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location - very good breakfast
The hotel staff was polite and very helpful. The rooms were large, comfortable, and well appointed. For US military personnel stationed in Europe it was nice to find a hotel that accepted the VAT form. We would definitely recommend this hotel to anyone visiting Bamberg.
Good location, large room
Excellent location for walking to downtown. Super breakfast. Nice sized room. Parking available on site. the steam sauna at the "spa" was not working, it was about the size of a shower stall, the jacuzzi was a bathtub with jets which required filling, -- so would not come for the spa facilities
Perfect location. Near the river and the city to walk about, but not too close to the all the heavy traffic.
Very clean with amazing staff. No AC, but this is something out of he hotel's control due to the age of the building. Wash clothes in the bathroom would be very helpful.
remarkable stay. everything was excellent : room size, spa, parking, food, people, location ...a excellent address
We asked for a quite room and got a very quiet, clean, comfortable, room with windows that opened onto a quiet courtyard. We also liked the breakfast, the availability of bikes, and the internet access.
The room was palacial and clean. My wife and I felt almost pampered with the number of amenities this hotel offers. The buffet breakfast was fantastic, however there were not enough seats to accomodate all guests. The busboy in the dining room told us we could eat in the "lobby", but we opted to wait until a table became available. This was a minor annoyance, but not a dealbreaker. I would stay in Residenzschloss again!
Helpful staff No cffee/ tea facility in room
The location of the hotel is excellent. The breakfast buffet is great! Good beds. The bathroom had a bad smell coming from the drains
The hotel was comfortably large and clean. For the money, it was comparatively a good deal. They clearly didn't have complete control of their reservations. We called to see if they had any rooms and they said no, and then we got on booking.com and booked our rooms since it said they were available. When we got to the hotel, they upgraded us for free to a suite, and while this was great for us, I imagine it was because they had no more rooms of the type we reserved.
very nice location .. no major street, lots of open space around the hotel
It is a typical business hotel. Room was clean. Rich breakfast. Inside the hotel there's a good place to have dinner and to take a beer. The room was quite small. You have to pay the garage (about 5-6 euro for day).
Staff were excellent Breakfast room very crowded and congested. The rooms were noisy with Air conditioning and fans very loud. I feel that the room price was just a little too high for the quality of the Hotel
THe Hotel is very good and comfortable. If I have a chance to visit Bamberg again, I will chack in Welcome Kongress Hotel Bamberg.
The room was big and clean. Free internet connection.
Very clean, accommodating and friendly staff, modern facilities & amenities, huge, fresh breakfast spread and a quick walk to all the sites/breweries. Nothing.
Close to Congress Center, nice view on Regnitz. would have liked to have a minibar
Good location along the river (be sure to ask for riverside room), 10 min river walk to center of old city, breakfast is good and again has river view, friendly staff, room was simple, but clean, quiet and comfortable. We would stay again.
Clean, good exercise facilities, parking Limited dinner menu, did not replace soap each day
Very nice hotel with excellent sport motives and nice, kindly stuff! absolutely NOT!
The design and comfort of the hotel along with the service of the staff It would be good to have BBC world channel on the TV
Hotel is modern, clean, large rooms, great breakfast quality and choice The hotel is isolated in the country side. You need a car or taxi to get almost anywhere. Also the hotel is 'sterile' and lacking in atmosphere.
Good location, helpful staff, very clean and comfortable, exerlant restarant
Very nice hotel. Large room with a large bed. And a restaurant that served good food!
The rooms and the staff
Great service, spacey rooms, modern and very clean! Irritating noise during night in room (elevator?). Starter in restaurant Carpaccio was still frozen.
Very comfortable, modern business hotel with excelent service. Extensive breakfast, good restaurant for lunch or dinner Location not ideal for holiday, great for a stop while travelling to Czech, Austria, ...
The staff/family were very accommodating. The room was furnished in true bavarian style, which added to the "homey" feeling. Dinner as well as breakfast was exceptional and a great value.
Nice, people !!! Good food and drinks, all homemade !
This is the 2nd time we have stayed here and this time was not as good as the first in relation to the cramped room and a generalised lack of welcoming atmosphere. The room last year was very much better than this one and contained a bath that this did not and which we specifically hwd requested. The hotel was not full. We are unlikely to stay here again. Disappointing.
