Overview

Elmbank Hotel

The Mount, York, YO24 1GE, United Kingdom
+44 190 461 0653

$45+

Overall guest ratings

7.5/10 Good
Based on 3,756 reviews

Review highlights

  • 8.5
  • 8.2
  • 5.2
  • 4.7

Good to know

  • Near city centre

Nearby

    Show all

    About

    At Elmbank Hotel, you'll be within a 10-minute drive of York Minster and Clifford's Tower. You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Flat-screen TVs, room service, and free WiFi are offered in all rooms.

    Less More
    Hotels.com

    Amenities

    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Internet
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • 24 Hour Front Desk
    • Storage available
    • Cable or satellite TV
    • Pets not allowed
    • Parking (surcharge)
    Less More
    Reviews

    Guest reviews

    Overall Rating

    7.5 Good
    Based on 3,748 reviews
    • 8.5 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
      8.2 "82% thought the service was very professional."
      7.1 "71% said the booking process went smoothly."
    • 8.2 "Location is great."
      9.5 "City centre within easy reach, said 95%."
      9.8 "98% thought parking was inexpensive."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to shopping."
    • 6.2 "Average amenities."
      6.1 "61% thought the building was acceptable."
      5.0 "50% said the elevator was ok."
    • 6.0 "Vibe was decent."
      6.2 "Only 62% thought, the hotel was stylish."
    • 5.5 "Breakfast is mediocre."
    • 5.2 "Average cleanliness."
      5.2 "Only 52% said rooms were clean enough."
      5.1 "Cleanliness of the bathroom was average, said 51%."
    • 4.7 "Not very comfortable."
      5.0 "Beds were acceptable for 50%."
      4.9 "51% said rooms were small."
      3.8 "62% thought it was too noisy."
      2.9 "71% criticized the small bathroom."
      4.4 "Air conditioning was criticized by 56%."
    • 4.4 "Rooms are not good."
      4.2 "58% complained about the bathroom."
      5.0 "Beds were acceptable for 50%."
      1.2 "88% thought they were poorly maintained."
      4.9 "51% said rooms were small."
      3.6 "For 64%, the rooms looked old."
      2.6 "74% had problems with the shower."
      1.3 "87% found problems with the furniture."
      2.9 "71% criticized the small bathroom."
      4.4 "Air conditioning was criticized by 56%."
      0.0 "100% were unsatisfied with the kitchenette."
    • 3.4 "Internet is poor."
      2.0 "80% said the wifi quality was bad."
    View all review categories

    Overall Rating

    7.5 Good
    Based on 2,586 reviews
    • 8.6 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
      8.2 "82% thought the service was very professional."
    • 8.5 "Location is great."
      9.6 "City centre within easy reach, said 96%."
      9.8 "98% thought parking was inexpensive."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      7.2 "Easily accessible by car, said 72%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 6.0 "Vibe was decent."
      6.3 "Only 63% thought, the hotel was stylish."
    • 5.9 "Average amenities."
      5.8 "58% thought the building was acceptable."
      5.0 "50% said the elevator was ok."
    • 5.6 "Breakfast is mediocre."
    • 4.7 "Not very clean."
      4.9 "51% said rooms were dirty."
      4.9 "51% said the bathroom was dirty."
      4.6 "54% thought it was rather dirty."
    • 4.4 "Rooms are not good."
      4.0 "60% complained about the bathroom."
      4.9 "51% said rooms were dirty."
      4.2 "58% didn't like the uncomfortable beds."
      1.1 "89% thought they were poorly maintained."
      4.1 "For 59%, the rooms looked old."
      4.8 "52% said rooms were small."
      2.7 "73% had problems with the shower."
      4.9 "51% said the bathroom was dirty."
      1.8 "82% found problems with the furniture."
      3.1 "69% criticized the small bathroom."
      4.4 "Air conditioning was criticized by 56%."
    • 4.3 "Not very comfortable."
      4.2 "58% didn't like the uncomfortable beds."
      4.8 "52% said rooms were small."
      3.5 "65% thought it was too noisy."
      3.1 "69% criticized the small bathroom."
      4.4 "Air conditioning was criticized by 56%."
    • 3.4 "Internet is poor."
      2.2 "78% said the wifi quality was bad."
    View all review categories

    Overall Rating

    7.4 Good
    Based on 599 reviews
    • 8.2 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
      8.3 "83% thought the service was very professional."
    • 8.0 "Location is great."
      9.5 "City centre within easy reach, said 95%."
      9.8 "98% thought parking was inexpensive."
      9.6 "96% liked the proximity to sightseeing."
    • 6.4 "Average amenities."
      6.4 "64% thought the building was acceptable."
      5.1 "51% said the architecture was not spectacular."
    • 6.2 "Vibe was decent."
      6.4 "Only 64% thought, the hotel was stylish."
    • 5.1 "Breakfast is mediocre."
    • 5.1 "Average comfort."
      5.1 "Only 51% said rooms were big enough."
    • 5.0 "Average cleanliness."
      5.0 "Only 50% said rooms were clean enough."
      5.0 "50% thought the cleanliness of the hotel was average."
    • 4.7 "Rooms are not good."
      4.3 "57% complained about the bathroom."
      4.9 "51% didn't like the uncomfortable beds."
      1.5 "85% thought they were poorly maintained."
      2.6 "74% had problems with the shower."
      3.5 "For 65%, the rooms looked old."
      1.3 "87% found problems with the furniture."
      4.8 "52% said the bathroom was dirty."
    • 3.7 "Internet is poor."
      2.4 "76% said the wifi quality was bad."
    View all review categories

    Overall Rating

    7.6 Good
    Based on 37 reviews
    • 8.7 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 8.3 "Location is great."
    • 7.4 "High value."
    • 6.0 "Vibe was decent."
    • 4.8 "Rooms are not good."

    Overall Rating

    7.3 Good
    Based on 524 reviews
    • 8.4 "Location is great."
      9.4 "City centre within easy reach, said 94%."
      9.7 "97% liked the proximity to sightseeing."
      9.8 "98% thought parking was inexpensive."
    • 8.1 "Great service."
      8.8 "88% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
    • 6.0 "Average amenities."
      5.9 "59% thought the building was acceptable."
    • 5.9 "Vibe was decent."
      5.9 "Only 59% thought, the hotel was stylish."
    • 5.5 "Breakfast is mediocre."
    • 4.9 "Not very comfortable."
      4.6 "54% said rooms were small."
      4.0 "60% thought it was too noisy."
      2.5 "75% criticized the small bathroom."
      4.2 "Air conditioning was criticized by 58%."
    • 4.7 "Not very clean."
      4.9 "51% said rooms were dirty."
      4.6 "54% thought it was rather dirty."
    • 4.1 "Rooms are not good."
      4.2 "58% complained about the bathroom."
      1.0 "90% thought they were poorly maintained."
      4.9 "51% said rooms were dirty."
      4.6 "54% said rooms were small."
      2.3 "77% had problems with the shower."
      1.5 "85% found problems with the furniture."
      3.7 "For 63%, the rooms looked old."
      2.5 "75% criticized the small bathroom."
      4.2 "Air conditioning was criticized by 58%."
    • 3.3 "Internet is poor."
      2.2 "78% said the wifi quality was bad."
    View all review categories
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Near city centre"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention:
    need of some tlc
    constant banging
    easy walk centre
    walk to the city
    main lounge
    inedible breakfast
    liked the architecture
    carpeting and furniture
    torn wallpaper
    harder than a rock
    limited spaces
    lounge area beautiful
    More
    Photos
    Map

    Map