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We checked in late at night and discovered that the hotel didn't have any information from Booking.com regarding our reservation. But the staff was cooperative and they arrange a room for us at short notice. The room was big and very comfortauble. There was complimentary Wi-Fi and free coffee/drinks available round the clock. The restaurant staff was very friendly and the overall design of the hotel is very fresh and chic though it is a budget hotel. Overall a very pleasant experience. The breakfast menu was very limited and could have included a few more items.
Convenient for my stay in Geneva.
excellent location, just over the border from Geneva. the room was modern and comfortable. staff friendly and helpful. parking is secure and free, just in front of hotel. good breakfast (for France). the bathroom needs to be renovated (the bedroom was but bathroom is from 1970s) and a shower curtain installed to avoid complete mess in bathroom. also the airconditionning was not working. when we informed the reception, they were well aware. it seems this is a persistant problem but if so remove airconditioning from the features list (it was over 30grad when we stayed there so airconditioning would be welcome).
Staff was very kind & friendly. A/C was broken. (All rooms) I could not sleep well.
None The photos placed in the internet are different than actual, the facts are worse.thanks
Closed in Geneva and lac le man
Good no-nonsense hotel with an excellent value for money. Very good if you intend to visit Geneva and you want to avoid the ridiculous downtown prices.
Actually? Nothing !!! The breakfast was very poor and they did not have any other option (any other restaurant where you'd pay for your meals)
Lovely hotel, very simple and clean. Staff is welcoming and the included breakfast is delicious. Tea and coffee are on offer in the reception area. Nothing bad to report.
The hotel staff, especially the one in the breakfast room, the cleaneness of the room and free parking. No shower curtains in the bath room, so it was always wet after we took a shower.
Cleanliness of room, Convenient location, helpful staff.
Friendly helpful staff.great location,free parking breakfast disappointing, cold room
was a decent place to stay, receptionist was very helpful....
the room was spacious and clean staff's courtesy
The rooms were very clean and comfortable. It was a very good value for money especially in Geneva where everythuing is so expensive
The room was great - very comfortable. It was very far from the center of Geneva as it's actually located in France. However, you just have to take a tram into the center which takes about 30 minutes.
Great valy for money... Basic but clean and comfortable rooms The matras was a bit to hard for our liking... The tram 16 and 12 to Geneva City center took a 15 minute walk, which was slightly more than anticipated, but the streetcars are very comfortable, run frequently and until late. Excellen choise for location, as long as you don't expect to be in the Geneva city center....
Location. Breakfast. Terrible bed! All night long shouting and noise. Initially we thought from outside the hotel but it was from guests. Very loud, windows open.
Good price, comfortable room, location suitable to my plans, OK breakfast. When checking out, clerk was occupied by a customer requesting advice for a long time before turning to me to check me out.
not much, really pet policy, they charged me 7 euros saying i should have call them before to find out. why not to put that piece of information in the web page???
Nice room, nice view.
Nice location off the main highway area...we were only staying for one night as we continued our road trip through Europe, but this was perfect for a night of rest. The restaurant was full that evening, as they were hosting an event of some kind...we simply drove to the shopping center about a mile away and ate at a really great Chinese restaurant. The kids loved the pool, open till 11 p.m. Was a nice place to catch your breath before continuing on...
Good food. Service was great especially as we arrived late.
I travelled with husband and elderly mother. When we arrived at the hotel a prostitute was entering the hotel the bed - bruised shins, pillows, lacking atmosphere, poor food, there were flies on the salad bar
Comfortable bed, nice room expensive breakfast, was difficult for us to find
The staff at reception and restaurant was very friendly and accomodating. The bar was not staffed at night.
We always use this hotel during our trip to Alps or for other trips. Great advantage is the location close to highways for our purpose.
