Overview

Schlosshotel
Top Wellness Hotel

Bahnhofplatz 18, 3920 Zermatt, Valais, Switzerland
+41 27 966 44 00

$158+

Overall guest ratings

9.3/10 Excellent
Based on 1,285 reviews

Review highlights

  • 9.7
  • 9.6
  • 9.3
  • 6.6

Good to know

  • Friendly service
  • Nice building
  • Train station is close
  • Clean rooms

Nearby

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    About

    At Schlosshotel, you'll be near winter activities like downhill skiing, snowboarding, and cross-country skiing. You can take a dip in the indoor pool, then visit the spa to be pampered with deep-tissue massages, body scrubs, or mani/pedis. A bar/lounge and a fitness center are other highlights, and rooms at this upscale hotel offer up nice touches like bathrobes and slippers. Ski storage is also available.

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    Amenities

    • Complimentary breakfast
    • Fitness center
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Babysitting or child care
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Game room
    • Spa
    • Indoor pool
    • Skiing (downhill)
    • No smoking
    • Bar/Lounge
    • Safe
    • Sauna
    • Pool table
    • Storage available
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall Rating

    9.3 Excellent
    Based on 1,285 reviews
    • 9.7 "Perfectly clean."
      9.8 "98% said rooms were clean."
      9.7 "97% thought it was clean."
      10.0 "100% said the bathroom was clean."
    • 9.6 "Terrific location."
      9.8 "98% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
      9.3 "93% liked the proximity to shopping."
      8.3 "Easily accessible by car, said 83%."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to sightseeing."
    • 9.3 "Excellent amenities."
      9.4 "94% thought the building was wonderful."
      10.0 "100% thought the architecture was beautiful."
      8.8 "88% enjoyed the lobby entrance."
      10.0 "100% said the facilities were very new."
      10.0 "100% liked the ski storage."
    • 9.0 "Excellent breakfast."
    • 8.9 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.5 "85% said the reception staff was great."
      8.6 "86% thought the service was very professional."
      7.5 "75% found the restaurant service to be one of the best."
      8.8 "Management was excellent, said 88%."
      8.0 "Housekeeping was great, according to 80%."
    • 6.6 "Food is average."
    • 6.3 "Average value."
    • 4.5 "Bar is not good."
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    Overall Rating

    9.2 Excellent
    Based on 745 reviews
    • 9.5 "Terrific location."
      9.7 "97% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
      10.0 "City centre within easy reach, said 100%."
    • 9.1 "Excellent breakfast."
    • 8.8 "Great service."
      9.1 "91% found the staff to be very friendly."
      8.7 "87% said the reception staff was great."
      8.7 "87% thought the service was very professional."
    • 7.5 "Nice rooms."
      8.4 "84% thought rooms were spacious."
      8.4 "84% thought the view was good."
      8.2 "82% were happy with the bathroom."
      9.8 "98% said rooms were clean."
      8.5 "85% liked the big bathroom."
      8.6 "86% enjoyed the balcony."
      9.3 "93% appreciated the modern rooms."
    • 7.1 "High comfort."
      8.4 "84% thought rooms were spacious."
      8.5 "85% liked the big bathroom."
    • 6.2 "Average value."
    • 4.4 "Bar is not good."
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    Overall Rating

    9.3 Excellent
    Based on 334 reviews
    • 9.7 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
    • 9.5 "Excellent pool."
    • 9.0 "Excellent breakfast."
    • 8.8 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.6 "86% thought the service was very professional."
      8.5 "85% said the reception staff was great."
    • 7.9 "Nice rooms."
      8.5 "85% thought rooms were spacious."
      8.6 "86% thought the view was good."
      8.1 "81% were happy with the bathroom."
      9.9 "99% said rooms were clean."
    • 6.5 "Food is average."
    • 6.2 "Average value."
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    Overall Rating

    9.2 Excellent
    Based on 205 reviews
    • 9.7 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
    • 9.0 "Excellent breakfast."
    • 8.9 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 7.5 "Nice rooms."
      8.5 "85% thought rooms were spacious."
      8.4 "84% thought the view was good."
      8.1 "81% were happy with the bathroom."
      9.8 "98% said rooms were clean."
    • 7.3 "High comfort."
      8.5 "85% thought rooms were spacious."
      8.5 "85% thought it was pleasantly quiet."
    • 6.3 "Food is average."
    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Wellness Hotel
    Guests recommend this as a wellness hotel
    Good to know
    "Friendly service"
    "Nice building"
    "Train station is close"
    "Clean rooms"
    data provided by TrustYou

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