Room was a bit basic, but satisfactory. Cuisine was outstanding. We enjoyed the beer they brewed inhouse! We wanted a bath tub, but unfortunately they had none.
The food was good, the rooms were clean, the people were friendly. The bathrooms were very small. No complaints It was very nice. Much more tastefully decorated than most small German hotels. I liked the art work and the lamps...Very cozy and nice! Perhaps 10Euros more than I would have liked to have paid, considering the location
Spacious room, free parking, not far from motorway, 60 km from Messe
Nice, comfortable hotel and village, enough good for fairtrip. Rooms were ok and clean. Free homebeer in rooms is nice compliment. Hotel is ca 50 km from fair but we agreed easily with local taxidraiver for reasonable transportation btw. fair and hotel - this was positive and personal service. Little overpriced, if to count on transportation costs to Nürnberg and back with group. But that was a fairtime and no choice to find hotel closer to city.
Excellent food and a warm welcome Absolutely nothing- loved it
The extra effort from owners to make us happy.
Good restaurant the choise and the quantity of breakfast was not enough.
Friendship owners. Nice place and good food. A little bit expensieve, but I recommend it
hotel was very clean, service very good, location excellant, the staff were very accomadating and helpful.
went on a pilgrimage no
the kindness and the understaning that we arrived just in time for supper ! everething was ok!
Extremely clean room and facilities. Quiet environment.
Very good food, good rooms, nice people
The room and bath were very clean and comfortable. The room decor was nice. There was a fridge in the room. The staff was helpful but didn't speak a lot of english. The breakfast buffet was good, and the on-site restaurant served a very good dinner. Located in very small scenic town and quiet surroundings. There is no elevator for those with physical limitations.
The hotel is lovely, clean and modern. Close to all amenities. Restaurants and shopping near by. 600 yards from the station. Lovely sized room and beautiful bathroom. Lovely helpful staff and free internet. Breakfasts were fab.
Very Nice, Modern, clean, breakfast was very good Charges for parking, the "Free Breakfast Buffet" actually cost about 30 Euro in taxes for the two days we were there.
Good location, efficient and friendly staff, nice room and breakfast. No
Excellent breakfast and use of free washing machine and dryer. Value for money. Staff seems to be using the laundry very often late at night. This makes it hard to wait for one's turn as there is only one washer and one dryer.
That I was made to feel at home & was able to use my limited knowledge of the German language without embarrassment - also learned a few more words from the staff. No
I travel extensively for business in Germany and was very pleased with this hotel. Garage on site (though separate charge), almost sound proof very comfortable rooms (I am a light sleeper and my window faced a busy street - I had no problems!), great breakfast and very friendly staff. Just across the river - a bridge with a nice sidewalks allows access - to the pedestrian zone. This was one of my favorites of the hotels at which I've stayed, and I will stay here every time I'm in Bamberg from now on.
Perfectly clean, close to the centre, huge room and wonderful service. Perfect for a family with children. Will definitely come back. only one high chair for babies in the restaurant.
This is a brand-new hotel in perfect condition. It is very near the best Bamberg sights, restaurants, shopping, etc. Even though the hotel had only been open one week, the staff seemed very experienced. The rooms are large, well-furnished, air-conditioned and attractive. None
Very good breakfast inc in room rate. Free computer with access to internet in lobby. Glass wall in bathroom easy to bumo into.
Absolutely the finest staff I have ever encountered while traveling, whether for business or pleasure. They bent over backwards to help, and were friendly and courteous, as was the breakfast staff. It is new, clean and quiet, and is only a 5 minute walk from the old center of town. I give it the highest recommendation. The window over the commode overlooked the breakfast area, but it was not typical of the other rooms.
There was alot of english speaking staff who were very nice. Loved the pool. room was very small (it was a double) and the wet sauna was never on
Clean, good value for money, family hotel atmosphere The bells of the church next door chiming me out of bed at 6am!
The staff is very friendly and helpfull, It is near Bamberg and Nuernberg, Possibility to go walking and/or cycling in the vicinity, The restaurant is superb (and is real value for money!!!), We would definitely would stay again! Free WiFi Internet for guests which you don't get very often. Certain rooms are next to the church tower (with an open window, which is necessary when it is warm) and plays from 6 to 22 o'clock (rings every 15 minutes, tells the hour and plays some more) I had a problem with this but my girlfriend did not, Rooms *can* be smaller which compared to the price a bit expensive
just about everything!