We were only there one night It was in need or refurbishment. It could especially benefit from new carpets
The size of the room was good and had a nice picture window looking towards the mountains if you got the upgraded room. The staff was not very helpful, the location was hard to find, there was no coffee in the rooms or minibar/refrigerator, the A/C did not work very good. The bed was not very comfortable and was well worn and the blanket(no sheets) was very heavy for the time of year. I would not classify this as a three star hotel.
The room was clean and the pentry was convenience for self cooking. There was a big gap in the middle of the beds because the double bed actually was a combination of two signle beds.
It's near to the swiss borders & in about 15 minutes you'll be in Geneva
there was small compact kitchen with all useful utensils light was not working in one of the rooms and the bedroom door would not close in other room.
The photos in the site are nothing like the reality. Also the hygiene was awful as there were cocoragies on the sheets.The most outragious of all was that although an amount was reserved to my card as a guarantee they asked to prepay our stay before they deliver us our key.Moreover the location of the hotel was bad as it didn't seem safe and the appearance of the loby, the corridors and the outside of the hotel was really ugly.My room was on the first floor, the windows were broken and somebody could have easily climbed in and rob us.Also the noise of the street kept me awake all night.
good services no
Was easy access to Geneva. The neighborhood was not very nice.
The lady in reception was very friendly and helpful Our room smelt of urine (we can only assume from a dog kept in the room at some stage) - it was quite disgusting. We also had no washing facilities (cloth, detergent) even though there was a sink. I asked at reception but they couldn't find any. If you are providing self-contained rooms, this should be provided as a minimum
Good location, a super market close by, only 300 meters from Swiss border, so you can park your car at the hotel and walk to border and take tram to go to geneva, which takes only 10 min. secure car parking is expensive at 9 euro a day.
Convenient location, Excelent breakfast
The location and the the rooms that looks like single bungalows The breakfast is too expensive
The desk man was very kind and the hotel environment was comfortable. It could be nice if there were refrigerator.
Nothing. I didn't like anything except for the breakfast that was given to me complimentary for the inconvenience they caused me upon arrival. the location is industrial, in front of factories with nothing that you can walk to. room felt as if it was a mobile home.
Very helpful staff. Rates were extremely reasonable.My stay at this location was excellent. I found the staff helpful and the breakfast was wonderful. This was a very positive experience. We happened to drive in from a location which made it easy to find the hotel. Adfter we went into town we almost didn't make it back. I suggest a very detailed map for guests posted on the internet. It could have been a big problem if we came from Geneva.
the very nice and competent personnel perhaps a list of places to eat, especially on Sunday evenings when the restaurant next door is closed
The guy at the reception really worked hard to make me feel welcome. Good access to Geneva and nearby highway grid. Room equipped with a kettle, like all other Kyriads. Shopping center within a 5 minute drive. Perfect if you travel by car. Big parking, but it gets crowded in the evening due to nearby restaurants. Not the best location if you're without a car. Toilet/shower pod looks and feels cheap like in a motorhome, spoiling an otherwise great facility.
It provides great accommodation for people traveling by car, it is safe, clean, close to Geneva and the staff are very friendly and helpful. Breakfast is good.
Courtesy of staff and clean room The comfort is really basic. won't recommend for a long stay
friendliness fairness and cleaness was a bit far from Geneva
Very nice and helpful staff (or the owner?) who gave us a city map of Geneva and show us the way to the down town of the city (which was only 15 minutes' drive), extremely clean and spaciously room and bathroom, good and free parking
comfort, good parking, good internet, all information about hotel in rooms available
Larger rooms compared to most hotels in Geneva. Staff were very nice and helpful. A lamp or other lighting is need on desks in hotel rooms.
Nice concierge, hotel parking place free of charge No air condition
The hotel was much easier to access then expected, even if it is located a bit outside of Geneva city, in a nice rural area. People working for the hotel were of a great help and very welcoming. We were nicely impressed by the cleanliness of the hotel. That was a pleasure to stay there.
