The hotel was well situated. Breakfast was very good. Staff helpful Room was clean and quiet The price of the drinks
Breakfast buffet was really good and also the wellness area very confortable. In your advertisement of the room offer was included the jacuzzy in the price as part of the advantages, when I asked the lady at the reception she said that the cost is extra for 5 euros, so I complained about this and they did not charge it. Please change the page of the advertisement and write a note if you need to pay extra for jacuzzy.
The new wing of the hotel was air-conditioned, and was very useful during my stay which was 34c outside. Dinner in the garden.
I love the service and the friendly staff! I did not like the parking area, the hotel had no parking area. the hotel is also located downtown and the traffic is bad.
just about everything!
This hotel was great. The location is perfect, the amenities are more than adequate. The hotel has a nice restaurant and a pretty nice bar. The rooms were also very nice. While the room was nice there were large scuff marks all over the walls. For such a nice hotel you'd think some touch up paint would be part of the routine maintenance.
Although our main aim was to spend time in Bamberg, the Hotel was ideally placed for us just a few miles from Bamberg in a lovely peaceful location in the Bavarian countryside.
The staff were very friendly. Th beakfast was top notch. The decor was quaint, but sophisticated in a period style. Grounds were lovely. Very peaceful and, I imagine, romantic if with that someone special. Despite their friendliness, the hotel management was very amateur. During check-in, I felt that I was talking to a boy - I'm still in my 20s! There were no wardrobes or drawers in the room to store clothes and no curtains in the bathroom, which had two very large, very clear windows. There was also a side door to my room, which I had to request to be locked...after he found the keys to let me in.
The room and helpfullness and efficiency of staff. Unkown by taxi drivers
Staff was very professional, nice, and pretty. The complimentary breakfast was superb. Lots of free parking. Free internet. Large conveniently designed, modern rooms. Very comfortable beds. Our room was near the lobby so we could hear every noise; such as footsteps on the tile floors or laughter from the bar. There is a noise proof door sealing off the lobby area, but every time we closed it, someone would leave it open again a few minutes later. Next time I will request a room away from the entrance. I think a carpet near the hotel entrance would help with the noise issue.
Good breakfast; CNN on TV; bowling alley/bar looks great for families; close to USAG Bamberg Room not much, difficulty opening window all the way and it was warm; discount rate, though, so I was ok
Perfect hotel for a couple of nights. It s close to the highway, resonably close to the center of the beautifull Bamberg(3Km). The room were clean and tidy. Breakfast was ok. The hotel is part of a shopping mall. It was funny 'cause our floor was directly connected to a bowling bar. Parking is for free and is safe. We stayed only 1 night on the way back to nl.
Location and price The smoke from the bowling alley was overwhelming.
Too hot and no air conditioning. Poor food choices.
Location was great and they accept dogs for a small daily fee. I was diappointed that when we checked in we were told that the staff did not know how to process a vat form and referred to the morning staff for further help. Then the morning staff told us we could not use one becuase we had already paid for the room. I felt that it was poor management. If your staff can not accomidate it's guests why should the guest have to suffer? Otherwise it was an average hotel; however, I would not stay again.
close to Autobahn and Army Post, where I had business; grocery store in same building bed too hard as in most German lodging; window did not open properly, could not leave open at night and it was almost roasting the 3 days I was there
Close to the Army base and the bus route The Hotel is close to a very busy street, because of no air conditioning in the room it is necessary to sleep with the window open and very noisy.
Close to Warner Bks.
I loved the softness of the beds. That is something hard to find in Europe. We loved that there was an elevator to cart all our stuff up to the room. And the breakfast was great. The walls seemed paper thin. I could hear my neighbors talking till one in the morning. The parking was difficult to access and the situation between a grocery store and bowling alley was quite weird.
Reception staff very helpful. Good breakfast selection. The hotel is very ugly and way out of town. There is, though, a new Park and Ride bus into the centre which leaves from across the road.
Friendly staff, good sized room value priced eating outside on th e riverbank
their garden restaurant and very relaxed attitute, free parking anywhere on their grounds no
Everything about this hotel was excellent. The staff were very friendly and made you welcome, the rooms were spotless, the setting beside the river was lovely and the food was brilliant.
Breakfast time starts at 6:00pm, one hour earlier than many other hotels. They don't have any internet access in the hotel.
