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The first time that I stayed in this hotel they gave a renowned room and I found agreat deal but this time I stayed in an older room what I definitly dont recomend
I found the hotel staff very helpful and friendly. The hotel was also very comfortable.
Excllent relation price/quality Everything extremly good
the staff were friendly and helpful and it was conveniently located the choices offered for breakfast and dinner could be wider
The hotel was very good quality situated in the middle of the natural park, so if you like nature, there's plenty to do. Climbing, horse riding, walking tours, beautiful caves.. The food was excellent. That kind of breakfast is hard to find.
Swimming pool, solitude Bathroom facilities arrangement
I personally think that this should not be considered a hotel. I was very dissapointed, and I will not ever spend my hare earned money. in a place like that. not ever again Rooms were very small and the windows, were very small. I felt as thou I was in jail. very musty smell. you don't have to take my word.
A great place to stay in Fatima, quiet, welcoming and nice. A fabulous restaurant downstairs!
The staff were extremely attentive and helpful to myself and others. booked a twin room but got twin beds joined together with same bed clothes so couldnt separate them.
Very good quality/price relation. Hotel has a new area that we would advise, although the rooms are more expensive (also bigger in space). Spa and gym are pleasant and for free (except massages) and breakfast is good. Restaurant is nice (not cheap) but too quiet. No covered parking and the one that exists is a bit small for the hotel size, but that's just a minor issue compared with all the good stuff you get.
excellent breakfast,spa was ok,lots of tv channels in english. steam room didn`t work,7 euro for a bathing cap so you could go in the pool.
I recognized that all the employees of the hotel including the restaurant, especially the staffs at the reception counter, were very much friendly, hospitality and helpful in every aspect. I should appreciate all of them for their devotion to their guests. I shall commit myself to stay at this fine hotel when I am back to fatima again in the near future.
The location - close to what we came there for No - you could not fault the hotel and its staff plus the location
Service is friendly and good. Facilities are excellent. Lounge is peacful. Spa is wonderful. Breakfast is excellent. Room service is excellent. Overall a wonderful place to saty.
Overall we enjoyed our stay in the Hotel, the staff and facilities were excellent. In particular we found the Head Waiter and his team extremely helpful and they went out of their way to give us an excellent service. For example the Head Waiter had reserved us a table without us requesting (he pre-empted our needs) and it was welcomed after a long day out. We ate in the hotel most of our stay for two reasons, it was excellent and it was good value for money.
Great location to Fatima (an easy walk). Easy to find with good parking. The hotel and restaurant staff were very friendly.
The Pool and Spa facilities were first class. The restaurant prices were a little expensive.
nice parking space, good space at the room, quiet, nice staff. the breakfast hadn't much variety, but it was reasonable for a continental breakfast.
Close to sancury of Fatima just 2 minute walk Every thing was good the resturant was clean and the food very good
Location Cold plates on main course meals
Everything. Location-near the Sanctuary, spacious lobby and restaurants, nice room, great breakfast. The staff, though all very efficient, could be friendlier. A smile and greeting to the guests could go a long way.
clean, convience to church
The location was excellent. Nice good quality hotel and the breakfast was good as well. They staff was well very professional and good. Everything was what I expected and better. Nothing to complain about.
the hotel was perfect .dont be put off by outside there is alot of building going on , this did not spoil our stay. no
very convenient to go to basilica
The hotel is very clean, excellent room facilities and nice restaurant for both breakfast and dinner. Staff very helpful and kind. Mr. Americo, waiter from the restaurant, is a good example of a person willing to help and it is clear that likes what his job.
The friendliness and helpfulness of the staff. I liked the spaciousness of the room and the cleanliness of the bathroom. I will certainly stay here again in my next visit to Fatima Food is average quality. However, we appreciate their serving us dinner despite the late hour.
Location, comfort, staff. You cannot improve on this location. They opened for dinner at 7:30 p.m. and we wish it had been a bit earlier as we were getting an early start, but it was off season, so who knows if it's different during the season.
Rooms/Hotel are modern , plenty of space , very comfortable , Hotel is very well placed, easy to find I was surprised I had to ask to get the airconditionning switched on !!
good staff, good equipments, well-located : everything was good ! Nothing
Location of the hotel, very close to city center; very good restaurant, excellent wine list, trained, skilled, dedicated personnel. Brand new hotel. Highly recommendable.