It is a nice and clean hotel about 15 minutes by car to Geneva city center, It is a nice budget option and has free parking. The staff is very friendly. There is a computer in the lobby with free internet access. They do not allow you to bring anything to eat and drink in your room appart from these you buy from them
Location for where I wanted. Sixe of rooms is better than average and the staff more helpful, definately a hotel i would recommend
Very Friendly personal in Reception. Easy-free parking. restaurants around. Easy access from highways. public transport for Geneve not easy to use and after 22.00 hours from Geneve only by taxi! Annemasse town is for eat & sleep. all action is in Geneve!
The restaurant was excellent, the hotel was very warm The room was a little jaded and would be improved by repainting
location was slightly moe industrial than anticipated
Room was simple, yet clean and quiet. Breakfast was pretty good and personnel were polite and helpful. The location is pretty close to Geneva, so if you are a tourist on a budget, it is a good option for spending the night. Lots of (free) parking also around the hotel. Overall, good value for the money.
Adequate parking for automobiles. Close to two supermarkets. Cafe on site. Almost impossible to find, even with driving directions. Poor ventilation and no air conditioning.
Nice hotel staff
The Hotel very close by car to Geneva. Satisfied breakfest The room was very small (I mean really small!) If you want to eat in the evening or dinner in hotel restoran don't expect something good - the staff is not very friendly and don't understand english
Room was simple but functionally furnished. Value for money was very good (hotels in France are much cheaper than in Geneva). Internet access was fast and free of charge. Staff was friendly. There's a huge supermarket in walking distance. Cleanliness of the room could be better! Three of four lamps in the room were not working. Hotel is situated on a rather highly frequented road (industry area).
very nice hotel, but located very far from center of Geneve, and vas very difficult to find it
The TV in the hotel room is above the tea making facilities which caused me to bang my head on the corner of the TV metal bracket, I suggest the tea making facilities are moved away from underneath the TV
Staff very friendly and helped me finding train times even when the reception was very busy.
The location was superb and excellent for family visiting Geneva and want to see the most of Geneva city and country side. Beautiful view. The drive is awsome and the children loved to walk around the lake and landscape. It was a wonderful stay. Personnel dont speak much english but you can sort that out. The rooms are quite small so if you plan to stay, make sure you have enough space for everyone.
Staff were excellent, breakfast choice, room design, location next to medieval village and relaxtion feel especially poolside Perhaps a bit on the expenisive side
Hotel was well laid out; Room was not huge, but nicely decorated, with pleasant bathroom; Proximity to Yvoire was good, far enough out not to be in tourist bustle, close enough for walk-in. Evening meal was relaxed experience, menu was good, food lived up to expectations. Breakfast was not extensive but was fine. Car parking good. No
Very nice hotel I would stay there again!
Nice rooms. Good value for money. Very friendly and helpful staff.
just spent the night there staff attitude
quite It's very normal hotel,and far from downtone
prices too high, but it is very close to Geneva where the prices are also very high
Quiet serene area. Nice Pool. Comfortable rooms
Location, just near Geneve (French prices, much lower than Swiss ones), very good breakfast (English real breakfast), private parking with no extra taxes.
No nearby public transport
Very friendly and helpful staff (speaking English also). Close to motorway (i did not hear any noise from there), so easy to reach and not far from Geneva the hotel needs modernization
Not close to anything
The hotel was clean and the staff was very friendly and helpful. The location is not the the best if you don't have a car and the area taxi drivers don't accept credit cards, making it difficult to get around if you don't have a lot of cash on hand. My business was in Geneva, but those hotels were booked at the beginning of the week. This hotel did not allow me to cancel and switch to a hotel that was more convenient location.
