Guest reviews
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All Reviews
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Overall Rating
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9.1 "World class service."9.6 "96% found the
staff to be very friendly ." 8.2 "82% said thereception staff was great ." 8.7 "87% thought theservice was very professional ." 7.8 "Lovely bar service , according to 78%." 8.6 "86% found therestaurant service to be one of the best ." -
8.7 "Location is great."9.6 "
City centre within easy reach , said 96%." 9.8 "98% thought it waseasy to get to the train station ." 9.3 "93%liked the proximity to sightseeing ." 8.8 "88%liked the proximity to shopping ." 10.0 "100%enjoyed the restaurants & bars nearby ." 10.0 "Near to public transport , according to 100%." -
8.3 "Breakfast is good."
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6.1 "Internet is average."
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5.8 "Average comfort."
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5.4 "Rooms are ok."5.2 "Only 52% thought the
shower was ok ." 5.7 "Only 57% said therooms were modern ."
Overall Rating
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9.3 "World class service."9.7 "97% found the
staff to be very friendly ." 8.4 "84% said thereception staff was great ." 8.9 "89% thought theservice was very professional ." -
8.7 "Location is great."9.6 "
City centre within easy reach , said 96%." 9.7 "97% thought it waseasy to get to the train station ." 7.6 "76% thoughtparking was inexpensive ." 9.5 "95%liked the proximity to sightseeing ." 10.0 "100%enjoyed the restaurants & bars nearby ." 10.0 "Near to public transport , according to 100%." -
7.9 "Good breakfast."
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6.1 "Average comfort."
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5.8 "Internet is average."
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5.4 "Rooms are ok."5.1 "Only 51% thought the
shower was ok ." 5.1 "Only 51% said therooms were modern ."
Overall Rating
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9.0 "World class service."9.7 "97% found the
staff to be very friendly ." 7.8 "78% said thereception staff was great ." -
8.3 "Breakfast is good."
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8.2 "Location is great."9.7 "
City centre within easy reach , said 97%." 9.8 "98% thought it waseasy to get to the train station ." -
6.2 "Average comfort."
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5.9 "Rooms are ok."7.0 "70% said
rooms were clean ." 5.2 "Only 52% thought theshower was ok ."
Overall Rating
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8.9 "Location is great."
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8.2 "Breakfast is good."
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6.1 "Average comfort."
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5.7 "Rooms are ok."
Overall Rating
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9.0 "World class service."9.6 "96% found the
staff to be very friendly ." 8.2 "82% said thereception staff was great ." 8.8 "88% thought theservice was very professional ." -
8.5 "Location is great."9.8 "98% thought it was
easy to get to the train station ." 9.6 "City centre within easy reach , said 96%." 8.8 "88%liked the proximity to shopping ." 9.4 "94%liked the proximity to sightseeing ." -
8.2 "Breakfast is good."
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6.2 "Average comfort."
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6.0 "Internet is average."
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5.7 "Rooms are ok."6.8 "Only 68% said
rooms were clean enough ." 5.3 "Only 53% thought theshower was ok ." -
2.8 "Terrible amenities."2.7 "73% thought the
building wasn't nice ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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9.1review from
The room was very clean and the staff were very friendly. The hotel is just a short walk from the train station and is just outside of the town centre. The room was really small, which was ok for the price but it was quite hard for 2 people to get around the room at the same time.
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5.3review from
The location was perfect for the town centre. The smell of paint was overpowering at times and the workman were disrespectful to guests.
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8.0review from
The location and the staff were fantastic. Would recommend this hotel to friends.
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4.7review from
Location was good staff very helpful the bar area was lovely. We were warned about decorating taking place but was surprised with the mess on first floor and the overwhelming smell.
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6.7review from
location and breakfast was great. the bar area was lovely, free parking and comfy bed! great value for a 2 night stay only that there was a dirty cup under our bed
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2.8review from
Near my meeting the next day. Bed reasonably hard. No Bath in room. No wifi in room. Someone's hair in the sink. No coffee in coffee machine. Had to pay for basic tv. Paint fumes.
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7.2review from
I expected the usual IBIS service and facilities and that is what I received The reception guy, who I think was a new employee, could have been more welcoming because he made me feel that there may be a problem with my booking as he trawled through the computer without telling me what he was doing
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6.4review from
Very clean and very quiet We had no problems, it was a very pleasant experience
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3.6review from
The fact it was close to te centre of York. The rooms were not too small, bed was hard and the door to the bathroom did not lock and was ver noisy when closing.
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6.8review from
The hotel is centrally located, ideal for a weekend break in the centre of york. Room clean and comfortable. Is some renovation work taking place, but we were uneffected by any of this,
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5.6review from
Walking distance to city centre There was building work taking place so limited parking spaces - we had to park in public carpark. Rooms very hot at night as the air. Con. Was not yet working. Disappointed with hotel but I am sure it will be ok once refurbishment are completed.
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9.1review from
The room was very clean and the staff were very friendly. The hotel is just a short walk from the train station and is just outside of the town centre. The room was really small, which was ok for the price but it was quite hard for 2 people to get around the room at the same time.
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8.0review from
The location and the staff were fantastic. Would recommend this hotel to friends.
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6.7review from
location and breakfast was great. the bar area was lovely, free parking and comfy bed! great value for a 2 night stay only that there was a dirty cup under our bed
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7.2review from
I expected the usual IBIS service and facilities and that is what I received The reception guy, who I think was a new employee, could have been more welcoming because he made me feel that there may be a problem with my booking as he trawled through the computer without telling me what he was doing
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6.8review from
The hotel is centrally located, ideal for a weekend break in the centre of york. Room clean and comfortable. Is some renovation work taking place, but we were uneffected by any of this,
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5.3review from
The location was perfect for the town centre. The smell of paint was overpowering at times and the workman were disrespectful to guests.
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4.7review from
Location was good staff very helpful the bar area was lovely. We were warned about decorating taking place but was surprised with the mess on first floor and the overwhelming smell.
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2.8review from
Near my meeting the next day. Bed reasonably hard. No Bath in room. No wifi in room. Someone's hair in the sink. No coffee in coffee machine. Had to pay for basic tv. Paint fumes.
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6.4review from
Very clean and very quiet We had no problems, it was a very pleasant experience
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3.6review from
The fact it was close to te centre of York. The rooms were not too small, bed was hard and the door to the bathroom did not lock and was ver noisy when closing.
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5.6review from
Walking distance to city centre There was building work taking place so limited parking spaces - we had to park in public carpark. Rooms very hot at night as the air. Con. Was not yet working. Disappointed with hotel but I am sure it will be ok once refurbishment are completed.
