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The extra effort from owners to make us happy.
The staff/family were very accommodating. The room was furnished in true bavarian style, which added to the "homey" feeling. Dinner as well as breakfast was exceptional and a great value.
This is the 2nd time we have stayed here and this time was not as good as the first in relation to the cramped room and a generalised lack of welcoming atmosphere. The room last year was very much better than this one and contained a bath that this did not and which we specifically hwd requested. The hotel was not full. We are unlikely to stay here again. Disappointing.
Nice, comfortable hotel and village, enough good for fairtrip. Rooms were ok and clean. Free homebeer in rooms is nice compliment. Hotel is ca 50 km from fair but we agreed easily with local taxidraiver for reasonable transportation btw. fair and hotel - this was positive and personal service. Little overpriced, if to count on transportation costs to Nürnberg and back with group. But that was a fairtime and no choice to find hotel closer to city.
Spacious room, free parking, not far from motorway, 60 km from Messe
Excellent food and a warm welcome Absolutely nothing- loved it
The food was good, the rooms were clean, the people were friendly. The bathrooms were very small. No complaints It was very nice. Much more tastefully decorated than most small German hotels. I liked the art work and the lamps...Very cozy and nice! Perhaps 10Euros more than I would have liked to have paid, considering the location
Room was a bit basic, but satisfactory. Cuisine was outstanding. We enjoyed the beer they brewed inhouse! We wanted a bath tub, but unfortunately they had none.
Nice, people !!! Good food and drinks, all homemade !
The staff is very friendly and helpfull, It is near Bamberg and Nuernberg, Possibility to go walking and/or cycling in the vicinity, The restaurant is superb (and is real value for money!!!), We would definitely would stay again! Free WiFi Internet for guests which you don't get very often. Certain rooms are next to the church tower (with an open window, which is necessary when it is warm) and plays from 6 to 22 o'clock (rings every 15 minutes, tells the hour and plays some more) I had a problem with this but my girlfriend did not, Rooms *can* be smaller which compared to the price a bit expensive
Clean, good value for money, family hotel atmosphere The bells of the church next door chiming me out of bed at 6am!
There was alot of english speaking staff who were very nice. Loved the pool. room was very small (it was a double) and the wet sauna was never on
hotel was very clean, service very good, location excellant, the staff were very accomadating and helpful.
Very good food, good rooms, nice people
The room and bath were very clean and comfortable. The room decor was nice. There was a fridge in the room. The staff was helpful but didn't speak a lot of english. The breakfast buffet was good, and the on-site restaurant served a very good dinner. Located in very small scenic town and quiet surroundings. There is no elevator for those with physical limitations.
went on a pilgrimage no
Friendship owners. Nice place and good food. A little bit expensieve, but I recommend it
Extremely clean room and facilities. Quiet environment.
the kindness and the understaning that we arrived just in time for supper ! everething was ok!
Good restaurant the choise and the quantity of breakfast was not enough.
Good breakfast - smoked salmon! And a nice large room.
Charmy setting, very quiet in a historical site (cloister of a real convent). And right in the city centre. Difficult to spot, but this adds to the charme. And very good parking place. Furnishing and decore of extremely high quality and taste. Very, very good value for money. A very pleasant surprise. It was a bit difficult to find the entrance, but I can't say I am complaining about that. In the end, I rather liked it, it was a sort of treasure hunt.
This was the best midrange hotel in our Bavaria tour. Warm welcome 1 hour before check-in, when our beautifull room was already made. Elegant furniture and room decor, most confortable bed, extraordinary view to the medieval courtyard, absolutely quiet room, walking distance to city sights, good breakfast, very kind staff, parking place. abolutely to recommend
Situated close to the tourist attractions, interesting place as part of old monastery, good brakfast, friendly and helpful staff.
This is a beatiful hotel, comfortable and good location, highly recommended.
Excellent location for walking to downtown. Super breakfast. Nice sized room. Parking available on site. the steam sauna at the "spa" was not working, it was about the size of a shower stall, the jacuzzi was a bathtub with jets which required filling, -- so would not come for the spa facilities
Helpful staff No cffee/ tea facility in room
We asked for a quite room and got a very quiet, clean, comfortable, room with windows that opened onto a quiet courtyard. We also liked the breakfast, the availability of bikes, and the internet access.