Very comfortable hotel and helpful personal. Very high costs of hotel rooms. The hotel is in France and every time for my confress participation in Geneve I had to make a taxi reservation, needed to pay for taxi 50-75 Euro, had to cross the border to Switzerland. No other way to get the city by public transport.
it is a good hotel in general, close to Geneve, restaurant is good, rooms are cleaned every day, it is not 5 starts but very good to my standards It does says that breakfast is 7 EUR when it is in fact 8
Friendly, homely and fantastic food. Couldn't recommend because of the great difficulty and expense of getting there from Geneva.Getting to Geneva was fine with a very friendly and helpful local taxi driver. If I had my own car I wouldn't hesitate in reommending this hotel.
Ease of access from motorway
When it is nice outside you can go and drink tea or coffee (there's a free teapot in each room) on the bench in the yard. And the river is so close The location is incovenient in terms of tranportation. We came on Sunday - there were no buses to the centre of Annemasse or to Geneve, taxi is hard to order, train goes to Geneve which is 8 km away not even every hour. It is better during the week but still quite complicated. So if you are not travelling by car I would not go there.
The bedroom is very clean. I like the staff in the restaurant. They are very nice and friendly. The food is also good for us.
staff were all helpful and friendly and food was very reasonable Site was difficult to access and crowded by proximity of Macdonalds and Shopping centre
it's a beautiful hotel, aside by the river, big clean and comfortable room, the shopping building just near by the hotel, and the express way also very close, many people choose the hotel's dinner or the Mac Donald cross the road. no
the facilities, the price, the room was pretty clean the bed it was a little too soft, and with a big hole in it
The staff were friendly and helpful. The food was good, the adults beds were very comfortable and the shower was excellent. Good location for the shopping centre and the motorway to Chamonix. Each room was accessed from outside, not an internal corridor- not so convenient for a family with kids in one room and adults in another. My daughter found the 3rd extra bed uncomfortable. The room was rather small for 3 people but would have been fine for 2. Hotel not well signposted and access roads quite complicated (study the map carefully!)
The rate was very reasonable The room was not big enough for three adults.
Probably the nicest and best equipped of the many residences I have stayed at in France. Beds were comfortable and the space was nice. An easy 10 minute drive to downtown Geneva, and also easy access to all sites around Lake Geneva. Access to the health club next door is nice, but the pool is not the most kid-friendly, at least during the day. Check times for swimming before going.
The front desk staff is wonderful. They were very helpful and pleasant. They provided excellent advice about tourism and dinner recommendations. Parking very convenient. Location excellent for access to Geneva by car. Overall, the suite met our needs very well for two nights. Note that the health club has some restricted hours for pool access. One shower did not have a shower curtain. Sofa bed was uncomfortable. Still, the staff was so helpful, we would stay in this hotel again.
complete appartments just outside geneva.
The hotel advertises an indoor pool wich is not on site !. You need to drive to the next door fitness centre where you need to bring your own padlock or pay for it.The hotel is a block of flats .Although it as new, there is no effort to make it relaxing and friendly.
The room is big, clean, and comfortable. Service is friendly. Fitness club with all the facilities is 2-minute walk away and free of charge (except tennis court). The price is so reasonable. Anytime again!
Big comfortable room Strange finish in the rooms. Partially very good, partially looks like not been finished.
Remote location Lobby closes at 9:30. No access to food and beverages and snacks.
Excellent facilities, clean, roomy accommodation, helpful staff I have no critical comments to make
We especially appreciated the kindness and flexibility of the staff. The space offered in the appartment. The access to the sport club and the fact that our dog was welcom!
Nice good value for money None
Very impressed with the service we received a phone call whilst en route asking if we would like a table for dinner and expected arrival time. Pleased that we did, dinner was excellent!
Excellent bedrooms - Very well furnished with a lovely modern bathroom and jacuzzi bath. The staff were very helpful and the food delicious.
