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This hotel is a scam. They nickel and dime you for everything constantly.
Nice hotel, good facilities and location. N/A
It was located centrally No
Excellent rooms, as i was in one of the Suites, and the staff were outstandingly helpful, and made the stay very plesent indeed. There could have been a main light in the bedroom, instead of just table lamps. Also, would have been nice to have the toilet in the bathroom instead off the living room.
Breakfast was awful.
Lost of space. Very luxureous. Dressboy. Ironing board an iron. There was only a bath and no separate shower. It was difficult to set the right temperature for hot and cold water in bath. Sometimes too hot and sometimes too cold. The room was sometimes a little dark, because there was no big lamp. A large mirror in the hall would be nice.
It might be a suggestion to tidy a room between guests
Not clean room, very old IKEA furniture and very expensive room service
see first point yes, the food, the salad was over salted, breackfast not terrible..
There was nothing to say regarding the like about this hotel. Having stayed at the facility some 20 years before the carpets and internal facilities had not been updated from that toime and were definately not 4*. Initially we were shown to a suite ( 83) on the top floor that was unrefurbished and smelt stale., This was after a terrible journey and very late arrival. Fortunately we were offered a refurbished room (66) which was fresh and upgraded' It should be noted that in the hotel there are two levels with the so called 4* being suites ( these were appartments when I first stayed there in 1989 and the carpet and decore outside of the entrance were the same as 1989). Thre is no way the facilities at this hotel are 4*.
nice room and bed, nice front desk, good breakfast
It was exactly what we expected. Checking in was fast and the people were friendly.
The room was quite big something quite unusual in Holand. We had a very good breakfast and a very good stay. Very close you can find a free parking. THe room didn�t have air conditioning .
The staff were very friendly and helpful. The breakfast was excellent with a lot of choice and the bed was very comfortable.
Lovely hotel, it was very quiet the weekend we stayed
Attractive and clean hotel room,generous bathroom and separate WC. Breakfast buffet very good. Bar staff very keen to close bar before the advertised time of closure.
very good breakfast. Could get a good night's sleep on all 4 days
Good access to offices & the railway. Not a place for a vacation
close to the town and the concert event we were attending at the boerderji
Location, size of rooms Over decorated, bit to dark
Everything about the Mainport Design Hotel in Rotterdam is a thoughtful, and comfortable design experience. From it's location overlooking the historic harbor and adjacent to the Erasmus Bridge to position next to the Tram transit stop...is a well connected position in Rotterdam. My room was very comfortable and a high-design style. Service was excellent throughout, not stuffy or pretentious, but well mannered and accessible. Some 5-star hotels trying too hard to be exceptional, making the visitor feel like it's a privilege just being a guest. But I felt that the hotel and staff really are proud of their facility and are eager to share the good vibe with their clients. Only getting to stay two nights.
nice large room (studio)
Very comfortable room, relaxed atmosphere
Friendly and professional restaurant staff Single bed- when was the last time an adult slept in a single bed!
I liked the freindly nature of the staff, as well as the location of the hotel. Also this is Roseanne Hill who was booked under Diane's booking and stayed in rrom 1101 with my son. yes, breakfast could have been more fresh and varied. The chair in my hotel room fell apart as i sat on it, causing a small but painful injury to my right arm. I am considering making a claim on this. The windows in the room could not close properly, and we did not have control of the heating in our room as it was centrally controlled. Therefore we had to have extra bedding. The hotel was convenient for our trip in other ways.Also on the hotel review, it staed that we would have a free welcome drink on our arrival. The staff were not awre of this when we asked, therefore we did not get our free drink.
The staff were very attentive and helpful.
Heating system was too bad !! very cold...
the service of the hotel staff, the size of the room, the view from the room. The main light in the room didn't work properly, the shower was broken...
Cosy environment, interesting design, beautiful furniture and paintings. The staff were courteous and proficient in their jobs. The hotel was a bit too far from the city center.
the decor was very interresting and we enjoyed that Bad service, i.e. room was not cleaned thoroughly, soap and paper ran out during our stay, two lightbulbs weren't working, coffee/tea supplies was not replenished at all during our stay.. The room lay-out was a bit tight and the bedstead sticks out very far, making it very easy to knock your hips when walking around the bed.
verry good vallue for money no negative remarks
Location. It was where the conference was held. A distance sense of rusted old times.
