Dining
Things to do
Basics
Bathroom
General
Services and conveniences
Accessibility and suitability
Bedroom
Media and entertainment
Laundry
Parking and transportation
Outdoor
Workspace
Pool
Health and safety
Fitness
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the nearby attractions to the hotel?
The hotel is conveniently located near Cueva de Survival Beach, Faro de Punta Borinquen, Punta Borinquen Golf Club, Crash Boat Beach, Las Cascadas Water Park, Museo de Arte de Aguadilla, Aguadilla Mall, and Parque Colon.
What are the main amenities provided by the hotel?
The hotel offers a range of amenities including daily housekeeping, conference rooms, wedding services, ticket service, business center, concierge service, meeting/banquet facilities, 24hr front desk, free parking, beach access, outdoor pool, and tennis.
How is the food quality at the hotel?
Guests have praised the fabulous restaurant, great breakfast, and delicious food at the hotel. However, some have mentioned that there were issues with the restaurant service and missing ingredients at the Survival restaurant.
What are guests saying about the cleanliness and comfort of the rooms?
Guests have appreciated the clean and welcoming rooms, comfortable beds, spacious bathrooms, and excellent parking facilities. However, some have mentioned issues with the air conditioning, noise, and the need for more room space.
When is the best time to visit the hotel?
The hotel experiences low season in October and high season in December. Visitors can expect a tranquil and convenient stay, especially for those looking to disconnect from city life and explore nearby beaches and tourist spots.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Enjoy Nearby Attractions
The hotel is conveniently located near various attractions such as Cueva de Survival Beach, Faro de Punta Borinquen, and Punta Borinquen Golf Club, making it an ideal base for exploring the area.
Consider Low Season Visits
If you prefer fewer crowds, consider visiting in October, which is the low season. This could provide a more peaceful and relaxed experience.
Be Mindful of Room Cleanliness
Some guests mentioned issues with room cleanliness, such as sand on the floors and towels not being replaced. It may be helpful to communicate any concerns promptly to the staff.
Check Air Conditioning Function
Several guests reported issues with the air conditioning, including noise and malfunctions. It may be wise to check the functionality of the air conditioning in your room upon arrival.
Take Advantage of Free Shuttle Service
The hotel offers a shuttle to and from the airport, which can be convenient for guests arriving by air. However, it's advisable to call ahead to ensure a smooth pickup.
Explore Dining Options
Guests praised the hotel restaurant, Survival Bistro Bar, for its great food and friendly staff. Consider trying out the restaurant during your stay.
Consider Bringing Your Own Toiletries
Some guests mentioned that toiletries and towels were not consistently replaced. Bringing your own toiletries could ensure you have everything you need during your stay.
Inquire About Room Upgrades
Some guests expressed disappointment with the size and condition of their rooms. It may be worth inquiring about potential room upgrades for a more comfortable experience.
Communicate Any Issues
If you encounter any problems during your stay, don't hesitate to communicate with the staff. Many guests appreciated the helpful and friendly nature of the hotel's employees.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | December |
|---|---|
High season | July |
Average price (weeknight) | $163 |
Average price (weekend night) | $183 |
Value for money | 8.9 |
|---|---|
Distance to city center | 5.3 mi |
Nearest Airport | Aguadilla Borinquen |
Distance to airport | 0.6 mi |