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My husband and I had a very lovely stopover at this hotel the massages were devine and we would certainly return
Location Breakfast not included
Great staff, very helpful. Everything in good working order. Food was amazing in the hotel, no need to venture afoot, great offer of 4 course meal for 29.99 euro. Great ski facilities such as boot and ski racks. a great 4* cleanliness and smell. Location is perfect, right outside the a bus route Great relaxation facilities such as sauna, steam room, jacuzzi and pool. Room turned down wasn’t consistent, weren’t sure if it was every 2 days or when we dined in the hotel. Returned to our room surprised! Room was a little too small for a 4* hotel, should be a minimum size. tv channels were all French or German, would be great to have at least 1 English Channel. Would be good to have locks on the ski cupboards for security. The hotel ski transport wasn’t consistent, first day we were shuttled to Pre le joux the second and third days we were told different things that meant it wasn’t possible and we'd have to catch the public bus. Bedding wasnt changed for entire stay of 7 days. Would have expected mid-week change
Excellent service, nice rooms and spa.
Great welcome, excelent food, very good spa and spa services
comfort and food
- warmth of the hotel and its staff, amenities (spa), location in altitude with lovely views, the food... The staff is an example for the industry. - Nothing!
Clean and big rooms, very friendly and helpful staff. Close to town center but still a quiet place to stay! Just great! Breakfast was great but not included and pricey.
Hotel Macchi was perfect in every way. Everything was of the very best quality. The staff were wonderful and the food was excellent.
I can quite honestly say that I was shocked by the standard of accomodation and the food. This hotel puts many 5 star hotels & relais a chateaux to shame. We had a superior room whichprovided unequalled views across the abondance valley, has private parking and is 30 minutes from everywhere if u can bring yourself to leave Chatel, being only minutes from the super chatel gondola. I would like to Give others a valuable tip!! Mr. Macchi has a different plat du jour every day and it is quite frankly astounding value for money as well as rivalling many Michelin star resteraunts I've eaten in. And i like my food!! The staff are great, friendly, helpful etc etc we r already planning our skiing around staying there again.
Nice Room, a bit small but everything nice. Great breakfast! Staff even at reception do not speak any other language than French. We are fluent in German, English, Spanish and Italian but could not communicate!
The hotel employees were warm,enthusiastic, friendly and welcoming The food was excellent Not really
Great location. Wonderful hotel. Attentive staff. Everchanging, innovative and very tasty food. Very good choice for family and nature loving couples. Convenient location to get to and for local hiking, nature exploring. Many interesting cities and villages within short drive on both sides of Swiss/French boarder. This kind of hotel must have at least some staff speaking english
very cosy, excellent cuisine ! very nice and charming hotel with spa !
Excellent French cuisine, great pool/sauna facilities, very clean, attentive staff, quiet. Being charged for poolside towels and robes.
Delicious cuisine, lovely 'mountainy' décor, friendly and helpful staff in a pretty Savoy village. The bathroom was sweet and under the eaves, but would have preferred a shower that one could stand up in.... Luckily, we are not tall people!
The food was great, the staff were both friendly and helpful. Although slightly dated it was comfortable and charming. We would definitely return with our family. I would advise guests to have a car whilst staying here.
Excellent location, friendly owners and staff, excellent food, rooms with balcony No seating area in room other than balcony
The wonderful views and the location - also the warm welcome from the owners It is quite old fashioned - not quite in a cosy wood and check duvet kind of way. More the orange carpet, pink painted woodwork and turquoise bathroom. However, bed was comfy and room very clean.
The hotel was clean, food at dinner was excellent and the staff were very helpful and friendly The quadruple room was too small for 4 people. There were only 3 of us and it was cramped
The views were spectacular, the food delicious, the staff were so friendly and helpful eg was lent a hairdryer by owner as not provided in room. Blankets on the bed and hard pillows
The meal was very good and resonably priced rooms were basic although clean and with very nice views
Very friendly owners, great views from hotel, delicious food in nice restaurant, pool & spa, all this makes hotel nice place for stay.
Frendly owners,nice restourant Wery small rooms and bathroom,drinks quite exspensive
the food,pool and the view
Beautiful location, good facilities and very high standard of food (esp. considering the price
Good traditional hotel with stunning views. Wonderful evening meal at a very reasonable price. We were delayed in our arrival, but staff were very accommodating. Only an overnight stop for us but fullfilled all our requirements and would definately go back. Although only a small hotel it had a myriad of corridors. Bedrooms fairly basic, but bed comfortable. Bathrooms newly refurbished and well done.
The warm and friendly staff and the excellent evening meal (quality and price)
Excellent service from the Waiter.