Perfect location. Near the river and the city to walk about, but not too close to the all the heavy traffic.
Good location, large room
The room was palacial and clean. My wife and I felt almost pampered with the number of amenities this hotel offers. The buffet breakfast was fantastic, however there were not enough seats to accomodate all guests. The busboy in the dining room told us we could eat in the "lobby", but we opted to wait until a table became available. This was a minor annoyance, but not a dealbreaker. I would stay in Residenzschloss again!
remarkable stay. everything was excellent : room size, spa, parking, food, people, location ...a excellent address
The hotel staff was polite and very helpful. The rooms were large, comfortable, and well appointed. For US military personnel stationed in Europe it was nice to find a hotel that accepted the VAT form. We would definitely recommend this hotel to anyone visiting Bamberg.
Very clean with amazing staff. No AC, but this is something out of he hotel's control due to the age of the building. Wash clothes in the bathroom would be very helpful.
location - very good breakfast
Hotel is modern, clean, large rooms, great breakfast quality and choice The hotel is isolated in the country side. You need a car or taxi to get almost anywhere. Also the hotel is 'sterile' and lacking in atmosphere.
Good location, helpful staff, very clean and comfortable, exerlant restarant
Great service, spacey rooms, modern and very clean! Irritating noise during night in room (elevator?). Starter in restaurant Carpaccio was still frozen.
Clean, good exercise facilities, parking Limited dinner menu, did not replace soap each day
The design and comfort of the hotel along with the service of the staff It would be good to have BBC world channel on the TV
The rooms and the staff
Very nice hotel. Large room with a large bed. And a restaurant that served good food!
Very nice hotel with excellent sport motives and nice, kindly stuff! absolutely NOT!
Very comfortable, modern business hotel with excelent service. Extensive breakfast, good restaurant for lunch or dinner Location not ideal for holiday, great for a stop while travelling to Czech, Austria, ...
Staff were excellent Breakfast room very crowded and congested. The rooms were noisy with Air conditioning and fans very loud. I feel that the room price was just a little too high for the quality of the Hotel
THe Hotel is very good and comfortable. If I have a chance to visit Bamberg again, I will chack in Welcome Kongress Hotel Bamberg.
Close to Congress Center, nice view on Regnitz. would have liked to have a minibar
Good location along the river (be sure to ask for riverside room), 10 min river walk to center of old city, breakfast is good and again has river view, friendly staff, room was simple, but clean, quiet and comfortable. We would stay again.
Very clean, accommodating and friendly staff, modern facilities & amenities, huge, fresh breakfast spread and a quick walk to all the sites/breweries. Nothing.
very nice location .. no major street, lots of open space around the hotel
The room was big and clean. Free internet connection.
The location of the hotel is excellent. The breakfast buffet is great! Good beds. The bathroom had a bad smell coming from the drains
The hotel was comfortably large and clean. For the money, it was comparatively a good deal. They clearly didn't have complete control of their reservations. We called to see if they had any rooms and they said no, and then we got on booking.com and booked our rooms since it said they were available. When we got to the hotel, they upgraded us for free to a suite, and while this was great for us, I imagine it was because they had no more rooms of the type we reserved.
It is a typical business hotel. Room was clean. Rich breakfast. Inside the hotel there's a good place to have dinner and to take a beer. The room was quite small. You have to pay the garage (about 5-6 euro for day).
The hotel was well situated. Breakfast was very good. Staff helpful Room was clean and quiet The price of the drinks
I love the service and the friendly staff! I did not like the parking area, the hotel had no parking area. the hotel is also located downtown and the traffic is bad.
Breakfast buffet was really good and also the wellness area very confortable. In your advertisement of the room offer was included the jacuzzy in the price as part of the advantages, when I asked the lady at the reception she said that the cost is extra for 5 euros, so I complained about this and they did not charge it. Please change the page of the advertisement and write a note if you need to pay extra for jacuzzy.
This hotel was great. The location is perfect, the amenities are more than adequate. The hotel has a nice restaurant and a pretty nice bar. The rooms were also very nice. While the room was nice there were large scuff marks all over the walls. For such a nice hotel you'd think some touch up paint would be part of the routine maintenance.
The new wing of the hotel was air-conditioned, and was very useful during my stay which was 34c outside. Dinner in the garden.
just about everything!
