Ann Arbor Car Rentals

Pick-up
Noon
Drop-off
Noon
Compare vs. KAYAK all | none

Ann Arbor car rental reviews and directory

Alamo
Car rental reviews:
Good (6.9, 4 reviews)
Car rental locations in Ann Arbor:
1 location
Alamo
Locations in Ann Arbor
801 Airport Dr
+1 734 769 8437
  • 7.0
  • 7.0
  • 7.5
  • 6.5
  • 6.5
Recent reviews
2.0 Poor
Nov 29 2015
Refused to honor the Kayak booking
Cons: They outright refused to honor the Kayak booking when I arrived in Ann Arbor. They said they were busy and management had instructed them not to honor online booking requests because of the demand even though I had a confirmed reservation. Honestly, I don't even think they check the Kayak bookings and just use it as a funnel to get people in the store without accounting for the actual online reservations in advance. Horrible experience and downright deceitful. I had to take a Greyhound bus from Ann Arbor home to see my family.
7.2 Good
Dec 2 2015
Be ready to pay more
Pros: Parking lot is close to the rental office
Cons: I tried to reserve a full size car. The car was not ready (48 hours are not enough) instead they offered a smaller car for the same price. Then they offered a SUV for extra money. As I had no time to select another rental agency I had to accept the offer. As the result, I paid more for the car I did not reserve.
8.4 Excellent
May 1 2016
Better than renting from U-Haul
Pros: I rented a pick up to haul a few things. It cost the same to rent a truck for a day from Alamo as it would have cost me to rent a truck from U-Haul for four hours. The truck itself was gorgeous and brand new.
Cons: The person behind the counter was pleasant, but there was only one person manning the counter for three rental agencies. It took over a half hour to check out.
10.0 Excellent
Jul 9 2016
Pros: Price. Great customer service
Hertz
Car rental reviews:
Excellent (8.4, 3 reviews)
Car rental locations in Ann Arbor:
3 locations
Hertz
Locations in Ann Arbor
3200 Boardwalk
3500 Jackson Road
4663 Washtenaw Ave
  • 8.0
  • 8.7
  • 9.3
  • 7.3
  • 8.7
Recent reviews
10.0 Excellent
Apr 5 2016
Fabulous value
Pros: Friendly staff and great service
10.0 Excellent
Apr 29 2016
Good customer serivce
Pros: sales agent was very good.
5.2 Okay
Aug 14 2016
Horrible service in this Ypsilanti Hertz office
Pros: Car was only 16K miles, Hyundai Sonata 2016 . This is good.
Cons: Absolutely horrible Pikcup-Dropoff experience. Hertz associate we met can not focus on client and make her work fast and effective way. She asks a lot of stupid questions which have no relations to car rental process, she left her desk at least 4 times to talk with someone in another room, as the result a routine procedure of a car pick up takes up to 25 (!!!) minutes. The same situation was with a car drop off. I know this Hertz location several years - my advise to avoid to use it. By the way, pay a very special attention to the return day date. If it is Sunday - they will cheat you adding the Sunday as a hole rental day< actually they will steal your money. I've never met this practice in any other Hertz location
Enterprise
enterprise
Car rental reviews:
Good (6.6, 2 reviews)
Car rental locations in Ann Arbor:
4 locations
Enterprise
Locations in Ann Arbor
3880 Jackson Rd Ste A
+1 734 930 4900
438 W Huron St
+1 734 327 2600
4555 Washtenaw
+1 734 971 1221
801 Airport Dr
+1 734 769 1144
  • 6.0
  • 8.0
  • 8.0
  • 6.0
  • 5.0
Recent reviews
8.0 Good
Aug 26 2016
One Way Car Rental
Pros: Great people, good car for a road trip. Sorry that one way cars are so expensive, but I understand why!
Cons: Some surprise costs when I had an equipment problem, but a good compromise was made (I did not take their insurance but used my own). Their management was helpful and kind and shared expenses with me.
5.2 Okay
Apr 26 2016
Cons: A surprise one way destination fee was added at the end
Avis
avis
Car rental reviews:
Poor (2.0, 1 reviews)
Car rental locations in Ann Arbor:
1 location
Avis
Locations in Ann Arbor
3600 Plymouth Road
+1 734 663 9513
  • 2.0
  • 2.0
  • 2.0
  • 2.0
  • 2.0
Recent reviews
2.0 Poor
Oct 23 2015
Cons: No clean cars available when I arrived. Was told they believed my reservation was cancelled and gave away my car. I arrived during business hours but was rushed out by the clerk. Ended up driving a dirty and old car for a week.
Budget
budget
Car rental reviews:
Poor (2.0, 1 reviews)
Car rental locations in Ann Arbor:
1 location
Budget
Locations in Ann Arbor
3600 Plymouth Road
+1 734 994 3419
  • 2.0
  • 2.0
  • 2.0
  • 2.0
  • 2.0
Recent reviews
2.0 Poor
Apr 10 2016
Cons: Made a reservation on Kayak and it was confirmed. Budget then called two hours later as we were about to pickup the car to tell us they actually had no cars available and there was nothing they could do for us. We then had to find a way to get to a location one hour away to rent a car which was extremely difficult because the reason we were renting a car was because our car had broken down.
National
national
Car rental locations in Ann Arbor:
1 location
National
Locations in Ann Arbor
801 Airport Dr
+1 734 769 8437
Sunnycars
sunnycars
Car rental locations in Ann Arbor:
1 location
Sunnycars
Locations in Ann Arbor
801 Airport Drive
11 travelers who rented a car in Ann Arbor gave the car agency they used an average rating of 6.4

Car Rental Locations in Ann Arbor

Ann Arbor
Close
Would you like to save as your currency permanently or for this visit only?
Close