I love the service and the friendly staff! I did not like the parking area, the hotel had no parking area. the hotel is also located downtown and the traffic is bad.
This hotel was great. The location is perfect, the amenities are more than adequate. The hotel has a nice restaurant and a pretty nice bar. The rooms were also very nice. While the room was nice there were large scuff marks all over the walls. For such a nice hotel you'd think some touch up paint would be part of the routine maintenance.
The hotel was well situated. Breakfast was very good. Staff helpful Room was clean and quiet The price of the drinks
Breakfast buffet was really good and also the wellness area very confortable. In your advertisement of the room offer was included the jacuzzy in the price as part of the advantages, when I asked the lady at the reception she said that the cost is extra for 5 euros, so I complained about this and they did not charge it. Please change the page of the advertisement and write a note if you need to pay extra for jacuzzy.
The new wing of the hotel was air-conditioned, and was very useful during my stay which was 34c outside. Dinner in the garden.
cleanliness of my room. i asked about three pins to Two pins converter for my mobile/laptop charger but hotel could not provide me. It is not very costly to make available from the market but... Actually m from Dubai and we use three pin sockets.
Good rooms for the "special price we paid". Quick, no fuzz service. Good location.
We were moved to a suite since the standard rooms are very small for 2 persons with luggage for 6 days conference. At reservation on booking.com the text said only 15 minutes to the Nürnberg Fair. It takes at least 35 minutes to get there. More space for luggage and clothes in the standard room. Free internet.
King bedroom with sofa and minikitchen was ideal as traveling with 1 year old baby. Small park at rear excellent for waking baby Expensive internet.
Erg luxe kamer, prijs-kwaliteit verhouding is zeer goed. Erg geschikt voor doorreis naar Italie, dicht bij de A3.
We actually booked this hotel by mistake. We were looking for romantic places to stay, but this city is NOT one of them! However, while they could not refund our money, the staff went out of their way to make our stay very enjoyable. One of their recommendations was a 20 minute trip to Bamburg , which was incredibly beautiful.
Everything was ok. The room and its facilities were excelent. Friendly and also helping staff. Parking ok also. The breakfast price - not included in the room price - was a little high. However the breakfast experience was completely satisfactory - breakfast was excelent and quite exquisite.
nothing the restaurant had a poor menu (a kind of snack) during the week end.the breakfast is expensive
close to town center but not too close, and easy walk to main station. would like to make hot drink in room.
Its location is quite romantic (in the middle of a river and directly in contact with the water) and it allows a very comfortable visit of the city and its monuments. A good service for the garage, previously booked, since in that area parking is not so easy.
Rooms were all renovated and modern although the building itself was a very traditional and ancient german style. Location is also a plus point as standing in between the rivers. Room assignment is little bit complicated and if you take a different elevator then you will not be able to go back to your room even getting off at the same floor. But on the other hand, this is also an adventure!!
Relaxed atmosphere, excellent food Tea & coffee in the room
Good location, design of the hotel, wiev from the restaurant, personell is serviceminded and nice, able to let the car stay in the car park after checking out, good food
location was superb. Restaurant was excellent and position on River very attractive Access by car was difficult
Lovely hotel with a great location. Beautiful place; great breakfast; clean rooms; sleek design. Would recommend to all.
Opening windows, sound of water, attendant parked car in garage. Great location. Internet in room.
The hotel sits on the water. The sound of the water with the window open was very soothing. The hotel was very, very nice and located right next to a monastery brewery. Location was great. Check-in was late, 2pm. Parking was an additional fee.
Unique location, staff and breakfast Probably it is not easy to avoid the spiders' invasion during spring/summer months....anyway, the hotel should improve regarding this point.
very good city hotel, perfect position for old city trip
relaxed atmosphere Pillow too thin, not comfortable. Need two good pillows! Room very hot, need windows open then noisy from street.
Clean rooms, friendly staff, excellent breakfast buffet
everything was wonderful. i enjoyed my visit very well.
Very nice place. Cute bartender! I'll stay there again.
