Guest reviews
-
All Reviews
-
Couples
-
Families
-
Business
-
Solo
Overall Rating
-
9.2 "Terrific location."10.0 "
Good access to the airport , said 100%." 9.0 "Easily accessible by car , said 90%." 10.0 "100%liked the proximity to sightseeing ." -
8.3 "Bar is amazing."
-
8.3 "Great service."8.9 "89% found the
staff to be very friendly ." 7.2 "72% said thereception staff was great ." 10.0 "100% werehappy with the shuttle service ." 8.4 "84% found therestaurant service to be one of the best ." 7.0 "70% werehappy with the room service ." -
6.7 "Rooms are ok."6.5 "Only 65% said
rooms were clean enough ." 5.0 "50% thought theminibar was ok ." -
6.6 "Breakfast is mediocre."
-
5.3 "Internet is average."5.7 "57% thought it was
adequately priced ." 5.1 "51% thought thewifi quality was ok ."
Overall Rating
-
9.2 "Terrific location."10.0 "
Good access to the airport , said 100%." -
8.1 "Great service."8.8 "88% found the
staff to be very friendly ." 10.0 "100% werehappy with the shuttle service ." -
6.7 "Breakfast is mediocre."
-
6.3 "Average value."5.4 "54% thought it was
adequately priced ." -
6.2 "Average comfort."6.7 "
Beds were acceptable for 67%." -
6.0 "Rooms are ok."6.7 "
Beds were acceptable for 67%." 6.6 "Only 66% saidrooms were clean enough ." 5.1 "51% thought theminibar was ok ." -
5.2 "Internet is average."5.4 "54% thought it was
adequately priced ."
Overall Rating
-
9.0 "Terrific location."10.0 "
Good access to the airport , said 100%." -
8.0 "Great service."8.5 "85% found the
staff to be very friendly ." -
6.7 "Average value."
-
6.6 "Breakfast is mediocre."
-
6.5 "Average comfort."5.2 "For only 52%, the
noise level was all right ." -
6.0 "Rooms are ok."5.6 "Only 56% said
rooms were clean enough ." -
5.9 "Average cleanliness."5.6 "Only 56% said
rooms were clean enough ." -
5.4 "Internet is average."
Overall Rating
-
9.4 "Terrific location."10.0 "
Good access to the airport , said 100%." -
8.6 "Great service."9.0 "90% found the
staff to be very friendly ." 7.5 "75% said thereception staff was great ." -
8.5 "Bar is amazing."
-
7.3 "High comfort."7.9 "79% said the
beds were comfortable ." -
7.3 "Nice rooms."7.9 "79% said the
beds were comfortable ." -
6.7 "Average value."5.9 "59% thought it was
adequately priced ." -
6.5 "Breakfast is mediocre."
-
5.4 "Internet is average."5.9 "59% thought it was
adequately priced ."
Overall Rating
-
9.3 "Terrific location."10.0 "
Good access to the airport , said 100%." -
8.4 "Great service."
-
6.7 "Average comfort."
-
6.5 "Rooms are ok."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
-
5.1review from
The SPG club lounge was nice. Offered fresh fruit and drinks any time of the day. Location was easy to navigate around. Our hotel room was booked 3 weeks in advance. When we arrived we were told that the room style we had book had been all sold out. We were then told we were being "upgraded." The new room we had was a smaller room with two queen beds instead of one king. The only upgrade to the room was were on the 15th floor in the Starwood Preferred Guest rooms. But the room smelled like cigarettes the entire stay. There was a paper posted outside of the elevator on. FBle against the wall saying there have been complaints of the floor smelling of cigarette smoke & reminding everyone that this hotel was completely non-smoking. But other than that nothing was done to rid the floor of the terrible smell.
-
10.0review from
access to airport.
-
9.7review from
Loved the staff and their attentiveness. Surprised they charge for wifi, breakfast, and all that jazz.
-
4.5review from
The shuttle service was great. I reserved a king bed room and they didn't have any. There was a dog outside the hotel barking all night. The operator gave me innaccurate information on the shuttle schedule between the rental car center and the hotel.
-
10.0review from
Room are up to date and clean
-
10.0review from
Very clean, nice room. Amenities were perfect for a single night. Staff was awesome. Highest rating for an overnight near the airport. Don't expect the royal bar... it's pretty basic, but probably perfect for the location and traffic.
-
9.4review from
From my check in, to the bell hops and shuttle driver, to house keeping, the staff we extremely helpful and went out of there way to make my stay amazing. The female bartender also remember what I drank the 2nd night I was around right before my flight. I was on the side of the building closest to the airport and I didn't really hear a thing. The bell hop told me what buses to take to visit old town and gave me a pamphlet with a map to help me, this was even when he was off the clock by 1pm and on his way out the door to catch his own bus. So thoughtful and totally made the experience for me. They let me check my bags once I checked out so that I could explore the city before my flight. The location is amazing, a bus stop right out the door and a shuttle (or walking distance) to the airport you can't beat it. All in all super professional and welcoming! Out of all the staff there was only one person I had a not so great interaction with, the male bartender Sunday night was a little snooty. There was no bathrobe or something to stir the coffee with the coffee maker in the room. I am a SPG member but still had to pay for wifi. The wifi is more expensive then anywhere in the world I have stayed, including trans-Atlantic flights. It's not worth the price, it's slow and drops a lot.
-
10.0review from
access to airport.
-
9.7review from
Loved the staff and their attentiveness. Surprised they charge for wifi, breakfast, and all that jazz.
-
10.0review from
Room are up to date and clean
-
10.0review from
Very clean, nice room. Amenities were perfect for a single night. Staff was awesome. Highest rating for an overnight near the airport. Don't expect the royal bar... it's pretty basic, but probably perfect for the location and traffic.
-
9.4review from
From my check in, to the bell hops and shuttle driver, to house keeping, the staff we extremely helpful and went out of there way to make my stay amazing. The female bartender also remember what I drank the 2nd night I was around right before my flight. I was on the side of the building closest to the airport and I didn't really hear a thing. The bell hop told me what buses to take to visit old town and gave me a pamphlet with a map to help me, this was even when he was off the clock by 1pm and on his way out the door to catch his own bus. So thoughtful and totally made the experience for me. They let me check my bags once I checked out so that I could explore the city before my flight. The location is amazing, a bus stop right out the door and a shuttle (or walking distance) to the airport you can't beat it. All in all super professional and welcoming! Out of all the staff there was only one person I had a not so great interaction with, the male bartender Sunday night was a little snooty. There was no bathrobe or something to stir the coffee with the coffee maker in the room. I am a SPG member but still had to pay for wifi. The wifi is more expensive then anywhere in the world I have stayed, including trans-Atlantic flights. It's not worth the price, it's slow and drops a lot.
-
5.1review from
The SPG club lounge was nice. Offered fresh fruit and drinks any time of the day. Location was easy to navigate around. Our hotel room was booked 3 weeks in advance. When we arrived we were told that the room style we had book had been all sold out. We were then told we were being "upgraded." The new room we had was a smaller room with two queen beds instead of one king. The only upgrade to the room was were on the 15th floor in the Starwood Preferred Guest rooms. But the room smelled like cigarettes the entire stay. There was a paper posted outside of the elevator on. FBle against the wall saying there have been complaints of the floor smelling of cigarette smoke & reminding everyone that this hotel was completely non-smoking. But other than that nothing was done to rid the floor of the terrible smell.
-
4.5review from
The shuttle service was great. I reserved a king bed room and they didn't have any. There was a dog outside the hotel barking all night. The operator gave me innaccurate information on the shuttle schedule between the rental car center and the hotel.
