Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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9.6 "Food is to die for."
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9.4 "Excellent breakfast."
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9.2 "Very comfortable."9.6 "96% said the
beds were comfortable ." 8.0 "80% thought it waspleasantly quiet ." -
9.0 "Awesome vibe."9.1 "91% thought, the
hotel was modern ." 8.6 "86%enjoyed the friendly atmosphere ." -
9.0 "World class service."9.7 "97% found the
staff to be very friendly ." 8.9 "89% said thereception staff was great ."
Overall Rating
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9.5 "Excellent breakfast."
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8.0 "Rooms are great."
Overall Rating
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9.3 "Excellent breakfast."
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9.2 "Very comfortable."9.3 "93% said the
beds were comfortable ." -
9.1 "World class service."9.7 "97% found the
staff to be very friendly ." -
9.1 "Perfectly clean."
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7.8 "Nice rooms."9.3 "93% said the
beds were comfortable ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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7.0review from
The hotel did not get our reservations connected and we got billed for one night and we had prepaid. Now we are waiting for a credit.
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8.0review from
It was quiet during the night, friendly people, breakfast was terrible. Breakfast, make real food please
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8.0review from
Elevator didn't work.Seemed short staffed.
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10.0review from
It was very clean and comfortable. Staff was very friendly! Nothing
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10.0review from
Very nice rooms! Bed super comfy!! I have no complaints!
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9.0review from
Cleanliness , the front staff were very helpful and accommodating. The breakfast staff was very nice the rooms were very clean, the bed was fantastic to sleep on. None really
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2.0review from
How close it was to ISU. The pool was suppose to be open and they closed it for 'renovations' but it's only for the first two week before ISU starts. The room had problems like the toilet was like a sonic boom every time you flushed it. The bathroom door wouldn't shut and stuck.
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8.0review from
This guest did not leave comments about this hotel.
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4.0review from
Friendly staff. The room smelled like smoke. Some rooms had been recently remodeled, but we received an older room. Lobby area was also dated.
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9.0review from
Friendly staff!! the gym could use some equipment.
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8.0review from
This guest did not leave comments about this hotel.
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8.0review from
This guest did not leave comments about this hotel.
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9.0review from
This guest did not leave comments about this hotel.
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7.0review from
I have stayed with this hotel chain several times before. Quite nice. Room was too warm and pillows too large.. needed a smaller option. They must have been new.
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7.0review from
Staff wss veey friendly and efficient. Room's furniture was wornn. The small coffee maker was in the bathroom with a very small basket of condiments perched on top. Kept falling everywhere. And there ws s this strange paper towel holder on the wall. Breakfast was nargibal. Powdered eggs
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7.0review from
The staff was very nice and very friendly, including the housekeeping staff. We were greeted each time we passed the front desk and asked if there was anything we needed. The bed pillows were high quality and comfortable. Very nice breakfast. The room was much smaller than it looked in the online photos and needs a lot of updating. There were signs of wear especially in the bathroom.
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5.0review from
Not representative of most hotels of this brand. Dated.should have been priced lower and rated a 2 not 2 1/2
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5.0review from
The room and breakfast were great. We had a billing issue and the manager did not call us back. It took 2 days and still never even attempted to help us. Made the whole stay go from an 8 to a 5.
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7.0review from
breakfast fitness center was not taken care of. Machines worked moderately well.
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2.0review from
Good hotel for the price. Walls were paper thin and only slept 3-4 hours because of other loud guests. The AC unit didn't stay on so all the noise kept me up.
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7.0review from
Convenient to activity pool picture made it look very big but indeed it was not. and the website listed a hot tub which there was not.
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3.0review from
Location and they had a very nice continental breakfast. I did not know there were smoking rooms and we were put in one.I have extreme allergies and requested another room-they could not due to sell out-but did the following day-I was ABSOLUTELY miserable from sleeping in a smoking room.
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4.0review from
location; free hi-fi in the room; room was changed from smoking to no-smoking upon arrival (priceline does not allow for pre-selection and tends to rent smoking rooms first). Lack of gluten-free alternative for the 'free'breakfast which ended up not being free for me since I had to purchase items. Maid did not come in at all for the 2-day stay. Price was too high for quality/star rating.
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5.0review from
The bed was very comfortable Breakfast was bland. The hotel seemed rather worn. Smelled smoke in hallway.
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10.0review from
Nice location and friendly staff. Clean room and parking is simple.
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8.0review from
We stayed here for College Parent's weekend. The hotel was clean, nice, comfortable and the staff was very pleasant. The free breakfast in the mornings was above average and very tastey. I would definitely stay here again!
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6.0review from
The stay was o.k. Rooms were clean, but the bathroom door wasn't completely painted causing the door hard to close and once you got it closed, would get stuck. The pool wasn't heated and the water was freezing cold. When I brought this issue to the attention of the desk employee, they said they didn't deal with the pool. For the rate I paid, I was very disappointed!