New building, not completly finished, very clean rooms, friendly staff. Very small rooms.
the room was very nice and clean the breakfastbuffet was very good it was easy to find the hotel
The room was clean and comfort. There was no fridge in the room.
stop over from hungary to england excellent location and value for my purpose
I was the first guest at this new hotel. The staff went out of their way to make my stay pleasant.
Clean, warm room. Comfortable bed. Very good buffet breakfast. Fast Wi- fi connection. No English language tv channel apart from cnn. (Normal for European Hotels I guess!)
Hotel propre - déjeuner excellent
Clean, quite cheap accommodation .Free wireless internet. -
Location close to the highway Wiew from the room
Very comfortable. Breakfast was odd and hotel wasn't value for money.
Staff was friendly and helpful. Brand new hotel excellent, location.
We were made very welcome by the staff. The room was great and so was the bed. Breakfast was very tasty, excellent coffee and customer focused approach by staff. The location on the bank of the River Regnitz is marvellous. nothing whatsoever! We'll be back ...
Central location for city sights and restaurants, very pleasant and helpful staff, good breakfast. Only very limited parking facilities. Slightly expensive for a twin room with breakfast.
Hotel is very well located to visit Bamberg and to organise many different cycling tours in the Main region. The cycling path passes just in front of the hotel's garage. There is a garage for bikes but not for cars (extra cost). A small familiar cosy hotel, friendly owners.
Excellent location on the river, super close to gorgeous historic center. The staff was very helpful assisting us in getting in touch with our Bamberg party (there for a wedding). They even used their personnal cell phones to help us. The beds were surprizingly hard
Excelent food served in the restaurant The fitness centre was not very well equipped and the exercise stepper was in a poor shape
room too close to the steet, traffic during the night, too noisy
Very good breakfast, but with some cooked vegetables would make it excelent
parking, breakfast internet connection very expensive, exceeded 5 -star hotels i booked in dresden and location near highway was noisy all night
Good sized, clean, well furnished rooms. Fair price. Extremely good food in the restaurant at better than normal hotel restaurant prices. Location is a bit remote from almost anything, so at night you are stuck. Decor is a bit dated, but fine.
Very fast check-in/check-out Basic Rooms/Bulbs, light-off in the room
non-stop internet and reception ;the things offered for sale;kindness of people from restaurant more tv programs especially music
That we could use the parking garage of the hotel (fee price was ok). That you just get one towel with two persons and had to ask for another one on the reception.
The location near the center of the town. The rooms, although small, are are very nicely designed, recenly furnished, maximizing space utilisation and clean. Generaly I sugest this hotel. Paid Wi-Fi connection, with connection dificulties.
Convenience My parking reservations were ignored. Front desk didn't seem to know what an online reservation meant. Lackluster welcome, all in all, not a very user friendly hotel.
the staff and the brakfest
The hotel in general is elegance. the staff could be more clearer and friendly.
Staff wernt that extra mile to help us during our stay, by providing maps, restaurant advice etc.
everything was wonderful. i enjoyed my visit very well.
Great breakfasts in the cellar
The reception and bar staff were outstanding, my room was dirty on arrival, cleaned by reception staff. The Restaurant Manager ignored me when I went in the restaurant, got my order wrong, argued that it was my fault and generally let the hotel down The barman should be singled out, absolutely exceptional
relaxed atmosphere Pillow too thin, not comfortable. Need two good pillows! Room very hot, need windows open then noisy from street.
Very nice place. Cute bartender! I'll stay there again.
Breakfast was fairly good in quality. The bed was too small.
Clean rooms, friendly staff, excellent breakfast buffet
There wasn't any internet availablity. Please advise the hotel management to have wireless service in their hotel.
breakfast was very good room is very small.there was a mouse running un the room in one night of our stay.
A quiet clean hotel with comfy beds. Breakfast was substantial and the staff were very friendly and helpful.
Renovated rooms in an old building, very quiet location in small village, clean, nice "kneipe" across the road
Close to to Bamberg if you have a car. Nice breakfast. In the middle of nowhere - difficult to find at night. Service rather poor: no one to recieve you at night, unable to pay by credit card (?!). Too many steps to climb without elevator.
Good setting, nice rooms, clean and comfortable and good food No
I just stayed over night on my way to another destination
The people workng were really very friendly and the rooms were clean..
Friendly helpful staff and location relative to centre, restaurants and bars. Our stay coincided with a heatwave with temperatures touching 40 degrees. The hotel has no air conditioning which made for uncomfortable nights etc.
The hotel staff are very nice and polite.
