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The pool was lovely. I appreciated things like washing up liquid/powder and teatowels aswell as milk and tea/coffee. A wonderful location. I thught the living area of our two room apartment was very small so I wouldn't book a room for a week (we stayed a w/e which was ok).
Location....close to everything, shops, beach, cafes. Fantastic views and room was very clean and comfortable. The fire alarm went off during the night and it was not very loud. My partner woke me as he is a light sleeper. Eventhough it was a false alarm if I was alone I would have slept through it.
The reception staff were very efficent and helpful. We were very pleased with the location , as it was close to restaurants, beach and shops. There was no mini bar in the room , and the lift button on the 6th floor to go down wasn't working properly.
The Mantra was so close to eaterys and shopping and the beach. Very relaxing
The apartments are located on the esplanade and are in the heart of many facilities such as cafes, restaurants, coffee shops and a supermarket. A beautiful beach walk runs along the coast in front of the building. The view from the balcony over the ocean was fantastic - we even saw a whale from there one evening! We loved hearing the waves crash onto the rocks. The lounge suite in our apartment was very worn and shabby. The lifts were extremely slow and we experienced long waits especially since one was out of order for our entire stay.
This is a return for us to this hotel and the location suits us. I had forgotten that this was the end of the school holidays so there were more people around than we expected.
The villa was large and almost everything we required The garden around the villa 21 ,inside the gate is relly bad, Needs work. the room didnt have a bottle opener and the tile floor needs a really good scrub. For the money it was expensive . we didnt get a buffet breakfast either . Website said we could get the room for 89 a night and that wasnt true
I needed a convenient place to stay following day surgery at the near-by Caloundra Hospital. The motel was clean, quiet, comfortable and room service meant I could dine in the room for maximum comfort with minimum stress. In all, it was a very good experience.
Location The Spa was not working in the first room and staff kindly relocated us to another room. However, during the night there was a problem with the hotels hot water system, resulting in no hot showers to our room. The overnight rate was adjusted by $30 without request.
Good location, clean rooms..Pretty basic but comfortable..would stay again. They do not make your room up during your stay or clean the towels or sheets
I like the location, spaciousness of the Villa and the facilities in the rooms. Our stay was unfortunately too short to take advantage of all the facilities.
The peacefulness, quietness and privacy of the resort and the lovely grounds. Easy access to beach, shopping and everything we wanted to do. Heaven on earth! Pure magic!!!
The position of the resort is good, the rooms are very nice and so were the staff. The fact that there is a surcharge when using a credit card. This may cause us not to come to this resort again. Not many people use cash any more and it is not made clear when booking.
Extremely poor customer service and aggressive manner of hotel staff and management
Very clean and staff were very friendly. Recommend hotel to anyone The ponds that are around the buildings need to be desparately maintained
The layout was good and the pool/restaraunt area was very relaxing and pretty. Parking was plentiful. The staff were very friendly. A little more information about what's in the area, i.e. restaraunts etc., in the hotel rooms would be good.
I was able to come and go as I liked. The room met my needs. I was able to enjoy the spa bath. It was quiet. The views of the ocean were lovely. It was close to the beach and walkways. It's handy to restaurants, cafe and convenience store etc. It's close to main shopping areas but away from all the hustle and bustle.
Nicely designed apartment with north-east facing balcony. Ideal for self-catering and relaxation. We enjoy walking and with Maroochydore 2 kms one way and Mooloolaba 2 kms the other, the location was ideal.
We had the most awesome views, comfortable bed and it was close to dining facilities.
We like the view from the balcony, and the central position. We did not think this hotel was value for money and comparatable to other hotels we stay in this should not have been rated 4star. This hotel is in need up modernising, and the windows and insect covers should be cleaned.
quietness of room, outlook from deck, friendliness of staff, location, noisy clothes drier (needs rubber pad on wall,
Pleasant and friendly Management and open view of the beach.Minimum noise was a big plus .as was being on the top floor of the 1 bedroom Apartments.
Location was good, close to the shops but far enough away to be not busy- even during school holidays. Smell of the basement!! :)
poor sound proofing; poor lighting design
wonderful that you are able to book one night during a weekend - some times one just needs that break and for this reason I will definitly return with my family and friends No - all good. Friendly staff
I liked the atmosphere and quality of the fittings and the overall presentation of the premises
Very relaxing stay, with friendly staff and lots of water activities.
friendly staff, location of resort. fantastic food all good, the food was outstanding , my only complant is that there was too much food and there fore a lot of waste which is expensive and not good for enviromental sustanability.
Music on sunday afternoon, good bar ,nice pool, trapeze thing, lake, beds, food at resturant, lake sports
When the kids are happy, Mum & Dad are happy, so great that there was ample activities to keep the kids amused. Unfortunately, we did not book the buffet breakfast inclusive in the original booking, for the reduced price. Therefore, we had to pay the full price of the breakfast and definately did not think it value for money. We also had the seafood buffet for dinner and there wasn't a lot of choice and some selections were quite bland, so again, not good value for money.
Efficient staff, good facities, pleasant environment I extended my stay at the hotel for a day but was charged a different higher rate - I would expect the same rate when extending my stay in future.
food in loung bar excellent, nice pool
The room was kept clean and tidy. The staff were helpful. The resort was enviting.
The room was just absolutely fantastic, by far the best of several during our 3 week stay on East Coast Australia, had everything we wanted and more. Spotlessly clean. Swimming pool was oddly sized, long but very narrow meaning you were nearly touching anybody else wanting to swim lengths.
Had a great time the hotel was great
The layout of the two bedroom apartment, the balcony and the secure parking.
The reception staff were exceptional and helped us when we required it. The room was clean and nice but it was the position and view that is its best selling point. The internet was slow, hard to connect and very expensive.
The hotel had spectacular Ocean views with spa big enough for two. Extremely clean and spacious with all amenities. Made good use of the two heated spa's and Sauna facilities and a stones throw from heaps of restaurants.
Nicely appointed with good views and facilities. Walking distance to beach across a busy road Outside road noise is excessive. Very busy road night and day. Use of outside deck was restricted because of road noise
Size of the room and location. Room furnishings a touch dated but not unbearably so and some ants in the shower.
We enbjoyed the complete accommodation: comfortable, clean and friendly. Service on line was excellent. Thank you. (we would have liked an in-room spa bath!!)
Flexibility with early check-in as we arrived at 1pm.
just a great location for the beach, comfortable and relaxing, good facilities All in all it was very good no complaints
Excellent couple of days. Lovely sport, central to shopping, food outlets & Plaza.