Hotel Excelsior

3 stars
8.5
Very good
based on 959 reviews
959 reviews
Hofmattstrasse 38, 3920 Zermatt, Valais, Switzerland
Hofmattstrasse 38, Zermatt, Valais
+41 27 966 35 00
Sun 8/23
-
Mon 8/24
2 guests, 1 room
Building
Front desk
Bedroom
Other
Bar
Bar
Lobby
Building
Outdoors view
Bathroom
Bathroom
Bedroom
Bathroom
Living room
Bathroom
Bathroom
Outdoors view
Other
Bedroom
Bedroom
Other
Patio
Restaurant
Bedroom
Bedroom
Living room
Bedroom
Bedroom
Other
Bedroom
Living room
Living room
Bedroom
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

This smoke-free hotel features a restaurant, a bar/lounge, and laundry facilities. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, free newspapers, a garden, and a front-desk safe are onsite. Hotel Excelsior offers 25 accommodations with minibars and safes. LCD televisions are featured in guestrooms. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily. The recreational activities listed below are available either on site or nearby; fees may apply.
8.5
Very good
959 reviews

Latest deals for Hotel Excelsior

Sun 8/23
-
Mon 8/24
Standard room, bed type unknown
$155
nightly with fees
Double room, bed type unknown
$285
nightly with fees
Double room, bed type unknown
$223
nightly with fees
Deluxe room, bed type unknown
$413
nightly with fees
Standard room, bed type unknown
$426
nightly with fees
Double room, bed type unknown
$267
nightly with fees
Double room, bed type unknown
$277
nightly with fees
Double room, bed type unknown
$293
nightly with fees
Standard room, bed type unknown
$319
nightly with fees
Double room, bed type unknown
$304
nightly with fees
Double room, bed type unknown
$319
nightly with fees
Deluxe room, bed type unknown
$459
nightly with fees
Double room, bed type unknown
$600
nightly with fees
Double room, bed type unknown
$570
nightly with fees
*Total includes estimated local taxes & fees payable on check out.

Amenities at Hotel Excelsior

  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Internet
  • Pets allowed on request. Charges may apply.

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Shampoo
  • Smoke alarms
  • Heating
  • Adapter
  • Body soap
  • Trash cans

General

  • Family rooms
  • Seating area
  • Sofa
  • Landmark view
  • Telephone
  • Carpeted
  • Mountain view
  • Ski storage
  • Storage available

Things to do

  • Hiking
  • Bicycle rental
  • Cycling
  • Sledding
  • Skiing
  • Ice skating
  • Snowboarding

Accessibility and suitability

  • Pets allowed on request. Charges may apply.
  • Elevator
  • Accessible by elevator
  • No smoking
  • Upper floors accessible by elevator
  • Upper floors accessible by stairs

Bathroom

  • Shower
  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom

Dining

  • Wine glasses
  • Minibar
  • Packed lunches
  • Restaurant
  • Bar/Lounge

Media and entertainment

  • Radio
  • Flat-screen TV
  • Cable or satellite TV
  • TV

Bedroom

  • Socket near the bed
  • Sofa bed
  • Clothes rack
  • Wardrobe or closet

Services and conveniences

  • Wake-up service
  • Safety deposit box
  • Mini-market on site
  • Room service

Outdoor

  • Terrace/Patio
  • Balcony
  • Garden

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service

Workspace

  • Desk

Health and safety

  • Daily housekeeping

Family friendly

  • Cribs available

Reviews of Hotel Excelsior

8.5
Very good
959 verified ratings
Wonderful
565
Very good
229
Good
108
Okay
28
Fair
13
Mediocre
5
Poor
11

Summary of reviews

Guests say
Guests consistently praised the hotel's central location, making it convenient for exploring the area and accessing transportation. The breakfast was frequently described as delicious and varied, with several guests highlighting it as a standout feature. Cleanliness and room comfort were also positively mentioned, with guests appreciating tidy rooms and comfortable beds. While many found the staff friendly and helpful, there were occasional comments about unprofessional or unfriendly service. Some reviews noted minor issues with amenities or noise, but overall, guests enjoyed their stay and found the hotel to offer good value.
AI-Generated from customer reviews
Location10 out of 10
Breakfast9.5 out of 10
Cleanliness9 out of 10
Service5 out of 10
Room Size5 out of 10
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Location