Very friendly, helpful staff. Extremely good food
Very clean, good location for ski lifts, equipment hire and village. Balcony views. Lovely unspoilt village, nice restaurants.
convenient locaton,good facilities,friendly staff and good value for money
Very friendly, accommodated our arrival at 1am without any fuss.
staff is friendly: We had to leave the hotel after dinner already due to a personal health problem, they didn't charge the 100% cancellation charge but a bit less, this we appreciated very much. food was basic but good. room on backside of the hotel was bit small.
Nice place to stay. Everything important for a short ski trip was there, friendly people. Breakfast was more then we expected in France.
Beautiful view of the Alpes. The hotel is wood-made and beautiful. Perfect for a relax week in the mountains in the summer. Great for mountains-trekkers. Our small dog came with us and we had no problems at all! Staff very friendly!
The hotel was very good for our needs. The room was a little bit too small but just fine for one night. The personnel was very gentle.
The hotel is in a great location and immaculately clean The rooms are small and did not have a balcony or terrace as expected
Was cool! Hotel is very clean, stuff is friendly, very good quality for the money. Checkout is at 10AM... We were sleeping until 11:30, and were told we should get out fast :)
friendly staff and a fantastic location, will definitely go back very charming room, if anything just a bit old.
Location, kitchen, rate for weekend break We did not find the (young )management very friendly. No smiles, no interest shown. Not the type of hotel that made you feel welcome. Restaurant Staff was friendly and helpful!
location to lift was excellent. the hotel was noisey in early in the morning (from 6am !!!)
Friendly Staff, comfortable rooms. Getting back in the hotel at night!
Good location for ski slopes right beside cable car to Avoriaz. Clean and friendly. Good food. Rooms tiny-even quad/triple rooms.Dreadful shower. Very expensive for standard of room. Swimming pool/jacuzzi and sauna all separated from each other and disappointing.
Lovely views and not too expensive, it suited us for an overnight stop to see friends No internet in rooms, rooms very small
The layout of the bedroom was cosy due to the wood panelling (although a little cool at times). The food was outstanding and high praise was given to the Chef. The hotel is in a great location; next to a ski hire shop and cable car station. Overall, very picturesque, staff were welcoming and amusing, and fantastic for skiing or walking in the Alps. The whirl pool and sauna would have been better next to each other and no robes or slippers were provided.
Pretty room, quiet location, no traffic noise, easy access to the mountains. Good quality food for supper. Not a very jolly hotel, with indifferent service. Not acceptable to have coffee at breakfast from a machine. Could only play table tennis if you either brought your own bats or purchased them from the hotel.
The hotel had excellent facilities, with the outdoor pool, and indoor hydro pool. Large sunny garden with sunbeds etc. Staff were friendly and helpful. Breakfasts were buffet style with lots of choice and variety, and very relaxed. A minor point - would have appreciated an opening window for ventilation, as there were only french doors, or maybe some form of air conditioning, as we stayed in summer season.
great mountain view strategically located close to the swiss border minor things: parking is actually a garage, you may have you car stocked behind other cars, no lift and lot of stairs (for us was not a problem but for people with disability may be a problem)
The hotel owner is a charming woman. She sheds lovely environment. The breakfast is good, although not cheap. The location is not ideal if you are travelling in Switzerland, because it takes a lot of time to climb there by car.
very good price, staff available when needed, friendly but not over the top. good sized room with modern TV screen quite a bit of road-noise but shutters helped
This is a simple but quite charming little hotel. No renovation can have taken place since the 60's but the owners are friendly and helpful. Even if bathroom tiles from the 60's could be charming, that does not hold true for beds. Be properly tired before trying to sleep in them...
Nice location , great views , room we stayed in was small but quaint. Bath room was small but functioned as needed. Nice staff but either speak some french or just wing it and go with whatever you point to on the menu. We enjoyed our stay here.
We were on a touring holiday in Europe and spent one night here after finding it on the internet as part of our route. The scenery was stunning. Found a restaurant in the town called Le Grizzli where we had dinner. The food was absolutely amazing and the staff were very friendly.Cannot praise it enough. We arrived late May which was out of season so hotel was very quiet. In fact we were the only people staying however this did not impact on the service. If we were to be very honest the decor was a bit tired for our taste. That's not to say it would be so for everyone.
Really, really great location with awesome views. 20m walk to the main street of Chatel. Recommended. Basic room. Very friendly staff but had limited english.
Fairly basic but clean and good value, and the breakfast is good
great location, quaint family run hotel. a little worn around the edges, but a very pleasant place to stay.