Friendliness of staff. Modernity of facilities. Price discount: 5 years old kid could get a 3rd bed in the large room without extra fee Although they built an incredible kitchen, where an impressive staff is permanently at work, the result on the plate is not quite perfect yet, though I'm sure this is subject to evolution. I ordered saint-peter fish and payed a supplement of nearly 20 EUR for a dish that had been cooked to death.
Excellent service. We had a lovely welcome from the gentleman at reception. The food was outstanding and the staff charming. The rooms were extremely comfortable and beautifully decorated. We had a wonderful stay. We were in the middle of a house move so it was particularly important to have a good stay. I've already recommended the hotel to several of my friends and colleagues. nothing.
Excellent quality, small hotel in a small village/town close to Geneva, on French soil - and therefore not swiss-expensive. They upgraded us free of cost to the suite in the top floor: really spacious, luxuriously renovated, with a large balcony/terrace with views to the garden and the river flowing next to the property - a paradise surprise! Breakfast was served in a very small but nice area, and the quality was really top - think of the best of home-made breakfast. Overall, excellent. I know the building doesn't allow for this, but a lift to the upper floor would be really helpful - not that it was a problem though.
Central location. Cheaper than Geneva 30 mins away. Bad internet.
The beds, the dimensions of the bedrooms and the bathrooms are excellent. Also a very good restaurant. During the night I wasn't able to open a window for some fresh air, only the balcony door.
Very nice design in the all hotel, gourmet restaurant, very comfortable rooms with a pleasant garden view. Quite easy to find and not very far from the highway.
Beautiful location and very comfortable rooms. Dinner menu was limited and after two nights there were no options left that suited our very English taste.
The hotel was very clean and comfortable. The hotel staff were friendly and helpful. It is located in the centre of Annemasse with many good shops and a local Friday market nearby. Nothing applicable.
Clean,friendly staff. No tea/coffee making facilities in room,no English speaking staff or T.V. channels.
You get what you paid for. Not going back to this place
everythink is good ,it could be nice that hotel peovide more informations about public transport ,because he work until 21pm
Secured parking, clean room, cheap price Poor reception interior decoration, inadequate illumination
Very good Wi-fi coverage in room at only 3 euro/day Reception not speaking english very well
It was extremely clean. No fridge in the room, or kettle.
Good accomodation. Based at the bus stop. As the intent of the stay was to visit Geneva, we did find the transport to and from was approximately 45 - 60 minutes, and bus routes were not easy to understand.
comfortable bed, easy reach to the market, suitable for cheap accomodation when visiting Geneva for meeting but only if rent car, there is a nice restaurant just outside the hotel staff didn't know or didn't want to speak english but anyway this is France!.. a small refrigerator in the room would do...
The hotel was ideally located close to shops, bars and good restaurants in Annemasse and there is a regular bus service just around the corner from the hotel which we took to the Swiss frontier where we boarded a tram to Geneva centre - so much more relaxing than taking the car and paying an exhorbitant parking fee in Geneva! All the hotel staff were extremely pleasant and helpful.
The location, the cleanliness of the room and with good pricing. No
Decent beds and friendly staff. Room was not completely clean: sticky stains on the table (just a detail, the rest of the room was fine).
The closeness to Geneva. The very helpful lady at the reservation ! The fair price. This sort of hotel is not really my type of hotels I prefer, (cody typing self check-in at a machine at night...., tiny plastic bathrooms ) but for a 2 nights stay it was ok.
Saw the european cup 2008
Staff speaks English perfectly. We had no problems with booking or comunication.
It's a very simple hotel' however it gives nice budget option near Geneva if You have a car. Tiny shower and toilet, water not so hot in the evening, the cleanliness should be improved.
Everithing was OK... exept check-in automat: it didn't accepted our cards (VISA, Mastercard) - the cards were OK - it was a bad moment. I hope the hotel staff will repair this automat.
Free and fast WiFi! Parking available for free. Decent restaurant in walking distance. Rather limited choice for breakfast. Well, unfortunately one hears pretty well what other guests are practicing.