That I was made to feel at home & was able to use my limited knowledge of the German language without embarrassment - also learned a few more words from the staff. No
The hotel is lovely, clean and modern. Close to all amenities. Restaurants and shopping near by. 600 yards from the station. Lovely sized room and beautiful bathroom. Lovely helpful staff and free internet. Breakfasts were fab.
This is a brand-new hotel in perfect condition. It is very near the best Bamberg sights, restaurants, shopping, etc. Even though the hotel had only been open one week, the staff seemed very experienced. The rooms are large, well-furnished, air-conditioned and attractive. None
I travel extensively for business in Germany and was very pleased with this hotel. Garage on site (though separate charge), almost sound proof very comfortable rooms (I am a light sleeper and my window faced a busy street - I had no problems!), great breakfast and very friendly staff. Just across the river - a bridge with a nice sidewalks allows access - to the pedestrian zone. This was one of my favorites of the hotels at which I've stayed, and I will stay here every time I'm in Bamberg from now on.
Very good breakfast inc in room rate. Free computer with access to internet in lobby. Glass wall in bathroom easy to bumo into.
Good location, efficient and friendly staff, nice room and breakfast. No
Excellent breakfast and use of free washing machine and dryer. Value for money. Staff seems to be using the laundry very often late at night. This makes it hard to wait for one's turn as there is only one washer and one dryer.
Perfectly clean, close to the centre, huge room and wonderful service. Perfect for a family with children. Will definitely come back. only one high chair for babies in the restaurant.
Absolutely the finest staff I have ever encountered while traveling, whether for business or pleasure. They bent over backwards to help, and were friendly and courteous, as was the breakfast staff. It is new, clean and quiet, and is only a 5 minute walk from the old center of town. I give it the highest recommendation. The window over the commode overlooked the breakfast area, but it was not typical of the other rooms.
Very Nice, Modern, clean, breakfast was very good Charges for parking, the "Free Breakfast Buffet" actually cost about 30 Euro in taxes for the two days we were there.
Opening windows, sound of water, attendant parked car in garage. Great location. Internet in room.
Unique location, staff and breakfast Probably it is not easy to avoid the spiders' invasion during spring/summer months....anyway, the hotel should improve regarding this point.
Rooms were all renovated and modern although the building itself was a very traditional and ancient german style. Location is also a plus point as standing in between the rivers. Room assignment is little bit complicated and if you take a different elevator then you will not be able to go back to your room even getting off at the same floor. But on the other hand, this is also an adventure!!
The hotel sits on the water. The sound of the water with the window open was very soothing. The hotel was very, very nice and located right next to a monastery brewery. Location was great. Check-in was late, 2pm. Parking was an additional fee.
Good location, design of the hotel, wiev from the restaurant, personell is serviceminded and nice, able to let the car stay in the car park after checking out, good food
location was superb. Restaurant was excellent and position on River very attractive Access by car was difficult
Lovely hotel with a great location. Beautiful place; great breakfast; clean rooms; sleek design. Would recommend to all.
very good city hotel, perfect position for old city trip
Relaxed atmosphere, excellent food Tea & coffee in the room
Its location is quite romantic (in the middle of a river and directly in contact with the water) and it allows a very comfortable visit of the city and its monuments. A good service for the garage, previously booked, since in that area parking is not so easy.
Staff was very nice, breakfast was really good (had both hot US/US-style breakfast food as well as the european style), room was clean and a good size. TV was old...but otherwise everything was good.
Das NH in Erlangen ist ein sehr freundliches, modern und ansprechend eingerichtetes Hotel, das zur Entspannung auf der Reise und nach Terminen einlädt, weil alles so funktioniert, wie man es sich wünscht. N.A.
The room and facilities. I had to take a 2 persons room bill although there was only one guest.
Quiet rooms very well isolated (acoustically) Internet services far too expensive
The bed was comfortable. Location next to siemens office. In the center of the city. Price was somehow reasonable. Parking is under the hotel and you can use the elevator to your floor immediately. The internet is expensive, and counts from the moment you log in, at least with these prices, you have the control over the usage time.
The room temperature was appropriate for me. For some other hotels, I felt cold, but couldn't adjust the room temperature since the heater was not working.
