Holiday Inn Express Worcester
Overview
Holiday Inn Express Worcester Downtown offers a unique location among area accommodations. We are located just walking steps to downtown Worcester and Saint Vincent Hospital to the DCU Center. We are minutes away from all of Worcester colleges including Clark University, Worcester State, WPI, MCPHS, Assumption College, Holy Cross and UMASS Medical School This 100% non-smoking property is one of the best downtown Worcester hotels because we include breakfast and parking into our room rate! We partner with many local businesses, colleges and area hospitals to offer great room discounts, making us a great choice for convenience and value. We make it easy to complete work without even leaving the property. Our hotel's Business Center is provided for guests in need of print, fax, copy, and PC services. Additionally, we offer free high-speed, wireless Internet access throughout the hotel. We are also pleased to provide meeting space for up to 30 people. With DCU Center, Worcester Art Museum and many other area attractions just steps away, the Holiday Inn Express Worcester is ever popular among leisure travelers as well. We're a great stop in the heart of the Commonwealth! The Holiday Inn Express Worcester offers terrific amenities including our Express Start Breakfast every morning, a fitness center, complimentary Wi-Fi, parking and 24 coffee bar.
Amenities at Holiday Inn Express Worcester
- Fitness center
- Restaurant
- Free Wi-Fi
- Business center
- Airport shuttle
- Meeting/Banquet facilities
- Parking
- Laundry service
- Laundry facilities
- Complimentary breakfast
Services and conveniences
- ATM on-site
- Business center
- Express check-out
- Meeting/Banquet facilities
- 24hr front desk
Parking and transportation
- Airport shuttle
- Parking
Accessibility and suitability
- Increased accessibility
- Elevator
Laundry
- Laundry facilities
- Laundry service
Dining
- Restaurant
- Refrigerator
Basics
- Free Wi-Fi
- Air-conditioned
Bathroom
- Hairdryer
Things to do
- Gift shop
General
- Storage available
Health and safety
- Safe
Family friendly
- Complimentary breakfast
Fitness
- Fitness center
Reviews of Holiday Inn Express Worcester
7.0
Good
601 verified ratings
Wonderful
188
Very good
96
Good
105
Okay
47
Fair
58
Mediocre
30
Poor
77
Summary of reviews
Guests say
Guests appreciated the hotel's location, which was convenient for various activities. However, many reported significant issues with service and cleanliness, including unclean bathrooms, broken amenities, and poor staff responsiveness. The breakfast quality also received mixed reviews, with some guests expressing disappointment. Overall, while the location was a highlight, the service and maintenance of the hotel left much to be desired.AI-Generated from customer reviews
Reviews(5)
Q&A(5)
Tips(10)
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Score by provider
7 out of 10
5 reviews
All reviews
Pros (+) The bed was nice, clean and comfortable and the room was big and spacious. The breakfast options were good, but there weren’t any vegetarian options. You must have fruit, but I was glad that there was yogurt available.
Cons (-) The toilet paper dispenser was about to come off the wall because of the hinderance of the extra toilet paper behind it. Place the extra with the amenities and not behind the paper for use. The curtains were only covering a third of the window, which should be complete black out curtains and not half way covers. The microwave in the breakfast room was too small and unclean.
Pros (+) Breakfast room was large and well stocked. Good restaurant within walking distance. Room was large, clean and comfortable.
Pros (+) This is my third stay at this hotel. The hotel has free parking, a decent breakfast (included with stay), and is right next to a Starbucks and 99 (great steak tips). The rooms are clean and and staff have always been polite. The in-room mini fridge is large enough to be useful; although I do wish there were a microwave in the room as well. The Keurig in the room allows someone to come prepared wit...
Cons (-) I think they need to step up their maintenance / room inspections. This trip the shower curtain rod was not fully secured to the wall -- screws were loose -- so the shower curtain wouldn't stay closed; it kept sliding down because the center of the rod was hanging lower than the ends. The clock radio also was randomly making noises (buzzing sounds) even when turned off. The noise was rather regula...
