Basics
Accessibility and suitability
Dining
Services and conveniences
General
Media and entertainment
Bathroom
Laundry
Bedroom
Workspace
Parking and transportation
Outdoor
Things to do
Health and safety
Family friendly
Fitness
Pool
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique amenities?
The hotel offers an indoor pool, a fitness center, and a snack bar, providing guests with a range of options for relaxation and refreshment during their stay.
Is parking available at the hotel?
Yes, the hotel offers parking for guests, ensuring convenient and secure parking during their visit.
What can guests expect from the hotel's dining options?
The hotel features a restaurant and a bar/lounge, providing guests with on-site dining and beverage options. Additionally, a snack bar is available for quick bites.
When is the best time to visit the hotel?
The high season at the hotel is in May, offering guests the opportunity to experience the hotel's great location and excellent staff during a popular time of the year.
How is the cleanliness and customer service at the hotel?
Guests can expect clean and comfortable rooms, as well as friendly and accommodating staff, ensuring a pleasant and enjoyable stay at the hotel.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Request a Room Away from Construction
Some guests reported that the hotel was under construction, leading to warm temperatures in common areas and noise disturbances. Consider requesting a room away from any ongoing construction to ensure a more comfortable stay.
Verify Amenities Availability
Before booking, verify the availability of amenities such as the pool and gym, as some guests were disappointed to find these facilities closed during their stay.
Opt for a Room with Good Lighting
Several guests mentioned that the rooms had insufficient lighting. If good lighting is important to you, consider requesting a room with additional or brighter lighting.
Check Breakfast Inclusions
If breakfast is important to you, double-check the details of your booking to ensure that breakfast is included, as some guests experienced issues with breakfast vouchers and limited menu options.
Inquire About Room Cleanliness
Some guests encountered cleanliness issues, such as unclean rooms and bathroom drainage problems. It may be beneficial to inquire about the hotel's cleaning protocols and request a thorough room inspection upon check-in.
Consider Noise Levels
Several guests reported issues with noise from neighboring rooms and thin walls. If noise sensitivity is a concern, consider requesting a quieter room location.
Confirm Temperature Control
Some guests experienced issues with temperature control in their rooms, leading to discomfort. It may be helpful to confirm the functionality of the HVAC system and ensure that the room temperature can be adjusted to your preference.
Verify Special Requests
If you have specific room preferences, such as a walk-in shower or specific bed types, it's advisable to verify these requests upon booking to avoid any discrepancies upon arrival.
Check for Staff Availability
Some guests encountered delays during check-in due to understaffing. It may be beneficial to inquire about staff availability during peak arrival times to ensure a smooth check-in process.
Plan for Nearby Attractions
The hotel is conveniently located near Iowa State University and various attractions. Plan your visit to explore nearby points of interest, such as Morrill Hall, Reiman Gardens, and Jack Trice Stadium.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | September |
|---|---|
High season | May |
Average price (weeknight) | $167 |
Average price (weekend night) | $207 |
Value for money | 7.5 |
|---|---|
Distance to city center | 3.5 mi |
Nearest Airport | Des Moines |
Distance to airport | 32.8 mi |