Reception gave us a good handmade list of good restaurants separate breakfast charges
It is very close to the city center and to all Siemen's locations. The room was very comfortable. The room was very cold, even with the heat up.
- the hotel staff are very nice with the guests;- very quit part of Erlangen even the hotel is in the city center
Wide rooms, breakfast, location
Everything was ok. The room and its facilities were excelent. Friendly and also helping staff. Parking ok also. The breakfast price - not included in the room price - was a little high. However the breakfast experience was completely satisfactory - breakfast was excelent and quite exquisite.
We actually booked this hotel by mistake. We were looking for romantic places to stay, but this city is NOT one of them! However, while they could not refund our money, the staff went out of their way to make our stay very enjoyable. One of their recommendations was a 20 minute trip to Bamburg , which was incredibly beautiful.
King bedroom with sofa and minikitchen was ideal as traveling with 1 year old baby. Small park at rear excellent for waking baby Expensive internet.
nothing the restaurant had a poor menu (a kind of snack) during the week end.the breakfast is expensive
close to town center but not too close, and easy walk to main station. would like to make hot drink in room.
Good rooms for the "special price we paid". Quick, no fuzz service. Good location.
We were moved to a suite since the standard rooms are very small for 2 persons with luggage for 6 days conference. At reservation on booking.com the text said only 15 minutes to the Nürnberg Fair. It takes at least 35 minutes to get there. More space for luggage and clothes in the standard room. Free internet.
Erg luxe kamer, prijs-kwaliteit verhouding is zeer goed. Erg geschikt voor doorreis naar Italie, dicht bij de A3.
cleanliness of my room. i asked about three pins to Two pins converter for my mobile/laptop charger but hotel could not provide me. It is not very costly to make available from the market but... Actually m from Dubai and we use three pin sockets.
The breakfast was good. I came in at 0400 in the morning from a night of partying and my plastic key did not work. I was locked out of my room and there was no one working at reception to let me in. Another guest had to let me and my girlfriend sleep on their couch. I had to pay for the night anyway. I also had to pay for the door handle that was broken. I get two free nights stay in return. Not a nice stay, but i will go back anyway for this reason.
Excellent staff, clean modern room, nice to have a kithcenette, 2 movie channels in English! Free internet and breakfast. As with most european hotels rooms are small.
Romms are fully equipped (incl. Kitchenette), capacious and accurately designed.
Clean, location , causy , quality
Perfect for an business trip. Rooms are clean and comfortable. Personal very helpfull and professional, great breakfast. N.A.
Good sized, clean, well furnished rooms. Fair price. Extremely good food in the restaurant at better than normal hotel restaurant prices. Location is a bit remote from almost anything, so at night you are stuck. Decor is a bit dated, but fine.
parking, breakfast internet connection very expensive, exceeded 5 -star hotels i booked in dresden and location near highway was noisy all night
non-stop internet and reception ;the things offered for sale;kindness of people from restaurant more tv programs especially music
Excelent food served in the restaurant The fitness centre was not very well equipped and the exercise stepper was in a poor shape
room too close to the steet, traffic during the night, too noisy
Very good breakfast, but with some cooked vegetables would make it excelent
Very fast check-in/check-out Basic Rooms/Bulbs, light-off in the room
on walk distance from historical centre
Very convenient. The room was clean, spacious, comfortable and quiet. Staffs are friendly and helpful. A bit hard to find since it was listed in the Google Map.
Good location. Room nicely decorated. Roomy bathroom. Blanket and pillow made from an unpleasant synthetic matter
Central location. vfm No lift if needed
The trust in our politeness:they left the key in reception and sent us the door code in advance. So we might come late Temporary excavation works in the street - we could not park there.
Nice staff, good breakfast, close to town center No parking at the hotel
Staff is friendly. Bathtub is big enough for one adult and two small kids at the same time. However, it is a bit difficult to find the location. There is no telephon in the room and the TV remote control does not function.
the rooms were lovely! We were first to stay in our room which had been just renovated, The staff were so friendly! The location was great too - not far to walk to the centre of the old town but quiet
A beautiful brand new hotel , good location and great service. Sparkling clean, attractive rooms.
1. Friendly and helpful staff 2. great location (close to everything and on a quiet street) 3. nice room with big windows which can be opened 4. everything in the room are in excellent working condition 1. Check-in time could be made more flexible