Everything went smoothly. The room was new and quite functional. I spent only a few euros on internet service sufficient for business and personal use over a 4-day stay. The shower & soap were usable but budget-quality.
Nice atmosphere, helpfull staff
Very nice hotel in a quiet place of the city. Very friendly staff. Nice garden. The breakfast was OK.
Location and Value was excellent. Staff was very friendly and the atmosphere/decor was great.
helpful staff, nice breakfast, good location no lift, the shower in inside the room (actually in the room and not in a different room with the toilet)
The services is quite good. the surrounding park is the one I like most. No. everything is fine.
very friendly staff, good location, sufficient comfort for a couple of days, quite good breakfast, free parking. I can definetely recommend the hote for travellers who are spending day or two during tavelling across Europe especially by car No. I think it is quite good for the price I've paid. I do not think that the owner will enlarge rooms etc
Practical. Friendly. Rustic atmosphere - closes at 10pm every night. Fine for a room for the night, but not much more.
Friendly staff and a very nice breakfast
was very confortable, easy accessible hotel, situated on a calm area. Good breakfast buffet, spacious room, confortable beds.
Very small rooms. Wi-Fi does not works or the quality of connection is very bad.
Peace, comfort, friendly staff
The breakfast was good. I came in at 0400 in the morning from a night of partying and my plastic key did not work. I was locked out of my room and there was no one working at reception to let me in. Another guest had to let me and my girlfriend sleep on their couch. I had to pay for the night anyway. I also had to pay for the door handle that was broken. I get two free nights stay in return. Not a nice stay, but i will go back anyway for this reason.
Romms are fully equipped (incl. Kitchenette), capacious and accurately designed.
Perfect for an business trip. Rooms are clean and comfortable. Personal very helpfull and professional, great breakfast. N.A.
Excellent staff, clean modern room, nice to have a kithcenette, 2 movie channels in English! Free internet and breakfast. As with most european hotels rooms are small.
Clean, location , causy , quality
The rooms and the staff
Very nice hotel. Large room with a large bed. And a restaurant that served good food!
Clean, good exercise facilities, parking Limited dinner menu, did not replace soap each day
The design and comfort of the hotel along with the service of the staff It would be good to have BBC world channel on the TV
Very nice hotel with excellent sport motives and nice, kindly stuff! absolutely NOT!
Great service, spacey rooms, modern and very clean! Irritating noise during night in room (elevator?). Starter in restaurant Carpaccio was still frozen.
Very comfortable, modern business hotel with excelent service. Extensive breakfast, good restaurant for lunch or dinner Location not ideal for holiday, great for a stop while travelling to Czech, Austria, ...
Hotel is modern, clean, large rooms, great breakfast quality and choice The hotel is isolated in the country side. You need a car or taxi to get almost anywhere. Also the hotel is 'sterile' and lacking in atmosphere.
Good location, helpful staff, very clean and comfortable, exerlant restarant
Lovely hotel with a great location. Beautiful place; great breakfast; clean rooms; sleek design. Would recommend to all.
Unique location, staff and breakfast Probably it is not easy to avoid the spiders' invasion during spring/summer months....anyway, the hotel should improve regarding this point.
very good city hotel, perfect position for old city trip
Rooms were all renovated and modern although the building itself was a very traditional and ancient german style. Location is also a plus point as standing in between the rivers. Room assignment is little bit complicated and if you take a different elevator then you will not be able to go back to your room even getting off at the same floor. But on the other hand, this is also an adventure!!
The hotel sits on the water. The sound of the water with the window open was very soothing. The hotel was very, very nice and located right next to a monastery brewery. Location was great. Check-in was late, 2pm. Parking was an additional fee.
Good location, design of the hotel, wiev from the restaurant, personell is serviceminded and nice, able to let the car stay in the car park after checking out, good food
Opening windows, sound of water, attendant parked car in garage. Great location. Internet in room.
location was superb. Restaurant was excellent and position on River very attractive Access by car was difficult
Its location is quite romantic (in the middle of a river and directly in contact with the water) and it allows a very comfortable visit of the city and its monuments. A good service for the garage, previously booked, since in that area parking is not so easy.
Relaxed atmosphere, excellent food Tea & coffee in the room
remarkable stay. everything was excellent : room size, spa, parking, food, people, location ...a excellent address
The hotel staff was polite and very helpful. The rooms were large, comfortable, and well appointed. For US military personnel stationed in Europe it was nice to find a hotel that accepted the VAT form. We would definitely recommend this hotel to anyone visiting Bamberg.