Dining room ambience and convenience for both the sea and public transport
We received a free upgrade to ocean view rooms and that was greatly apprecieated. I found the location on the sea excellent and that combined. An interesting point about this area is that you can stay in a seaside resort and using the well run tram service we had easy access to the Hague. One room did not have a duvet and the carpet smelled of being cleaned just befor we came.
Beautiful location. Vert. Stylish . Poor room quality compared to price. Noisy room. Relatively old rooms.
The view of the see, the style and decor of the building, its beachfront location, and accessibility tram stop is just yards away from the front door.
Immaculate facility, tastefully decorated, excellent buffet breakfast Front desk was disorganized; Parking is difficult;
Location was great, rooms were nice, clean, and modern, staff was friendly Internet was terrible. Took ages for simple pages on the met to open. As a result, I could not be working productively at this hotel.
Location Terrible check-in clerk and very bad concierge as regards arranging taxis.
Good bed, wi-fi included, conference within the same building, historical heritage in the architecture, beautiful main hall. There was some noise from the street (youth, tourists). Breakfast not included and rather expensive.
The public and private areas were exceptionally well maintained and the staff were all you would expect from a five star hotel - and more!!
The hotel's location is ideal- very close to the central points of the city and the staff are very helpful and courteous. The breakfast was extensive and delicious. The room service menu may need to be broadened, and given the great gym, a swimming pool would be a nice addition.
The room. The dealings with the staff.
In general the hotel is very old. The room had a weird smell. The worst Hilton ever!!!
Hotel is dated but very clean. The breackfast is delicious No parking space and the public parking is very very expensive.Free parking from 23 to 12 Saturday to Sunday.
Hotel well positioned near to centre and walking distance to rail station. Good value for money with competant staff. Unfortunately a wedding party was staying at hotel on the Saturday, and were noisily walking the corridors till 3-30am. I'm sure an isolated case though.
The hotel is renovated and up to the latest standards of comfort and luxury. It is quiet and soundproofed. Food is excellent. The only thing to criticize is Internet speed but they do offer a fast paid version if you need that.
nice hotel lovely bed and pillows, quiet hotel with good service nothing, will definately stay there again
The staff we encountered was excellent in all areas of the facility, friendly, helpful and professional minor maintenance in the room was required - broken hair blower hose, poor ventalation in the the bathroom
Friendly staff,nice clean rooms We were given 10th floor room which is not ideal but maybe that was the only one availble.
location close to the town centre, beds very comfortable, possibility to smoke in the room the staff was extremely rude especially the night staff, I also found them quite aggressive
Location is what we were looking for. Very good hotel with friendly staff. Would go back and also recommend this place
It was close to the casino & a nice hotel A little pricey
The big bed, size of room, friendliness of staff, the tram stop right across the street from the hotel. Did not like that we could not use the fridge for our own things, and moving anything inside would incur a charge.
The staff are excellent. The rooms are old,... needs major upgrade.
Very stylish hotel. Futuristic. TV in the mirror. Nice!! Excellent breakfast. They even make omelets. This is rare in Europe. Super great staff. Friendly, very helpful. Parking expensive. Even though the hotel does give a discount.
Amenities, Nespresso machine were good! TV was very strange. And function of 'Smart TV'(?) didn't work. They didn't give a full detail of method for 'Smart TV' operation. Even remote control didn't work well.
Nice & modern. Bit minimalistic but all things you need in a room. Cool late night bar. I wasn't convinced about the flatscreen TV within the mirror so you couldn't turn it. Parking is extra but they give you a discount as it gets pricey very quickly.
The food and room were excellant!! the querkyness of the place was a great +. A little out of the way, but taxis were on hand. FAB++++ Did not really see Many staff, apart from reception to ask questions to
bedroom (clean, tidy, good atmosphere); breakfast, lunch, dinner (all very good); total atmosphere on the boat was good
great experience to stay on the famous ship.rooms where really nice with lots of space. location
historic ambiance interior rooms are confined, in my opinion
nice accomodation, but very expensive food and drink onboard and a quite remote location some distance from the centre. remote location and the high cost of onboard food and drink.
