Lagoa Serena Flat Hotel

The rooms are equipped with amenities such as an oven, mini fridge, microwave, and air conditioning, providing a comfortable stay for guests.

Yes, the hotel offers free parking for guests, ensuring convenience and cost savings during your stay.

The breakfast includes delicious cakes and a variety of amenities, providing good value for money. However, some guests have suggested that the hot food quality could be improved.

The rooms are spacious, clean, and offer lovely views of the lagoon, ensuring a pleasant and comfortable stay for guests.

Some guests have mentioned concerns about the old bedding, small sheets, and uncomfortable mattresses, which may impact the overall sleeping experience.

Several guests highly recommend choosing a room with a balcony facing the lagoon for spectacular views.

Guests appreciated the in-room amenities such as the oven, mini fridge, microwave, and AC, but some mentioned that the beddings, pillows, and duvets were quite old and uncomfortable.

Many guests found the property to be a good value for money, with an average nightly rate of around 240 BRL, but some felt that the hotel could be considered a 4-star establishment if the bedding and fitness facilities were updated.

The hotel's location across the street from the Araras lagoon was praised by guests for its beauty and convenience.

While some guests enjoyed the breakfast, others found it disappointing, mentioning the need for better quality hot food and criticizing the selection of industrialized cookies and cakes.

Some guests expressed concerns about the cleanliness and safety protocols, citing instances of finding half-drunk beverages in the fridge upon check-in.

Several guests appreciated the spaciousness of the rooms and the presence of a terrace, highlighting the great location and view of the lagoon.

Guests noted the presence of kitchen facilities in the rooms but mentioned the absence of essential items such as pans, kitchen detergent, and cleaning cloths, which limited their use.

Many guests praised the helpfulness and friendliness of the staff, while others expressed dissatisfaction with the hotel's administration and service, particularly regarding breakfast and room cleanliness.

Some guests mentioned that the fitness facilities were quite old, with outdated equipment and water leaking into the room, indicating a need for improvement.