Hotel Excelsior
Photos of Hotel Excelsior
Overview
Latest deals for Hotel Excelsior
Amenities at Hotel Excelsior
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Internet
- Pets allowed on request. Charges may apply.
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Shampoo
- Smoke alarms
- Heating
- Adapter
- Body soap
- Trash cans
General
- Family rooms
- Seating area
- Sofa
- Landmark view
- Telephone
- Carpeted
- Mountain view
- Ski storage
- Storage available
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Elevator
- Accessible by elevator
- No smoking
- Upper floors accessible by elevator
- Upper floors accessible by stairs
Bathroom
- Shower
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Dining
- Wine glasses
- Minibar
- Packed lunches
- Restaurant
- Bar/Lounge
Things to do
- Hiking
- Bicycle rental
- Cycling
- Skiing
- Ice skating
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Bedroom
- Socket near the bed
- Sofa bed
- Clothes rack
- Wardrobe or closet
Services and conveniences
- Wake-up service
- Safety deposit box
- Mini-market on site
- Room service
Outdoor
- Terrace/Patio
- Balcony
- Garden
Laundry
- Laundry facilities
- Ironing service
- Laundry service
Family friendly
- Cribs available
- Complimentary breakfast
Workspace
- Desk
Health and safety
- Daily housekeeping
Reviews of Hotel Excelsior
Summary of reviews
Score by provider
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's breakfast?
The hotel offers a delicious and ample breakfast with good choices. Guests have praised the breakfast for being perfect and plentiful, with a great variety of options.
Are there any concerns about the hotel's beds?
Some guests have mentioned that the mattresses and pillows were too soft for comfortable sleep. However, others have found the beds to be comfortable and the room to be spacious and clean.
Is the hotel staff accommodating and helpful?
Yes, the staff is described as very friendly, helpful, and accommodating. Guests have appreciated the staff's hospitality and mentioned that they were thoughtful and welcoming.
What are the hotel's unique offerings for guests?
The hotel provides a free pick-up and drop-off service from the railway station upon request. Additionally, some guests have been pleasantly surprised by room upgrades with balconies and views of the Matterhorn.
How is the hotel's cleanliness and overall atmosphere?
The hotel is generally described as clean, with a cosy atmosphere. Guests have appreciated the immaculate and comfortable rooms, as well as the spacious and modern toilet facilities.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Request a Room with a View
Opt for a room with a balcony facing the Matterhorn for a breathtaking and memorable experience.
Consider Upgrading for a Spacious Room
Several guests appreciated the spacious rooms, so consider upgrading for extra comfort during your stay.
Take Advantage of the Free Pick-Up Service
The hotel offers a free pick-up service from the train station, making your arrival and departure hassle-free.
Plan for Basic Toiletries
Some guests found the provided toiletries minimal, so consider bringing your own if you have specific preferences.
Check for Room Upgrades
Guests were pleasantly surprised with room upgrades, so it might be worth inquiring about available upgrades for a better experience.
Enjoy the Central Location
The hotel's central location makes it convenient for exploring Zermatt, with easy access to the main street, shops, and eateries.
Consider Balcony Rooms for Mountain Views
Opt for a room with a balcony to enjoy stunning views of the Matterhorn right from your accommodation.
Be Mindful of Room Facilities
Some guests found the room facilities basic, so if you have specific needs, it's advisable to check the amenities provided in advance.
Appreciate the Free Breakfast
Guests praised the delicious and ample breakfast, so be sure to take advantage of this complimentary offering during your stay.
Note the Absence of Elevator to the 5th Level
If accessibility is a concern, be aware that there is no elevator to the 5th level, as mentioned by some guests.
Location
What's nearby
- Matterhorn Museum248 yd
- Zermatt-Matterhorn Ski Resort0.3 mi
- Zermatt Railway Station0.3 mi
- Gornerschlucht0.9 mi
- Sunnegga Ski Resort1 mi
- Unter Gabelhorn2.5 mi
- Riffelsee2.7 mi
- Riffelhorn2.8 mi
- Schwarzsee2.9 mi
- Bosentrift3 mi
- Gornergrat3.1 mi
- KOSMA3.1 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hotel Excelsior
Low season | May |
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High season | September |
Average price (weeknight) | $274 |
Average price (weekend night) | $364 |
When to book a room at Hotel Excelsior
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Value for money | 8.1 |
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Distance to city center | 0.0 mi |