We eat in the Lido Cafe Style Restraunt and also the Ala-Cart more upmarket Restaurant onboard and enjoy them both and the value they offered...
I feel back in the good old times and it gave me a warm impression. no complaints
everything was very nice No
room + staff + location
Location couldn't be better for a business layover The breakfast buffet is an added €18, and nothing included in it is nearly worth that price
The beds must be some of the best I have slept on. I travel constantly and live in hotels. This is better than my own house! Room is well sized and the decor is amazing. I had to point out to them that their pay channel TV was not functioning. They kept on telling us that the engineers are busy fixing it and will only take another 30 minutes. Needless to say.....3 days later we were still waiting for the engineers to fix it. The fact that they are currently building around the hotel makes it very noisy untill about 16:00 on a Friday.
Excellent hotel, staff friendly and helpful, overall very good value.
very comfortable rooms good room service outside hotel alittle scuffy meals expensive
Helpful staff, well-kept room, serene location close to train station and very close to the city center, with a park right across the street.
It's in the middle of an ongoing building site - the heating does not work - the staff claimed not to know about my early check in requirement - the staff claimed the only room available was a suite at extra cost rather than the one I had booked - parking was non-existent and staff unconcerned
Excellent location in Centre of the Hague, very close to train station. Hague is only 30 minutes from Schipol Airport. Beds are very comfortable. Showers / Bathroom is clean and functional. Staff and services are a bit hit and miss. Internet and TV was not working. Breakfast is overpriced. My morning alarm call (from receptionist)mysteriously disappeared!
The most comfortable hotel that I have ever stayed in A lot of building work in the local area
location, room (superior) v. comfortable; quiet despit warnings of construction nextdoor no Internet upon arrival, took more than 1h to solve the problem - then only through cable
The quietness, the space in the room.
Sauna and great rooms -
It was perfect with young children. They could run around safely and had the playground and the swimming pool. We also liked the fact that we could hire bicycles at the hotel.
It was indeed buffet breakfast, swimming pool There is no possibility to open window to take fresh air from outside.
total relaxation in superb enviroment
We really enjoyed our stay here, the rooms were great, very clean and comfortable. The staff was friendly and helpful. The breakfast was sumptuous with lots of choices. All in all, the hotel is perfect for families with young children.
Great hotel for families with children. The hotel is a little bit far away from the Leiden, however it is easy to reach the city center for car travellers.
The atmosphere, the quiet rooms, and the large bathtub.
The hotel is very kid friendly. The buffet breakfast and dinner were very over priced for the quality of the food.
The breakfast was wonderful no
Room was nice and clean and breakfast was good Lack of supervision in pool and kids running around in sauna
Location. Breakfast good. Style of rooms was not that I excepted. Whole floor carpet was awful, totally different style than other things. Excepted also more from SPA: No private rooms for changing clothes. No bath jacket + shoes at room.
Very loud, no alternative room available, under renovation, no fitness area.
The Staff were the kind I would happily employ and had great temperaments suitable to the `Industry. Good position for Museums and a quick ride to Theaters. Beds too soft and ended up with a backache.Pillows too thin for comfort of neck. Smart tap design in bathroom was difficult to decipher re bath or shower etc until shown and no signage or directions to tell you how to use them. Design upmarket utilitarian and found anywhere. Usual expensive mini bars and snacks.
The hotel was very good value, the rooms were well kept and the staff were very frienly.
Views from all areas Swivel chairs in water bar too fast after a few drinks!
Great location and good connection to public transport Bathroom was rather small
We loved the view at the town and the harbour from the 13. etage. The breakfast was good, but expensive. The room was excellent.
Room was fantastic and room service excellent. Would go again
Perfect view from the 12th floor. Nice bar, good service. Cool room.
Swimming pool and sauna/steamroom were excellent, and free internet access very useful. Easy to find and accessible to tram and metro. Breakfast was expensive.
Surprisingly friendly place with generous rooms that were well presented. Staff were very helpful with our baby. Useful small gym, pool and sauna area. The beds were a bit too soft for my taste, and some of the detailing lacked quality in the finish.
