Quality Inn & Suites Starlite Village Conference Center

Pros: The fitness room was very nice.

Cons: The staff was poor. The front desk at check in had computer problems. At check out there was incorrect charges that took awhile to get corrected. At breakfast time the staff would not refill the orange juice machine.

Cons: 1. Single women traveler 2. Room assigned occupied. 3. Second room, 1st floor with unlocked window. 4. Blood droplets in front of sink( I'm a nurse, I know what blood droplets look like) 5. Gentleman at desk said he'd pass it on...did not 6. No follow up

Pros: The recliner in the room.

Cons: Very outdated, not very clean. and the bathroom was very old.

Cons: We discovered mold beginning to grow on a couple of the bagels set out for breakfast, however their staff immediately replaced with fresh upon our request. Bedspreads and recliner chair quite outdated.

Cons: Would not accommodate a couple wanting a king room. Never had this problem before. Paid for another hotel room at a different location,and with as much as we stay in Ames, this hotel is OFF of our list. Horrible customer service.

Pros: Friendly staff

Cons: Very dated. Not the quality is expect from a 2.5 star hotel