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Pros (+) My stay was absolutely worth every penny. My room was clean, comfortable, quite warm (since it was in the negatives). I could stay they for more than just a night if needed.
Cons (-) I did not like the fact that the receptionist at the front desk when asking for my card for incidentals, she failed to explain the $50 fee that was taken out of my account. I would've have been perfectly content with the fee if I was told about it when checking in. Although my room was perfect, I feel the curtains do not do justice in terms of privacy for I can see outside to the front of the hote...
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the complimentary breakfast at Holiday Inn Express Worcester?
The complimentary breakfast at Holiday Inn Express Worcester offers a variety of choices, ensuring a satisfying start to your day.
Are the beds at Holiday Inn Express Worcester comfortable?
Guests have consistently praised the comfortable and clean beds at Holiday Inn Express Worcester, ensuring a restful stay.
Is parking readily available at Holiday Inn Express Worcester?
Holiday Inn Express Worcester provides ample parking, ensuring convenience for guests with vehicles.
When is the best time to visit Holiday Inn Express Worcester?
The high season at Holiday Inn Express Worcester is in May, offering an ideal time to experience the hotel's convenient location and comfortable accommodations.
How is the cleanliness at Holiday Inn Express Worcester?
Holiday Inn Express Worcester maintains a high standard of cleanliness, ensuring a pleasant and hygienic environment for all guests.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room Away from the Breakfast Area
Some guests reported that rooms near the breakfast area and elevator were noisy, so consider requesting a room away from these areas for a quieter stay.
Check Room Amenities
Double-check the room amenities upon arrival to ensure that the room type and features match the reservation, as some guests mentioned receiving a different room configuration than booked.
Consider Bringing Your Own Toiletries
A few guests noted that the hotel provided limited towels and toiletries, so it might be helpful to bring your own to ensure you have an adequate supply.
Be Mindful of Seasonal Rates
If planning a visit in May, be aware that it's considered the high season, which might result in higher room rates. Consider visiting in January for potentially lower rates.
Explore Nearby Attractions
Take advantage of the hotel's proximity to attractions such as DCU Center, Mechanics Hall, and Worcester Art Museum, which are within walking distance and offer enjoyable experiences.
Confirm Reservation Details
Given instances where guests encountered issues with reservations, it's advisable to confirm reservation details and room preferences with the hotel in advance to avoid any discrepancies upon arrival.
Consider Alternative Parking
Some guests found the hotel's parking area to be limited, so consider exploring alternative parking options nearby if needed.
Plan Breakfast Timing
If planning to have breakfast at the hotel, consider arriving early to ensure a wider selection of food, as some guests mentioned that the breakfast area ran out of items later in the morning.
Inquire About Room Views
Guests appreciated the views from certain rooms, so consider inquiring about room views when making a reservation, especially if a scenic view is preferred.
Be Aware of Noise Levels
Some guests reported noise disturbances, so consider packing earplugs or a white noise machine if sensitive to sound, to ensure a restful stay.
Location
110 Summer Street, Worcester, MA 01608
What's nearby
- DCU Center340 yd
- Worcester Memorial Auditorium0.4 mi
- Burnside Fountain0.5 mi
- St. John's Catholic Church0.5 mi
- Worcester Art Museum0.6 mi
- Aurora Hotel0.8 mi
- American Antiquarian Society1 mi
- Our Lady of Czestochowa Parish1.1 mi
- Harry Goddard House1.1 mi
- Beacon Street Firehouse1.1 mi
- Morris Levenson Three-Decker1.2 mi
- Pilgrim Congregational Church1.6 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Holiday Inn Express Worcester
Low season | December |
|---|---|
High season | November |
Average price (weeknight) | $244 |
Average price (weekend night) | $370 |
When to book a room at Holiday Inn Express Worcester
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Holiday Inn Express Worcester
FAQs when booking at Holiday Inn Express Worcester
Nearby hotels and places to stay
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See most recommended stays in WorcesterGood to know
Value for money | 8.1 |
|---|---|
Distance to city center | 0.5 mi |
Nearest Airport | Worcester |
Distance to airport | 4.1 mi |