Mercure Almaty City Center
Photos of Mercure Almaty City Center
Overview
Latest deals for Mercure Almaty City Center
Amenities at Mercure Almaty City Center
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
Services and conveniences
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Concierge service
- Hammam (Turkish bath)
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Safety deposit box
- Bottle of water
Basics
- Wi-Fi available in all areas
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Trash cans
General
- Family rooms
- Landmark view
- Lockers
- Mountain view
- Storage available
- Slippers
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
- City view
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shared toilet
- Shower
- Shower cap
- Bathtub
- Toilet
- Toilet paper
- Toothbrush
Dining
- Electric kettle
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Coffee machine
Things to do
- Bicycle rental
- Golf
- Cycling
- Skiing
- Beauty salon
- Horse riding
- Hiking
Accessibility and suitability
- No smoking
- Designated smoking area
- Increased accessibility
- Elevator
- Accessible by elevator
- Upper floors accessible by elevator
Pool and spa
- Spa
- Hot tub
- Spa and wellness center
- Massage
- Sauna
Bedroom
- Socket near the bed
- Alarm clock
- Sofa bed
- Clothes rack
- Wardrobe or closet
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Shared lounge/TV area
- TV
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Shuttle service (additional charge)
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Laundry
- Laundry facilities
- Ironing service
Family friendly
- Babysitting or child care
- Kids meals
Health and safety
- Daily housekeeping
Fitness
- Fitness center
Reviews of Mercure Almaty City Center
Summary of reviews
Score by provider
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the highlights of the hotel's amenities?
The hotel offers a variety of amenities, including a spa on the 11th floor, a Turkish bath, a business center, and a fitness center.
What can I expect from the hotel's breakfast?
Guests have described the breakfast as superb, with a wide selection of options and exceptional quality.
Is the hotel's location convenient for dining and shopping?
The hotel's location is perfect, with numerous restaurants and shops nearby, making it convenient for dining and shopping.
What are guests saying about the cleanliness of the hotel?
Guests have consistently praised the hotel for its cleanliness, describing the rooms as spacious, modern, and very clean.
How is the staff at the hotel?
The staff at the hotel are described as friendly, helpful, and accommodating, providing excellent service throughout the stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Spa
Many guests raved about the spa on the 11th floor, describing it as amazing and highlighting the hot tub, wellness center, and massage services. Consider indulging in a spa treatment during your stay.
Explore Nearby Attractions
The hotel's location is praised for its proximity to various attractions, including Zenkov Cathedral, Almaty Opera House, and 28 Panfilov Heroes Memorial Park. Take advantage of the central location to explore these nearby sights.
Consider Room Noise Levels
Some guests noted that rooms facing the road can be noisy. If you're sensitive to noise, it may be wise to request a room away from the main road to ensure a quieter stay.
Check for Special Deals
Some guests mentioned that the hotel offers good prices for in-room dining and has a coffee bar on the ground floor. Consider inquiring about any special deals or packages for dining options.
Be Mindful of Additional Charges
A few guests reported unexpected additional charges, such as city taxes and undisclosed taxes. It's advisable to clarify all charges before finalizing your booking or during check-in to avoid surprises.
Room Amenities
While the rooms are generally praised for being spacious, modern, and clean, some guests noted a lack of certain amenities, such as a shattaf in the bathroom and insufficient toiletries. Consider checking with the hotel about specific room amenities before your stay.
Staff Hospitality
Numerous guests praised the staff for being friendly, helpful, and accommodating. If you need assistance or have special requests, don't hesitate to reach out to the hospitable hotel staff.
Consider the Breakfast
While many guests enjoyed the breakfast, a few mentioned that it was expensive for what it offered. If breakfast is not included in your booking, you may want to explore nearby dining options for a more cost-effective morning meal.
Check for Noise from Spa
Some guests staying on the top floor noted a small amount of noise from the spa. If you're sensitive to noise, it may be helpful to inquire about the potential for noise disturbances when booking a room on the top floor.
Location
What's nearby
- Zenkov Cathedral0.8 mi
- Almaty Cathedral0.8 mi
- 28 Panfilov Heroes Memorial Park0.9 mi
- Almaty Opera House1.1 mi
- Republic Square1.8 mi
- Almaty Central Stadium2 mi
- National Museum of Kazakhstan2 mi
- The Central Museum2 mi
- Presidential Palace2 mi
- Television tower Alma-Ata3.1 mi
- Hippodrome3.3 mi
- Shymbulak Ski Resort9.4 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Mercure Almaty City Center
Low season | January |
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High season | October |
Average price (weeknight) | $200 |
Average price (weekend night) | $248 |
When to book a room at Mercure Almaty City Center
KAYAK's top tips for your stay at Mercure Almaty City Center
FAQs when booking at Mercure Almaty City Center
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Value for money | 8.5 |
|---|---|
Distance to city center | 1.3 mi |
Nearest Airport | Almaty |
Distance to airport | 7.9 mi |