Acasa Suites

The hotel's spa and fitness area features a beautiful garden oasis for relaxing, dining, and more. The spa is very nice and guests can jump into snow coming right out of the sauna.

The hotel offers complimentary guest parking with a Tesla electric vehicle charging station available for guest use. There is a surface lot at the property along with an underground car park that offers 48 additional parking spaces.

The hotel's restaurant is open to the public, offering a garden terrace and a bar and lounge. It serves breakfast and Sunday brunch, with varying lunch menus and a selection of a la carte cuisine. The breakfast is superb, and the restaurant also offers vegan and vegetarian food options.

Acasa Suites offers spacious rooms and suites along with a collection of serviced apartments for long-term stays. The guest rooms include a flat-screen TV with digital channels, in-room climate control, coffee and tea service, a desk, refrigerator, and a private bathroom with a rainfall shower and complimentary toiletries. Apartments offer one- or two-bedroom accommodations with a separate living and dining space and fully-equipped kitchenette or kitchen. The rooftop suite offers a private terrace overlooking the surrounding area.

Guests have praised the outstanding staff and the helpful, honest, and patient front desk. The hotel staff were also responsive and provided a number to contact them anytime. However, some guests have mentioned very bad customer service, so it's recommended to communicate any concerns to the hotel staff for resolution.

Several guests mentioned that the suites are spacious, well-equipped, and suitable for long-term stays, offering fully-equipped kitchenettes or kitchens, separate living and dining spaces, and private terraces.

The hotel is conveniently located near Oerlikon train station, providing easy access to Zurich city center and attractions such as Museum für Gestaltung, Zoo Zürich, and Schweizerisches Nationalmuseum.

Guests appreciated the beautiful garden oasis, spa, sauna, and fitness center, providing a relaxing and rejuvenating experience during their stay.

While complimentary guest parking is available, some guests found the additional parking fees to be expensive, so it's worth considering this aspect when planning your stay.

The hotel offers pet-friendly accommodations, making it a suitable choice for guests traveling with their furry companions.

Some guests highlighted the pleasant views from the rooms, so if a view is important to you, consider requesting a room with a garden, terrace, or balcony view.

The hotel's restaurant, open to the public, offers a garden terrace and a bar and lounge, serving breakfast, Sunday brunch, and a variety of lunch menus and a la carte cuisine.

Check-in is available anytime after 3:00 PM, and check-out is anytime before 11:00 AM, providing flexibility for guests' arrival and departure.

The 24-hour business center and concierge service are available for guest use, catering to business travelers' needs and providing additional convenience during their stay.

While many guests praised the staff for being kind and helpful, some mentioned negative experiences with customer service, so it's advisable to keep this in mind and communicate any concerns during your stay.