Pros (+) It was quieter than the other hotels that were 2 blocks closer to the main strip. For the price, it simply can't be beat.
2 stars
Hotel Helios
Photos of Hotel Helios
Overview
Hotel with free parking, a short walk to Krupowki Street This hotel features a restaurant, a bar/lounge, and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Additionally, a microwave in a common area, a refrigerator in a common area, and a 24-hour front desk are onsite. Hotel Helios offers 38 accommodations with safes and complimentary bottled water. Beds feature down comforters. Guests can make use of the shared/communal kitchen. Bathrooms include bathtubs or showers and complimentary toiletries. This Zakopane hotel provides complimentary wireless Internet access. Flat-screen televisions come with digital channels. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily. The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities at Hotel Helios
- Indoor pool
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Free parking
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
General
- Quiet street view
- Family rooms
- Seating area
- Garden view
- Inner courtyard view
- Sofa
- Telephone
- Carpeted
- Mountain view
- City view
- Ski storage
- Storage available
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Trash cans
Services and conveniences
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Express check-out
- Bottle of water
- Private check-in/check-out
- 24hr front desk
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
- Walk-in shower
Dining
- Packed lunches
- Shared kitchen
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Refrigerator
- Dining table
Things to do
- Hiking
- Bicycle rental
- Board games/puzzles
- Game room
- Skiing
- Table tennis
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
- Indoor play area
- Kids' outdoor play equipment
- Playground
Pool and spa
- Indoor pool
- Sauna
- Plunge pool
- Pool with a view
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Bedroom
- Feather pillow
- Sofa bed
- Clothes rack
- Wardrobe or closet
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- No smoking
- Upper floors accessible by stairs
Outdoor
- Terrace/Patio
- Balcony
- Garden
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Laundry
- Iron and ironing board
Reviews of Hotel Helios
8.2
Very good
1669 verified ratings
Wonderful
789
Very good
379
Good
269
Okay
100
Fair
68
Mediocre
25
Poor
39
Summary of reviews
Guests say
Guests appreciated the hotel's location, being close to the city center and offering beautiful views. However, many reviews highlighted issues with service, noting unprofessional staff and a lack of friendliness. Cleanliness was also a concern, with reports of dirty rooms and inadequate bathroom facilities. Overall, while the location is a strong point, improvements in service and cleanliness are needed.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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Score by provider
8.2 out of 10
5 reviews
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's location?
The hotel is situated in the park, near the city center, offering a wonderful view of the Tatras from the room and easy access to major attractions within walking distance.
How are the hotel staff and customer service?
The staff are described as friendly, helpful, and very kind, providing excellent service and making guests feel welcome during their stay.
What are the hotel's unique amenities?
The hotel offers a communal area to relax in, a kitchen for guests to use, and a spa area, providing a comfortable and convenient experience for visitors.
What are the dining options like at the hotel?
The hotel provides a good restaurant, bar/lounge, and offers a great buffet breakfast, ensuring guests have access to quality dining options during their stay.
What is the hotel's view and proximity to the city center like?
The hotel is located in a quiet, green area with stunning views of the Tatra mountains, and it takes about 10 minutes to walk to the city center, providing a peaceful yet convenient setting for guests.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the mountain range comes highly recommended.
Consider Low Season Travel
June is mentioned as the low season, which could be a great time to visit for a quieter experience and potentially better rates.
Explore Nearby Attractions
The hotel is conveniently located near several attractions such as Krupowki Street, Tatra Museum, and Zakopane Aqua Park, all within walking distance.
Check Room Amenities
Some guests noted that the rooms lacked certain amenities such as a kitchen or sufficient electrical sockets. It's advisable to check the room amenities before booking.
Request Room Maintenance
A few guests mentioned issues with old furniture and bedding. If encountering such problems, promptly requesting a room change or maintenance is recommended.
Utilize the Shuttle Service
The hotel offers an airport shuttle service for a surcharge, which could be convenient for guests requiring transportation to and from the airport.
Enjoy the Outdoor Activities
Guests appreciated the hotel's proximity to outdoor activities such as hiking, skiing, and bicycle rental, making it an ideal choice for outdoor enthusiasts.
Consider Room Selection for Families
Some guests found the rooms to be small for families and the sofa beds uncomfortable. Families may want to consider room size and bedding options when booking.
Check for Sauna Availability
The hotel offers a sauna, but some guests mentioned issues with its functionality. It's advisable to check the availability and condition of the sauna before planning a visit.
Inquire About Breakfast Options
While some guests praised the breakfast, others found it lacking in quality and variety. It may be helpful to inquire about the breakfast options before booking.
Location
Sloneczna 2a, 34-500 Zakopane, Malopolskie
What's nearby
- Krupowki Street0.3 mi
- Tatra Museum0.3 mi
- Villa Atma0.6 mi
- Zakopane Aqua Park0.6 mi
- Villa Koliba0.6 mi
- Zakopane-Gubalowka Transmitter0.8 mi
- Gubalowka1 mi
- Gubalowka Market1.2 mi
- Wielka Krokiew1.4 mi
- Mount Gubalowka Ski Resort1.5 mi
- Jan Kasprowicz Museum1.7 mi
- Giewont Mountain3.5 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Hotel Helios
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.2 |
|---|---|
Distance to city center | 0.2 mi |
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