The staff was excellent!Especially the reception was very helpful and friendly.The inner decoration of the hotel is nice and relaxing and the spa is a very good asset.The nature around the hotel is beautiful. The main problem we encountered is the difficulty to find the hotel.We arrived at night and there were no signs for "your hotel and spa'' .Actually everybody knows it with its previous name "thermas piedade" and so is written in the signs!!!Another thing is that the first impression of the hotel is not good.Thought inside is rennovated ,the outside of the building needs rennovation too.We wanted to use this hotel as a base to see the central part of portugal but it was proven away from destinations and with no life near it.But if someone wants to relax for a weekend it's an excellent choice.
Friendliness/helpfulness of the staff Rooms were badly in need of updating. Toilets seats were very poor in particular. Corridors very gloomy
Very nice hotel with good breakfast and relaxing pool. We didn't use the spa. The staff was helpful and nice.
The staff was very kind and helped us to solve some problems we had It was really very difficoult to reach the hotel. No signals,impossible roads. The bathroom had a lot of problems: no hot water, water on the floor because of holes in the tubes ...We tryied also to eat in the restaurant ... The manager offered us the dinner to apologise. No comment
The amazing spa (two internal spa pools, rain walk, sauna and more treatment rooms than you can shake a stick at), the wonderful staff and the lovely outside pool. The beds were small and uncomfy, no satellite tv in rooms, no internet.
The feeling of being away in the country but also quite close to the town and the beaches of Nazare a litttle impersonal
The hotel surroundings are very beautiful and the rooms were very comfortable. It would be nice to have a computer with internet access for the guests and we found the heating, although it was good, it was a little dry.
free pool and gym. Recently upgraded, and is at the top end of 3 star hotels no internet access. Very small rooms. Breakfast was basic for standards found in other hotels while in Portugal.
The hotel is very modern and well decorated. The people are really kind. The room is very comfortable but msot importantly : the spas are wonderfull. Not the largest I've seen but everything you need is in it. The provide the bathrobe. The food is really not good. We ahve had a dinner and a breakfast there and it was really not good. The restaurant looks really awesome but what you get in your dish is really not. The sleeping room was a bit tiny also but it was not an issue
Great place in a great location. Good breakfast and nice restaurant for dinner Morning cofee uuuuuuuuf better choose tea
staff very helpful smell from toilet - sump problem
Friendliness, Cleanliness, Location, Surroundings
All very good.
brand new hotel, just beside the Monastery, real deal
good position, nice view, good value, excellent restaurant
very good restaurant in the hotel, very quiet place nothing
good rooms, nice staff, superb position and good food
The staff were particularly helpful.
The breakfast for a 3 stars hotel was very good, egs, bread, fruit, cofee, brownies,
The bedroom smelled musty on arrival, perhaps due to the carpet and little occupation in low season.
quality of hotel no
The location was excellent, the atmosphere was welcoming. The staff were very nice and helpful.
The hotel could not be faulted in any way.
The hotel as good location. The services are quite good and rooms are very nice. It was a very good deal.
good location nothing
Breakfast very good and plentiful No plugs to have a bath
Location. Clean and spacious room (with fruit and water) and bathroom. Breakfast ok Not enough insonorization in room but quiet hotel
good hotel staff
very pleasant staff, friendly and helpful
Preis, Location Noise, not so good Aircondition
clean and a flexible staf nothing special
The attitude of the staff, especially reception trying to help as we were travelling with a two babies and my mum of 75yrs old. The carpet in the room was really dirty. Seemed it had not been hoovered for some time. This was the only bad point.
Our 2 night stay at the hotel was very nice. Satff were very accomodating especially Nicole who directed us to where we wanted to go. Breakfast is very good for the price I paid. With the experience we had, we will definitely stay at this hotel again. It's just the smell of smoke in the lobby. If they can just isolate the smoking area, I think it would benifit everybody.
Excellent value for money. I stayed there for one night and for 30€ per night with breakfast is absolutely perfect. Well located, right on center of city of Fátima, with a 10 minute walk from Sanctuary, in a calm zone of the busy city. The breakfast was ok, all the normal things and with some variety. The room was big with a big bathroom too. Also had TV, air conditioned and a closet with a safe. Also enjoyed the balcony on the room. For 30€ per night, this hotel is an excellent choice for your stay in Fátima.
