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Ibis York Centre

77 The Mount, York, YO24 1BN, United Kingdom

+44 190 465 8301

$77+

Overview
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Reviews

Hotels / United Kingdom / York / York

Ibis York Centre - York - Building

Provided by ICE Portal

Ibis York Centre - York - Bedroom

Ibis York Centre - York - Bar

Ibis York Centre - York - Lobby

Provided by Leonardo

Overall guest ratings

7.9/10 Good

Based on 3,200 reviews

See all reviews

Review highlights

Service

9.1
Location

8.7
Breakfast

7.2
WiFi

4.6

Good to know

Comfortable beds
Near city centre
Train station is close

Nearby

About

Ibis York Centre hotel is a budget hotel, located at the gates of the city walls, within a short walking distance from the Train Station and the main city centre. The National Railway museum and York's Racecourses are within a short driving distance. The en-suite accommodation comes with Internet access and with satellite TV. Facilities include Café and bar offering hot and cold snacks 24 hours a day, WIFI, one modern meeting room and limited outdoor car parking for up to 20 cars.

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Amenities

Free Wi-Fi
Pets allowed on request. Charges may apply.
Facilities for Disabled Guests
Laundry service
No smoking
Restaurant
Bar/Lounge
24 hour front desk
Safe
Storage available
Terrace/Patio
Business center
Concierge service
Laundry facilities
Cable or satellite TV
Air-conditioned
Airport shuttle (surcharge)
Parking (surcharge)

Map

Guest reviews

All Reviews
Couples
Families
Business
Solo

Overall Rating

Based on 3,200 reviews

Service

9.1 "World class service."
Location

8.7 "Location is great."
Breakfast

7.2 "Good breakfast."
Comfort

6.4 "Average comfort."
Room

5.3 "Rooms are ok."
WiFi

4.6 "Internet is poor."

Overall Rating

Based on 2,368 reviews

Service

9.0 "World class service."

9.8 "98% found the staff to be very friendly."

8.5 "85% said the reception staff was great."
Location

8.7 "Location is great."

9.6 "City centre within easy reach, said 96%."

9.4 "94% thought parking was inexpensive."

9.9 "99% thought it was easy to get to the train station."

9.6 "96% liked the proximity to sightseeing."

10.0 "100% enjoyed the restaurants & bars nearby."
Value for money

7.1 "High value."
Breakfast

6.7 "Breakfast is mediocre."
Comfort

6.6 "Average comfort."

5.2 "Only 52% said rooms were big enough."

5.3 "53% thought the bathroom was big enough."
Room

5.4 "Rooms are ok."

5.2 "Only 52% said rooms were big enough."

5.3 "53% thought the bathroom was big enough."

5.3 "Only 53% said the rooms were modern."
WiFi

4.3 "Internet is poor."

2.4 "76% said the wifi quality was bad."

View all review categories

Overall Rating

Based on 352 reviews

Service

9.2 "World class service."

9.7 "97% found the staff to be very friendly."

8.6 "86% said the reception staff was great."
Location

8.2 "Location is great."

9.9 "99% thought it was easy to get to the train station."

9.7 "City centre within easy reach, said 97%."
Breakfast

7.7 "Good breakfast."
Room

5.4 "Rooms are ok."

Overall Rating

Based on 32 reviews

Service

9.2 "World class service."

9.8 "98% found the staff to be very friendly."
Location

9.0 "Terrific location."
Comfort

7.0 "High comfort."

8.3 "83% said the beds were comfortable."
Room

5.9 "Rooms are ok."

Overall Rating

Based on 448 reviews

Service

9.0 "World class service."

9.8 "98% found the staff to be very friendly."

8.7 "87% said the reception staff was great."

8.6 "86% thought the service was very professional."
Location

8.6 "Location is great."

9.9 "99% thought it was easy to get to the train station."

9.7 "City centre within easy reach, said 97%."

8.9 "89% thought parking was inexpensive."
Breakfast

7.4 "Good breakfast."
Value for money

7.2 "High value."
Comfort

6.4 "Average comfort."

5.1 "Only 51% said rooms were big enough."
Room

5.2 "Rooms are ok."

6.7 "Only 67% said rooms were clean enough."

5.1 "Only 51% said rooms were big enough."
WiFi

4.4 "Internet is poor."

2.5 "75% said the wifi quality was bad."

View all review categories

Hotel type

City Hotel

Guests say it is the perfect hotel for a city trip.