The reception and bar staff were outstanding, my room was dirty on arrival, cleaned by reception staff. The Restaurant Manager ignored me when I went in the restaurant, got my order wrong, argued that it was my fault and generally let the hotel down The barman should be singled out, absolutely exceptional
Great breakfasts in the cellar
The hotel in general is elegance. the staff could be more clearer and friendly.
Breakfast was fairly good in quality. The bed was too small.
the staff and the brakfest
Staff wernt that extra mile to help us during our stay, by providing maps, restaurant advice etc.
Its' central position, its' outside retaurant and friendly staff Cold scrambled eggs and warm orange juice for breakfast.
Location is excellent. Close to everything within walking distance. Parking is available, but your car must not be over 150mm in height, due to the garage.
walking distance to the sights of the town I would avoid this hotel during tourist season because of potential noise from surrounding restaurants
Perfect location, friendly stff. The hotel needs airconditioning.
The hotel is located right in the middle of the city center, in a great position for visiting the city. The hotel has limited parking space, and only cars mit a maximum height of 150 centimeters may be parked. We were forced to park in a public parking, located 600 meters away from the hotel. Cost per day is around 10€. The elevator needs to be renewed.
I liked the location and the room was comfortable and large. I did not like the limited parking. Also, although the location was ideal for sightseeing, the drunk people walking in the streets at night were too loud. I know this is not the fault of the hotel but I do not think I would stay there again.
Great location/Sytaff very pleasant/Good Breakfast/Key to front door so no problem with late entry to hotel Room a little dated
The hotel is quant but clean, in the middle of old Bamberg right next to the Old Dom. The room and the bathroom were quite large by European standards. Breakfast was mediocre
excellent location, nice rooms, helpful staff The parking garage is very limited to the car size. (I couldn't use it.) Location hard to find in car for 1st timer.
The room and helpfullness and efficiency of staff. Unkown by taxi drivers
Staff was very professional, nice, and pretty. The complimentary breakfast was superb. Lots of free parking. Free internet. Large conveniently designed, modern rooms. Very comfortable beds. Our room was near the lobby so we could hear every noise; such as footsteps on the tile floors or laughter from the bar. There is a noise proof door sealing off the lobby area, but every time we closed it, someone would leave it open again a few minutes later. Next time I will request a room away from the entrance. I think a carpet near the hotel entrance would help with the noise issue.
Wide rooms, breakfast, location
Quiet rooms very well isolated (acoustically) Internet services far too expensive
Das NH in Erlangen ist ein sehr freundliches, modern und ansprechend eingerichtetes Hotel, das zur Entspannung auf der Reise und nach Terminen einlädt, weil alles so funktioniert, wie man es sich wünscht. N.A.
The room temperature was appropriate for me. For some other hotels, I felt cold, but couldn't adjust the room temperature since the heater was not working.
It is very close to the city center and to all Siemen's locations. The room was very comfortable. The room was very cold, even with the heat up.
Staff was very nice, breakfast was really good (had both hot US/US-style breakfast food as well as the european style), room was clean and a good size. TV was old...but otherwise everything was good.
The room and facilities. I had to take a 2 persons room bill although there was only one guest.
The bed was comfortable. Location next to siemens office. In the center of the city. Price was somehow reasonable. Parking is under the hotel and you can use the elevator to your floor immediately. The internet is expensive, and counts from the moment you log in, at least with these prices, you have the control over the usage time.
- the hotel staff are very nice with the guests;- very quit part of Erlangen even the hotel is in the city center
Reception gave us a good handmade list of good restaurants separate breakfast charges
Very good breakfast, but with some cooked vegetables would make it excelent
Good sized, clean, well furnished rooms. Fair price. Extremely good food in the restaurant at better than normal hotel restaurant prices. Location is a bit remote from almost anything, so at night you are stuck. Decor is a bit dated, but fine.
Very fast check-in/check-out Basic Rooms/Bulbs, light-off in the room
Excelent food served in the restaurant The fitness centre was not very well equipped and the exercise stepper was in a poor shape
room too close to the steet, traffic during the night, too noisy
parking, breakfast internet connection very expensive, exceeded 5 -star hotels i booked in dresden and location near highway was noisy all night
non-stop internet and reception ;the things offered for sale;kindness of people from restaurant more tv programs especially music