Location was good A good place for a good nights sleep Menu did not change much
good location, excellent value, new facilities, good breakfast included.
The room was very comfortable, the bathroom was very clean and the water quality excellent, and the breakfast buffet was delicious. This was a great hotel to use as a base for exploring nearby Tomar and Batalha.
most pleasant experience. staff very friendly. no complaints
hotel ambience, friendly staff distance from the bus station as this was the basis for choosing the hotel
Very very good hotel. Great value for the money Absolutely nothing
The comfort No at all
Modern, clean, comfortable hotel with very friendly staff receptionist. Too quiet at night (rather far from restaurants & shops) even though very close too the Sanctuary.
The cleanliness of the hotel is excellent, very quiet, and wonderful food. My husband and I had a great stay, we'll definitely return to stay in this hotel. ;-D \o/ Nothing, everything was great.
Location, warmth of staff, their excellent showers and bathroom facilities No
It's a new and nicely decorated hotel. The rooms are clean, comfortably furnished and well equipped. The staff was friendly and attentive (e.g. we had a problem with the room safe and it was repaired quickly). The meals in the restaurant were served very good, the food was good. The breakfast buffet offered the usual assortment of food and drink in decent quality. Free parking opportunity in the vicinity of the hotel, additionally paid hotel parking. Good location near the sanctuary, also quick access to the highway. The breakfast room lacks atmosphere.
Good room; satisfactory price Empty minibar; no free internet access
Price ok because I´ve just pay 50 euros per night Regular price of 200 euros.....no way!
Conveniently located to the Basilica. Room was clean and hotel staff are excellent.
The location is excellent, right next to the Sanctuary. We had a junior suite which was a really good size and was very comfortable The quality of the food in the restaurant which usually is very good, was not of a very high standard this time round
hotel Fatima is close to the shrine. I could even see it from my hotel window
The staff were extremely friendly and accomodating but the best part is the location providing easy access to the santuary. The restauraunt in the hotel is also quite good.
I really enjoyed the proximity to the fatima shrine. The rooms furnishings were old and worn.
Its standard generally very good and its location in Fatima was great limited menu in restaurant at night
Location, the hotel is right in front of the basilica, close to shops and restaurant.
The hotel is ideally situated as close as possible to our Lady of Fatima, the shrine is across the road and overlooking the grounds of Fatima. Bring used to having tea making facilities in the room this was sadly missed.
1) Location. Situated right in front of the gate to the Shrine of Our lady of Fatima. (2) Comfort and cleanliness of room. Nothing. I like everything in this hotel.
Magnificient location, very friendly stuff, excellent restaurant.
It was very close to the city center. The rooms were very nice and clean
good location, clean and comfortable limited menu in restaurant
The restaurant was just fabiolous.
hard to find when we have never been to Leira with all the oneway streets. aircond broke down and promise to fix but didn't or couldn't. didn't warn us about the mosquitoes since we had to open the windows to let the air in due to the aircond being broken down. my 2 year old was totally swollen from the bites. couple weeks on, he still bear the lumps. it was horrible.
Swimming pool in the 10th floor was nice. Good breakfast. Drinks in the room's refrigerator. Only two small details: although it was advertised that the hotel had free wi-fi, I discovered it was not free. Also, the gym was closed during the weekend (only in August). I was not expecting this.
Good breakfastm take away option from the restaurant, large apartments apartment heated up in afternoon, outside noise due to climate machines
friendly staff, very good location no free wifi
price not a 4* hotel, restaurant is frankly bad, the noise of the gymnasium spreads over the whole hotel
A very roomy apartment Very difficullt to find.
the personel was very very friendly, very nice people. The location was 5 minutes walk to the nearest metro station (along the orange line) and very close to the centre (one station far from Trinidad metro station). Great place for such a price. Our room was at the entrance of the hotel, during the night, it was a bit noisy but because of the same fact, we could have internet connection (wifi) in our room. So it was fair. Breakfast was not that fancy but still good: mainly bread, cheese, ham, fruit and yoghurt with hot and cold beverages.