In the heart of one of Croatia's most well-known cities, The Westin Zagreb is centrally located, and convenient to major historical and cultural attractions. Situated in a leafy green area adjacent to the Mimara Museum and the world famous National Theatre and Opera House, the hotel is within easy walking distance to Central Square, markets, trendy cafes, restaurants, designer boutiques, rich cultural attractions and capital city business districts. Recognized for offering discreet surroundings and professional caring service, The Westin Zagreb is a regular host to high profile local, national and international events. It has been the favourite home-away-from-home for visiting royalty, world leaders, international dignitaries and other travellers seeking the comfort of a modern luxury hotel. Leave the world behind for a moment, and surround yourself in the comfort and elegance of our beautifully appointed 349 guest rooms and suites. Our signature Heavenly® Bed will provide that valuable restful night's sleep and you'll wake up to beautiful city views. Find personal renewal with an in-room spa treatment or simply relax in a robe and slippers and then refresh in our oversized bathrooms. Our highly trained staff will make your stay more relaxing. From on-site car rental and airline agencies to exclusive shops, we've thought of everything our guests need to feel at home. Stay connected throughout your stay with High Speed and Wireless Internet Access (free of charge in all guestrooms), as well as WLAN in all of our meeting rooms and public areas. Experience Zagreb at its finest and visit our restaurants and bars to indulge in great food and drink, and a welcoming atmosphere. Whether you are looking to host an informal meeting or simply enjoy an aperitif with friends, the Diana Bar is the ideal spot.
The pool is great and the room service not bad.
The service of this hotel is simply not up to scratch for a 5-star hotel. It is okay for a 4-star hotel. To give some examples:the staff is not helpful, sometimes does not speak English (!), the room, was way to hot (in November!), our room was not cleaned in three days, even not after repetitive contact with housekeeping.
Relax area, gym and breakfast
Cost of parking
The staff was friendly and helpful. The restaurant was good.
The spa facilities were a disappointment.
Excellent services. Staff very friendly. A very comfortable room, nice view over the city, excellent gym
The hotel is beautiful, and the staff is very nice. Also the location is very good.
Location, room quality, view from Starwood preferred quest floor.
The room is very comfortable. The position is great, near the opera house and Mimara, near the tram stop (the trams 12 and 17 in few minutes take you to the main square, Trg Jelacic).
Breakfast too expensive. We did not have brakfast there, prefering two excellent bars near the hotel and the Opera House (one is named Hemingway and is very stylish).
Good location, spotless room, comfortable bed
Smoky lobby area, reception can get overwhelmed by groups
location, location, location. The bed was extremely comfortable and luxurious and excellent tv selections in English
They charged you for additional coffee from your coffee maker in your room after one use. This is a five star hotel.