Hofmattstrasse 38, 3920 Zermatt, Valais

What's nearby

  • Matterhorn Museum248 yd
  • Zermatt-Matterhorn Ski Resort0.3 mi
  • Zermatt Railway Station0.3 mi
  • Gornerschlucht0.9 mi
  • Sunnegga Ski Resort1 mi
  • Unter Gabelhorn2.5 mi
  • Riffelsee2.7 mi
  • Riffelhorn2.8 mi
  • Schwarzsee2.9 mi
  • Bosentrift3 mi
  • Gornergrat3.1 mi
  • KOSMA3.1 mi

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 11:00 AM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about Hotel Excelsior

Low season

High season

Average price (weeknight)

Average price (weekend night)

June
March
$342
$337
Cheapest month to stay with an average 48% drop in price.
Most expensive month to stay with an average 41% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

Hotel Excelsior

Which month has the cheapest rates at Hotel Excelsior?

Based on hotel prices found by KAYAK users over the last 12 months.

The cheapest month to stay at Hotel Excelsior is November, with an average nightly rate of $168. The most expensive month is December at $553 per night.

What is the cheapest day to book Hotel Excelsior?

Based on hotel prices found by KAYAK users over the last 12 months.

The cheapest day to book Hotel Excelsior is Thursday, with an average nightly rate of $182. The most expensive day is Wednesday at $524 per night.

How far in advance should you book Hotel Excelsior?

Based on hotel prices found by KAYAK users over the last 12 months.

To get the best price at Hotel Excelsior, book around 4 weeks in advance. This could save you approximately 47% compared to booking last minute.

KAYAK's top tips for your stay at Hotel Excelsior

  • If you’re after a cheap room at Hotel Excelsior, then you should consider staying during the low season. The cheapest deals can generally be found in June and September.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Hotel Excelsior, plan to stay on a Thursday or Monday. The most expensive day is usually Wednesday.
  • The cheapest price a room at Hotel Excelsior was booked for on KAYAK in the last 2 weeks was $184, while the most expensive was $184.
  • How long should you stay at Hotel Excelsior? KAYAK users usually book their rooms here for 3 days.

FAQs when booking at Hotel Excelsior

  • Where is Hotel Excelsior located?

    Hotel Excelsior is located at Hofmattstrasse 38 in Downtown, 0 miles from the center of Zermatt. Matterhorn Museum is the closest landmark to Hotel Excelsior.

  • When is check-in time and check-out time at Hotel Excelsior?

    Check-in time is 3:00 PM and check-out time is 11:00 AM at Hotel Excelsior.

  • Does Hotel Excelsior offer free Wi-Fi?

    Yes, Hotel Excelsior offers free Wi-Fi.

  • How far is Hotel Excelsior from the airport?

    Hotel Excelsior is 54.3 miles from Milan Malpensa. Hotel Excelsior is 55.7 miles from Lugano.

  • How does KAYAK find such great Hotel Excelsior hotel deals?

    KAYAK scours the web for all room deals available at Hotel Excelsior in Zermatt and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hotel Excelsior and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hotel Excelsior.

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Cheapest

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2-star hotel
33% cheaperHotel Alpina7.9 Good (1,922 reviews)0.08 miRestaurant, Room service, Free Wi-Fi$164+
2-star hotel
33% cheaperHotel Restaurant Le Mazot Zermatt8.8 Excellent (1,015 reviews)0.01 miRestaurant, Bar/Lounge, Free Wi-Fi$165+
3-star hotel
20% cheaperHotel City Garni7.5 Good (1 review)0.05 miCable or satellite TV$195+
3-star hotel
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Most recommended

See most recommended stays in Zermatt
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4-star hotel
Matterhorn Lodge Boutique Hotel & Apartements9.4 Excellent (1,007 reviews)0.06 miBar/Lounge, Room service, Free Wi-Fi$350+
4-star hotel
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Good to know

Value for money

Distance to city center

8.3
0.0 mi

Everything you need to know for your stay in Zermatt