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8.0review from
We were blessed to be able to come to Iowa to spend the holiday with our family. The staff was very gracious to us at all times. Tasty breakfast each day started us off right. Coffee availabe was an added plus, along with the cookies. Nice decorations as well. This was our second time at this hotel and we would surely return there again when we return to Ames.
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8.0review from
Very friendly staff with fairly clean rooms. I've stayed here in the past and the service is consistant. I would stay here again when visiting the area. The complimentary cookies and bottled water are a nice touch.
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8.0review from
It was quiet during the night, friendly people, breakfast was terrible. Breakfast, make real food please
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8.0review from
Elevator didn't work.Seemed short staffed.
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10.0review from
It was very clean and comfortable. Staff was very friendly! Nothing
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10.0review from
Very nice rooms! Bed super comfy!! I have no complaints!
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9.0review from
Cleanliness , the front staff were very helpful and accommodating. The breakfast staff was very nice the rooms were very clean, the bed was fantastic to sleep on. None really
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8.0review from
This guest did not leave comments about this hotel.
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9.0review from
Friendly staff!! the gym could use some equipment.
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8.0review from
This guest did not leave comments about this hotel.
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8.0review from
This guest did not leave comments about this hotel.
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9.0review from
This guest did not leave comments about this hotel.
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10.0review from
Nice location and friendly staff. Clean room and parking is simple.
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8.0review from
We stayed here for College Parent's weekend. The hotel was clean, nice, comfortable and the staff was very pleasant. The free breakfast in the mornings was above average and very tastey. I would definitely stay here again!
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8.0review from
We were blessed to be able to come to Iowa to spend the holiday with our family. The staff was very gracious to us at all times. Tasty breakfast each day started us off right. Coffee availabe was an added plus, along with the cookies. Nice decorations as well. This was our second time at this hotel and we would surely return there again when we return to Ames.
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8.0review from
Very friendly staff with fairly clean rooms. I've stayed here in the past and the service is consistant. I would stay here again when visiting the area. The complimentary cookies and bottled water are a nice touch.
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7.0review from
The hotel did not get our reservations connected and we got billed for one night and we had prepaid. Now we are waiting for a credit.
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7.0review from
I have stayed with this hotel chain several times before. Quite nice. Room was too warm and pillows too large.. needed a smaller option. They must have been new.
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7.0review from
Staff wss veey friendly and efficient. Room's furniture was wornn. The small coffee maker was in the bathroom with a very small basket of condiments perched on top. Kept falling everywhere. And there ws s this strange paper towel holder on the wall. Breakfast was nargibal. Powdered eggs
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7.0review from
The staff was very nice and very friendly, including the housekeeping staff. We were greeted each time we passed the front desk and asked if there was anything we needed. The bed pillows were high quality and comfortable. Very nice breakfast. The room was much smaller than it looked in the online photos and needs a lot of updating. There were signs of wear especially in the bathroom.
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7.0review from
breakfast fitness center was not taken care of. Machines worked moderately well.
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7.0review from
Convenient to activity pool picture made it look very big but indeed it was not. and the website listed a hot tub which there was not.
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2.0review from
How close it was to ISU. The pool was suppose to be open and they closed it for 'renovations' but it's only for the first two week before ISU starts. The room had problems like the toilet was like a sonic boom every time you flushed it. The bathroom door wouldn't shut and stuck.
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4.0review from
Friendly staff. The room smelled like smoke. Some rooms had been recently remodeled, but we received an older room. Lobby area was also dated.
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5.0review from
Not representative of most hotels of this brand. Dated.should have been priced lower and rated a 2 not 2 1/2
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5.0review from
The room and breakfast were great. We had a billing issue and the manager did not call us back. It took 2 days and still never even attempted to help us. Made the whole stay go from an 8 to a 5.
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2.0review from
Good hotel for the price. Walls were paper thin and only slept 3-4 hours because of other loud guests. The AC unit didn't stay on so all the noise kept me up.
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3.0review from
Location and they had a very nice continental breakfast. I did not know there were smoking rooms and we were put in one.I have extreme allergies and requested another room-they could not due to sell out-but did the following day-I was ABSOLUTELY miserable from sleeping in a smoking room.
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4.0review from
location; free hi-fi in the room; room was changed from smoking to no-smoking upon arrival (priceline does not allow for pre-selection and tends to rent smoking rooms first). Lack of gluten-free alternative for the 'free'breakfast which ended up not being free for me since I had to purchase items. Maid did not come in at all for the 2-day stay. Price was too high for quality/star rating.
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5.0review from
The bed was very comfortable Breakfast was bland. The hotel seemed rather worn. Smelled smoke in hallway.
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6.0review from
The stay was o.k. Rooms were clean, but the bathroom door wasn't completely painted causing the door hard to close and once you got it closed, would get stuck. The pool wasn't heated and the water was freezing cold. When I brought this issue to the attention of the desk employee, they said they didn't deal with the pool. For the rate I paid, I was very disappointed!