Veri friendly staff, very luxurious rooms. Noisy - room windows not noiseproof.
good location no free internet connection and poor TV. extras for a young child
Central location. Comfortable bed. Room was rather dark and had no additional lighting options. Wardrobe rails far too high for comfortable access of hanging clothes.
The location of this beautiful hotel is central and convenient for a city trip. The staff is very friendly and helpful, the rooms spacious and comfortable We had diner in the restaurant and that was not that good.
The welcome from all the staff and the couresy and kindness shown to us at all times. We did not enjoy the canned music in the lift. A shower cap could be provided.
The duvet and pillows were amazing! Loved the whole luxury feel of the hotel when I entered as well. The receptionist told us the wrong time for breakfast, so we missed it. The check out time was far to early - the room was booked for a day (24 hours) should be able to check out 24 hours later.
Breakfast and ambiance The size of the swimmingpool was a bit disappointing
Very nice, high quality hotel with friendly staff
The Receptionist was able to get my wife and I checked in very quickly as we were running late for an appointment. The rooms were very clean and modern
very friendly staff, great service, great atmosphere in the hotel, loved the design, good breakfast buffet, great value for money location is central but not close to all tourist attractions, shops etc.
Excellent Room Rate was incorrect on checkout - luckily I'd taken a print of the booking.
Clean rooms, breakfast buffet, 5pm checkout on Sundays A bit far out, but city can quickly be reached with bike or tram/train.
I dont know - all very good!!!!!!!!!!!!!!!!!!!!!!!!!!!!! nothing!
The hotel, like all NH hotels is well designed without being stuffy. The breakfast was really good and went on until 12 on sunday which is amazing. We were also offered 5pm check-out on the Sunday for no extra charge. Staff were lovely. Would stay there again. Two complaints - the bed was a twin which they said was standard and the location - would have been nice to be a bit closer to the centre as trams end at 12.30. Great hotel for the price though!
Nice comfortable rooms, clean, nice view, good breakfast The free WiFi is incredibly slow, almost unusable. Since I live in the Netherlands I could use my 4G connection instead, but speed of the Internet should really be improved a lot
I was asked if i would like to have a room with a view of the town bat check in. Fantastic to give me the feeling that i can choose. No other nh hotel i stsyed with has ever asked me that. Keep up the good work. The long line in the morning to chack out.
The rooms we're excellent
The location, nice neighbourhood, the hotel is brand new and perfect in every way
Large, comfortable rooms and friendly staff There are no nearby restaurants or shops, which are open in the evenings or on weekends
One of the three restaurants, Breakers, is right on the beach -- quite a nice experience! Also, the rooms are nicely furnished and the bed is a deligfht!
Service Rooms need re-furbishing/renovation
It's great to see a hotel of it's size and age keeping up service and standards. Great pool and the room service breakfast is exquisite. The car park is bit ugly.
The Spa and the friendly personnel
Fabulous terrace looking out to the sea that gives a resort feeling. The personnel were all extremely friendly, efficient and helpful. A great beach hotel especially for a weekend get-away. Close to restaurants and shops if needed. It is not from my experience in todays standards a 5 star hotel, but certainly well above a 4 star. However for the price paid it is in line. Needs some modernising.
All staff, whether at reception, marketing, restaurants and bar, room service, housekeeping, cleaning staff, were professional, polite, cheerful and efficient. Room armchairs upholstery needs renewal or professional cleaning.
Personal attention of staff / excellent bed/quietness furnishing and 'emptyness' of the floors
luxury hotel on the beach
Location and facilities No tea & coffe facilities in the room.
The sea nearby
Location and price Internet fee
Clean rooms, excellent service and good price, decent size rooms and good location
Good location. Close to everything. Too noisy. Need to have fans or air conditioning in the room so that windows do not need to be kept open.
Staff very helpfull and make your stay very confortable and easy Nothing
Location No hair drier
Modern clean room
The location in the middle of the main pedestrian and shopping area. Soundproof room and comfortable bed. Extra charge for wifi. The twin room was not available only the double bed.
Very neat hotel and courteous staff Nothing
I did not like anything particular. Bed sheets not clean. At breakfast quality of food was very low.