Hotel Excelsior

3 stars
Hofmattstrasse 38, 3920 Zermatt, Valais, Switzerland
Zermatt, Switzerland
8.4
Very good
based on 892 reviews
892 reviews
qua 9/24
-
qui 9/25
1 room, 2 guests
Deals from
$155
/Cheapest rate per night
Room type
Provider
Nightly total
Standard room
$155
Double room
$235
Deluxe room
$337
17 more Hotel Excelsior deals
17 more Hotel Excelsior deals
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Hotel with free breakfast, steps from Zermatt-Matterhorn Ski Paradise This smoke-free hotel features a restaurant, a bar/lounge, and laundry facilities. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, free newspapers, a garden, and a front-desk safe are onsite. Hotel Excelsior offers 25 accommodations with minibars and safes. LCD televisions are featured in guestrooms. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily. The recreational activities listed below are available either on site or nearby; fees may apply.
8.4
Very good rating
Based on 892 verified guest reviews

Latest deals for Hotel Excelsior

qua 9/24
qui 9/25
Deluxe room
2 twin beds
$337
nightly with fees
bed type unknown
$444
nightly with fees
2 twin beds
$470
nightly with fees
Double room
bed type unknown
$235
nightly with fees
bed type unknown
$248
nightly with fees
bed type unknown
$259
nightly with fees
Standard room
bed type unknown
$155
nightly with fees
bed type unknown
$276
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Hotel Excelsior

  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Internet
  • Pets allowed on request. Charges may apply.

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Shampoo
  • Smoke alarms
  • Heating
  • Adapter
  • Body soap
  • Trash cans

General

  • Family rooms
  • Seating area
  • Sofa
  • Landmark view
  • Telephone
  • Carpeted
  • Mountain view
  • Ski storage
  • Storage available

Accessibility and suitability

  • Pets allowed on request. Charges may apply.
  • Elevator
  • Accessible by elevator
  • No smoking
  • Upper floors accessible by elevator
  • Upper floors accessible by stairs

Bathroom

  • Shower
  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom

Dining

  • Wine glasses
  • Minibar
  • Packed lunches
  • Restaurant
  • Bar/Lounge

Things to do

  • Hiking
  • Bicycle rental
  • Cycling
  • Skiing
  • Ice skating

Media and entertainment

  • Radio
  • Flat-screen TV
  • Cable or satellite TV
  • TV

Bedroom

  • Socket near the bed
  • Sofa bed
  • Clothes rack
  • Wardrobe or closet

Services and conveniences

  • Wake-up service
  • Safety deposit box
  • Mini-market on site
  • Room service

Outdoor

  • Terrace/Patio
  • Balcony
  • Garden

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service

Workspace

  • Desk

Health and safety

  • Daily housekeeping

Family friendly

  • Cribs available

Reviews of Hotel Excelsior

8.4
Very good
892 verified ratings
Wonderful
535
Very good
211
Good
97
Okay
24
Fair
11
Mediocre
4
Poor
10

Summary of reviews

Guests say
Guests appreciated the hotel's excellent location and cleanliness, with many highlighting the stunning views of the Matterhorn. The staff were often described as friendly and helpful, contributing positively to the overall experience. However, some guests expressed dissatisfaction with the breakfast service and the comfort of the beds, indicating areas for improvement.
AI-Generated from customer reviews
Location10 out of 10
Cleanliness9 out of 10
Service9 out of 10
Bed Comfort3 out of 10
Breakfast3 out of 10
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Location

Hofmattstrasse 38, 3920 Zermatt, Valais

What's nearby

  • Matterhorn Museum248 yd
  • Zermatt-Matterhorn Ski Resort0.3 mi
  • Zermatt Railway Station0.3 mi
  • Gornerschlucht0.9 mi
  • Sunnegga Ski Resort1 mi
  • Unter Gabelhorn2.5 mi
  • Riffelsee2.7 mi
  • Riffelhorn2.8 mi
  • Schwarzsee2.9 mi
  • Bosentrift3 mi
  • Gornergrat3.1 mi
  • KOSMA3.1 mi

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 11:00 AM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about Hotel Excelsior

Low season

High season

Average price (weeknight)

Average price (weekend night)

August
July
$216
$283
Cheapest month to stay with an average 29% drop in price.
Most expensive month to stay with an average 33% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Hotel Excelsior

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Hotel Excelsior

  • If you’re after a cheap room at Hotel Excelsior, then you should consider staying during the low season. The cheapest deals can generally be found in August and May.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Hotel Excelsior, plan to stay on a Tuesday or Monday. The most expensive day is usually Saturday.
  • The cheapest price a room at Hotel Excelsior was booked for on KAYAK in the last 2 weeks was $265, while the most expensive was $265.
  • How long should you stay at Hotel Excelsior? KAYAK users usually book their rooms here for 1 day.
See more tips

FAQs when booking at Hotel Excelsior

  • Where is Hotel Excelsior located?

    Hotel Excelsior is located at Hofmattstrasse 38 in Downtown, 0 miles from the center of Zermatt. Matterhorn Museum is the closest landmark to Hotel Excelsior.

  • When is check-in time and check-out time at Hotel Excelsior?

    Check-in time is 3:00 PM and check-out time is 11:00 AM at Hotel Excelsior.

  • Does Hotel Excelsior offer free Wi-Fi?

    Yes, Hotel Excelsior offers free Wi-Fi.

  • How far is Hotel Excelsior from the airport?

    Hotel Excelsior is 54.3 miles from Milan Malpensa. Hotel Excelsior is 55.7 miles from Lugano.

  • How does KAYAK find such great Hotel Excelsior hotel deals?

    KAYAK scours the web for all room deals available at Hotel Excelsior in Zermatt and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hotel Excelsior and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hotel Excelsior.

See more FAQs

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Good to know

Value for money

Distance to city center

8.2
0.0 mi

Everything you need to know for your stay in Zermatt

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