The room was palacial and clean. My wife and I felt almost pampered with the number of amenities this hotel offers. The buffet breakfast was fantastic, however there were not enough seats to accomodate all guests. The busboy in the dining room told us we could eat in the "lobby", but we opted to wait until a table became available. This was a minor annoyance, but not a dealbreaker. I would stay in Residenzschloss again!
We asked for a quite room and got a very quiet, clean, comfortable, room with windows that opened onto a quiet courtyard. We also liked the breakfast, the availability of bikes, and the internet access.
Helpful staff No cffee/ tea facility in room
Excellent location for walking to downtown. Super breakfast. Nice sized room. Parking available on site. the steam sauna at the "spa" was not working, it was about the size of a shower stall, the jacuzzi was a bathtub with jets which required filling, -- so would not come for the spa facilities
Perfect location. Near the river and the city to walk about, but not too close to the all the heavy traffic.
location - very good breakfast
Good location, large room
Very clean with amazing staff. No AC, but this is something out of he hotel's control due to the age of the building. Wash clothes in the bathroom would be very helpful.
THe Hotel is very good and comfortable. If I have a chance to visit Bamberg again, I will chack in Welcome Kongress Hotel Bamberg.
The hotel was comfortably large and clean. For the money, it was comparatively a good deal. They clearly didn't have complete control of their reservations. We called to see if they had any rooms and they said no, and then we got on booking.com and booked our rooms since it said they were available. When we got to the hotel, they upgraded us for free to a suite, and while this was great for us, I imagine it was because they had no more rooms of the type we reserved.
Very clean, accommodating and friendly staff, modern facilities & amenities, huge, fresh breakfast spread and a quick walk to all the sites/breweries. Nothing.
Good location along the river (be sure to ask for riverside room), 10 min river walk to center of old city, breakfast is good and again has river view, friendly staff, room was simple, but clean, quiet and comfortable. We would stay again.
very nice location .. no major street, lots of open space around the hotel
It is a typical business hotel. Room was clean. Rich breakfast. Inside the hotel there's a good place to have dinner and to take a beer. The room was quite small. You have to pay the garage (about 5-6 euro for day).
Close to Congress Center, nice view on Regnitz. would have liked to have a minibar
Staff were excellent Breakfast room very crowded and congested. The rooms were noisy with Air conditioning and fans very loud. I feel that the room price was just a little too high for the quality of the Hotel
The room was big and clean. Free internet connection.
The location of the hotel is excellent. The breakfast buffet is great! Good beds. The bathroom had a bad smell coming from the drains
Quiet location, 15 minutes drive from Bamberg. Owners went out of their way to be helpful and accomodating. Highly recommended if you enjoy the country side.
Very friendly and helpful owners, beautiful area, clean, warm and quiet rooms
The rooms are wonderfully comfortable and the yard is warm-feeling. Everything shows the host's best concern and care for the whole accommodation. The breakfast is very well prepared and the host is very familiar with the route to the cities nearby. At the foot a hill, the air is also fresh. It's highly recommendable and it must be said, this is the best holiday home i've ever had.
Super accomodating owners! Wonderful authentic German house/hotel. Scrumptious breakfast. Get a good map before you go there; it is east of Bamberg.
Everything. Everything was great. Its not inside a large city (Bamberg is only 15 min away) but no complaints otherwise. The hotel is actually a large house but you have everything a hotel has. The fact that it is a house adds to the experience. It is run by an adorable, older German couple. They are quick to help with everything. They don't speak English though. But we communicated just fine.
Very warm welcome, room impecable, extremely clean, wireless internet in your room, large garden and terrace in front, very good breakfast, all you can ask for from a small countryside guesthouse.
Very helpful host, with information, maps and local knowledge. Room was fully equiped, comfortable and very clean and quiet. None.
Stayed one night which was too short a time to fully explore the local area. Small Bed and Breakfast establishment of very high quality. Situated in small village with very nice brewery restaurant and close to city of Bamberg. Owners ensure the personal touch and were really helpful with information about the area and city of Bamberg. Excellent breakfast. Use of balcony or garden area for relaxation. Hope to visit again and stay longer next time.
Quiet location, good breakfast, very clean, friendly welcome, good value for money.
The friendly welcome by the During family, as well as the rooms and facilities.It was extremely clean and well maintained. Breakfast good!