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Amenities
| General | 24 hour front desk, ATM on-site, Air-conditioned, Bar/Lounge, Coffee shop, Express check out, Gift shop, Laundry facilities, No smoking, Non-smoking rooms available, Parking (surcharge), Restaurant, Room service, Safe, Storage available, Wheelchair accessible |
| Activities | Fitness center |
| Services | A/V equipment rental, Babysitting/child services (surcharge), Business center, Concierge service, Currency exchange on-site, Laundry service, Meeting/Banquet facilities |
| Internet | Internet, WiFi |
| Policy | Pets allowed on request. Charges may apply. |
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Guest Ratings
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Star Ratings
| Expedia | |
| booking.com | |
| priceline.com | |
| Orbitz | |
| Travelocity |
| Service |
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89% found the |
| Reception |
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76% said the |
| Beds |
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91% said the |
| Location |
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| Room Size |
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89% thought |
| Room |
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Nice rooms. |
| Location |
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Terrific location. |
| Hotel |
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Hotel is nice enough. |
| Internet |
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Internet is poor. |
| Price |
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Price is too high. |
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Good 8.0
Mar 31 2014
The rooms were nice, clean and the bed was very comfy. Prefect choice for early morning flight. 2 bottles of water were complimentaryThe rooms were nice, clean and the bed was very comfy. Prefect choice for early morning flight. 2 bottles of water were complimentary |
Mediocre 4.0
Mar 11 2014
Nothing The staff are very rude, I was charged for internet and the parking wile I was checking in, staff need Customer services training and coaching how to deal with the guests Nothing The staff are very rude, I was charged for internet and the parking wile I was checking in, staff need Customer services training and coaching how to deal with the guests |
Excellent 10.0
Mar 8 2014
location is right at airport great for our early morning flight they even provide coffee/tea and croissants starting at 4:30 am, really nice touchlocation is right at airport great for our early morning flight they even provide coffee/tea and croissants starting at 4:30 am, really nice touch |
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Good 8.0
Mar 7 2014
location,location,location!1 they only had news stations and weather stations for free, other TV you had to pay for, and no free internet, you could buy a package that gave you TV and internet but was 30Euros a day which is very expensive! the rooms were big, bathroom good size, and pretty quite for European standards.location,location,location!1 they only had news stations and weather stations for free, other TV you had to pay for, and no free internet, you could buy a package that gave you TV and internet but was 30Euros a day which is very expensive! the rooms were big, bathroom good size, and pretty quite for European standards. |
Excellent 10.0
Jan 17 2014
It is most convenient when I am flying out of Brussels! It offers everything I need. Not one thing! The hotel is as good as it could be. Food and beer is great. Room is first class! The staff is very professional! And most important is the location; a few steps away from the departure area of the Brussels airport.It is most convenient when I am flying out of Brussels! It offers everything I need. Not one thing! The hotel is as good as it could be. Food and beer is great. Room is first class! The staff is very professional! And most important is the location; a few steps away from the departure area of the Brussels airport. |
Excellent 9.0
Jan 9 2014
Nice big rooms basically right there in the airport. It was nice to just get our bags and litterally roll them across the street to our hotel room. No free internet The only reason I didn't give all 10s is the free Internet. The hotel was great and in a great location if you need to be near the airport because it's basically IN the airport. You walk to the hotel from the baggage claim. I just have a thing about nice hotels being cheap with the Internet. It's drives me nuts when I can go to a Motel 6 for XXX/night and get free Internet, but when I go to a XXX+ per night hotel they always nickel and dime you for Internet. That's the policy here as well, but I was able to talk the concierge into letting me get a free hook up so if you go to this hotel try that.Nice big rooms basically right there in the airport. It was nice to just get our bags and litterally roll them across the street to our hotel room. No free internet The only reason I didn't give all 10s is the free Internet. The hotel was great and in a great location if you need to be near the airport because it's basically IN the airport. You walk to the hotel from the baggage claim. I just have a thing about nice hotels being cheap with the Internet. It's drives me nuts when I can go to a Motel 6 for XXX/night and get free Internet, but when I go to a XXX+ per night hotel they always nickel and dime you for Internet. That's the policy here as well, but I was able to talk the concierge into letting me get a free hook up so if you go to this hotel try that. |
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Excellent 10.0
Nov 27 2013
The location The cost of the breakfast to high for what was offered so we elected to opt out and had coffee and rolls other wise all good we have stayed there 3rimes this past year and plan to return in January. It lived up to expectations except for the above comments.The location The cost of the breakfast to high for what was offered so we elected to opt out and had coffee and rolls other wise all good we have stayed there 3rimes this past year and plan to return in January. It lived up to expectations except for the above comments. |
Excellent 9.0
Oct 26 2013
Large room, great work space. Construction in front for airport. Very modern, business friendly hotel. Arrived early with flight, room was ready and allowed early check in with no problems.Large room, great work space. Construction in front for airport. Very modern, business friendly hotel. Arrived early with flight, room was ready and allowed early check in with no problems. |
Poor 2.0
Oct 26 2013
Close to airport The staff were rude, not helpful and unfriendlyfriendly The staff could have been more helpful. I had to speak to the manager get most of the things resolved. I never had such a bad experience with Sheraton before.Close to airport The staff were rude, not helpful and unfriendlyfriendly The staff could have been more helpful. I had to speak to the manager get most of the things resolved. I never had such a bad experience with Sheraton before. |
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