New Dungeon Ghyll Hotel

Best Location

Pros: Best part is the location and the property as such

Cons: Staff could make it better by being more attentive

Pros: Very friendly and efficient staff. Staying alone was made very easy with good tables for meals - which often isn't the case in other hotels.

Cons: I found the bed a little uncomfortable - perhaps needing a new mattress.

Pros: Beautiful location.

Cons: When I completed my booking I was asked what time I would arrive. I stated 1.00pm and this was confirmed on the booking form. When I arrived at 1.00 pm I was told that I could not check in until 2....

Pros: Very comfortble room and bed and plenty of room

Cons: The fact I could have saved £60 if I had booked direct!

Pros: Location

Cons: Bar food not great. Breakfast lovely so wished we had booked for dinner in restaurant not bar.

Pros: Staff excellent. Hotel excellent. Beautiful location. Great for couples.

Cons: Staff really friendly and welcoming but did not think it was necessary to call me sir all the time. Change from formal to informal during visit/conversation would have been good.