Good to know

"Comfortable beds"

"Near city centre"

"Train station is close"

data provided by TrustYou

Recent Reviews

All reviews
Positive
Neutral
Negative

9.1

review from

The room was very clean and the staff were very friendly. The hotel is just a short walk from the train station and is just outside of the town centre. The room was really small, which was ok for the price but it was quite hard for 2 people to get around the room at the same time.

Reviewed Jul 2015
5.3

review from

The location was perfect for the town centre. The smell of paint was overpowering at times and the workman were disrespectful to guests.

Reviewed Dec 2010 by Anonymous
8.0

review from

The location and the staff were fantastic. Would recommend this hotel to friends.

Reviewed Nov 2010 by Anonymous
4.7

review from

Location was good staff very helpful the bar area was lovely. We were warned about decorating taking place but was surprised with the mess on first floor and the overwhelming smell.

Reviewed Nov 2010 by Anonymous
6.7

review from

location and breakfast was great. the bar area was lovely, free parking and comfy bed! great value for a 2 night stay only that there was a dirty cup under our bed

Reviewed Nov 2010 by Anonymous
2.8

review from

Near my meeting the next day. Bed reasonably hard. No Bath in room. No wifi in room. Someone's hair in the sink. No coffee in coffee machine. Had to pay for basic tv. Paint fumes.

Reviewed Nov 2010 by Anonymous
7.2

review from

I expected the usual IBIS service and facilities and that is what I received The reception guy, who I think was a new employee, could have been more welcoming because he made me feel that there may be a problem with my booking as he trawled through the computer without telling me what he was doing

Reviewed Feb 2008 by Anonymous
6.4

review from

Very clean and very quiet We had no problems, it was a very pleasant experience

Reviewed Jan 2008 by Anonymous
3.6

review from

The fact it was close to te centre of York. The rooms were not too small, bed was hard and the door to the bathroom did not lock and was ver noisy when closing.

Reviewed Nov 2007 by Anonymous
6.8

review from

The hotel is centrally located, ideal for a weekend break in the centre of york. Room clean and comfortable. Is some renovation work taking place, but we were uneffected by any of this,

Reviewed Sep 2007 by Anonymous
5.6

review from

Walking distance to city centre There was building work taking place so limited parking spaces - we had to park in public carpark. Rooms very hot at night as the air. Con. Was not yet working. Disappointed with hotel but I am sure it will be ok once refurbishment are completed.

Reviewed Aug 2007 by Anonymous

9.1

review from

The room was very clean and the staff were very friendly. The hotel is just a short walk from the train station and is just outside of the town centre. The room was really small, which was ok for the price but it was quite hard for 2 people to get around the room at the same time.

Reviewed Jul 2015
8.0

review from

The location and the staff were fantastic. Would recommend this hotel to friends.

Reviewed Nov 2010 by Anonymous

6.7

review from

location and breakfast was great. the bar area was lovely, free parking and comfy bed! great value for a 2 night stay only that there was a dirty cup under our bed

Reviewed Nov 2010 by Anonymous
7.2

review from

I expected the usual IBIS service and facilities and that is what I received The reception guy, who I think was a new employee, could have been more welcoming because he made me feel that there may be a problem with my booking as he trawled through the computer without telling me what he was doing

Reviewed Feb 2008 by Anonymous
6.8

review from

The hotel is centrally located, ideal for a weekend break in the centre of york. Room clean and comfortable. Is some renovation work taking place, but we were uneffected by any of this,

Reviewed Sep 2007 by Anonymous

5.3

review from

The location was perfect for the town centre. The smell of paint was overpowering at times and the workman were disrespectful to guests.

Reviewed Dec 2010 by Anonymous
4.7

review from

Location was good staff very helpful the bar area was lovely. We were warned about decorating taking place but was surprised with the mess on first floor and the overwhelming smell.

Reviewed Nov 2010 by Anonymous
2.8

review from

Near my meeting the next day. Bed reasonably hard. No Bath in room. No wifi in room. Someone's hair in the sink. No coffee in coffee machine. Had to pay for basic tv. Paint fumes.

Reviewed Nov 2010 by Anonymous
6.4

review from

Very clean and very quiet We had no problems, it was a very pleasant experience

Reviewed Jan 2008 by Anonymous
3.6

review from

The fact it was close to te centre of York. The rooms were not too small, bed was hard and the door to the bathroom did not lock and was ver noisy when closing.

Reviewed Nov 2007 by Anonymous
5.6

review from

Walking distance to city centre There was building work taking place so limited parking spaces - we had to park in public carpark. Rooms very hot at night as the air. Con. Was not yet working. Disappointed with hotel but I am sure it will be ok once refurbishment are completed.

Reviewed Aug 2007 by Anonymous

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