Pros (+) Staff were extremely friendly
Cons (-) Furniture is getting dated. Mattress was starting to sag.
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Amenities at The Kensington Hotel
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
Reviews of The Kensington Hotel
8.5
Very good
965 verified ratings
Wonderful
516
Very good
181
Good
94
Okay
47
Fair
51
Mediocre
21
Poor
55
Summary of reviews
Guests say
Guests consistently highlight the hotel's convenient location and commend the friendly, accommodating staff. While some reviews mention clean rooms and enjoyable amenities, others point out maintenance issues, outdated facilities, and inconsistent cleanliness. The pool and sauna receive mixed feedback, with some finding them pleasant and others reporting problems. Breakfast and food options are generally appreciated, though the lack of complimentary breakfast is noted. Overall, the hotel is valued for its service and location, but there are concerns about upkeep and some amenities.AI-Generated from customer reviews
Reviews(4)
Q&A(5)
Tips(10)
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8.5 out of 10
787 reviews
8.8 out of 10
46 reviews
9.2 out of 10
18 reviews
7.6 out of 10
4 reviews
All reviews
Pros (+) Pool was great. Nice all around
Cons (-) Relish the restaurant was great.
Cons (-) Hornets in window sill, bug in salad, door left open by cleaning service and after a week of staying there and all the nonsense listed above allow a late check out by one hour. After discussing with m...
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Pros (+) Executive Section with complimentary appetizers and morning pastries.
Cons (-) We arrived on a Thursday and stayed 3 nights. The second night, Friday, we were awaken by a fire alarm at 2:45am. We dressed and headed out into the hall where we met other guests returning from the l...
Read more
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What dining options are available at The Kensington Hotel?
The Kensington Hotel offers a full range of dining options to suit any kind of palette or dining preferences. Guests can enjoy American classics and authentic Ann Arbor dishes made with fresh, seasonal ingredients at Rel·ish, the on-site restaurant. Additionally, for those who prefer to dine in the privacy of their room, The Kensington Hotel offers room service seven days a week. There is also a Union bar open 24/7 in the lobby for fresh-baked goods, light appetizers, snacks, and more.
What are the amenities provided in the guest rooms at The Kensington Hotel?
Each guest room at The Kensington Hotel includes a marble bath, quality bath products, deluxe furnishings, plush bedding, and complimentary Wi-Fi, as well as many other upscale amenities. The hotel also offers a selection of pet-friendly rooms for guests traveling with their furry companions.
What can guests expect from the pool and hot tub facilities at The Kensington Hotel?
The pool and hot tub facilities at The Kensington Hotel are highly praised by guests, with some describing them as the best in the state. However, some guests have mentioned issues with the sauna not working and the heating fan being very loud.
Is parking available at The Kensington Hotel?
Yes, The Kensington Hotel offers free parking for guests, providing convenience and peace of mind for those traveling by car.
When is the best time to visit The Kensington Hotel?
The high season at The Kensington Hotel is in May, while the low season is in October. Visitors looking to avoid crowds may consider planning their stay during the low season for a more relaxed experience.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room Close to the Exit
Guests with pets found it convenient to have a room close to the door for easy access when taking their pets out.
Check Restaurant Hours
If dining at the hotel, it's advisable to check the restaurant's operating hours, especially on Mondays, to avoid disappointment.
Clarify Pet Fees
Guests traveling with pets should confirm the pet fees beforehand to avoid any unexpected charges.
Enjoy the Pool
The hotel's pool is highly praised by guests, making it a must-visit during your stay.
Request for Room Preferences
Guests appreciated the hotel's accommodation of room preferences, such as high floors and specific locations, by the staff.
Be Mindful of Noise
Some guests mentioned that soundproofing in the rooms could be improved, so light sleepers may want to consider this when booking.
Consider Room Amenities
Guests highlighted the absence of certain amenities like drinking water in the rooms, so it's advisable to plan accordingly.
Check for Firm Pillow Options
If you prefer firmer pillows, it's recommended to inquire about pillow options at the hotel.
Verify Sauna Functionality
If planning to use the sauna, it's advisable to check its operational status to avoid any inconvenience.
Confirm Breakfast Inclusions
Guests were disappointed by the lack of complimentary breakfast, so it's good to clarify breakfast inclusions before booking.
Location
3500 South State Street, Ann Arbor, MI 48108
What's nearby
- Cobblestone Farm1.6 mi
- Crisler Arena1.8 mi
- Michigan Stadium1.9 mi
- University of Michigan Museum of Art2.5 mi
- University of Michigan2.6 mi
- Kelsey Museum of Archaeology at the University of Michigan2.6 mi
- University of Michigan Museum of Natural History2.7 mi
- Hill Auditorium2.7 mi
- Michigan Theater2.8 mi
- The Ark2.8 mi
- Blind Pig2.9 mi
- Unitarian Universalist Church2.9 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about The Kensington Hotel
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
September | November | $156 | $55 |
Cheapest month to stay with an average 90% drop in price. | Most expensive month to stay with an average 202% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
The Kensington Hotel
Which month has the cheapest rates at The Kensington Hotel?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at The Kensington Hotel is March, with an average nightly rate of $129. The most expensive month is July at $332 per night.
What is the cheapest day to book The Kensington Hotel?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book The Kensington Hotel is Saturday, with an average nightly rate of $11. The most expensive day is Friday at $215 per night.
How far in advance should you book The Kensington Hotel?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at The Kensington Hotel, book around 10 weeks in advance. This could save you approximately 77% compared to booking last minute.
KAYAK's top tips for your stay at The Kensington Hotel
FAQs when booking at The Kensington Hotel
Nearby hotels and places to stay
Closest
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See most recommended stays in Ann ArborGood to know
Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|
2.7 mi | Ann Arbor | 1.1 mi |