Arboleas Hotels

It is the first time we have asked for a quiet room and actually got one. Usually we are situated next to the lifts or the evening entertainment but the staff went out of their way to make sure our requirements were met. The evening waiter who worked regularly in the indoor bar was a bit sulky but the waiter in the bar outside was really friendly.

Staff were very helpful. Good play area for children and pool area well kept.

The leisure center was absolutely disgustingly dirty. The pool tiles were filthy..as were all the walls and surrounding areas. The jacuzzi was out of service. I do believe that the hygiene standards of the pool area were totally unacceptable..and I noted these comments on the hotel questionnaire I was given upon departure

Very spacious appartments with every facility well appointed. Swimming pools were not very inviting, and there seemed to be no other facilites? No welcome pack to explain anything about what was available...

Spacious appartment in pleasant location near the beach Difficult to find a parking place

The buildings and pools look nice The room smelled. We changed to another room, it also smelled of smoke.

The staff were very friendly and welcoming. During our stay we experienced some of the heaviest rainfall the region had seen for many years. The basement area, including the restaurant, was totally flooded to about a metre deep. The lift shafts were like water falls but the staff and the owner could not do enough to help us cope and make us comfortable. For a situation out of their control they coped very well. We did find the bed was too hard, therefore my wife and I bought two inflatable beach beds to place upon our mattress. With hindsight we could have asked for another room but due to the flooding we decided to leave things as they were.

I have no problems with the hotel however it is isolated. To get to Mojacar was a 15 to 20 minute car journey.

noisy generator kept us awake at night.

The buffet breakfast was good. The beach (although it is nowhere near as close as advertised) The smell from the bathroom was disgusting - a real sewer smell - we had to buy air freshener in the local supermarket. The Hotel does not have sea views - there is a new block just been built in front of it - instead we had a room overlooking he pool which overlooks a very busy and noisy main road. The Hotel may only have been built in 2000 but it already needs a good overhaul and is definitely not up to a 4 star standard. The room was shabby and tired and the air con was poor and very noisy. Lastly - no way is it 150 metres to the beach - a good ten minute walk. Would not stay again. The area of Vera Playa has a beach which is lovely, but very little else - few restaurants etc. it is rather a "sad" resort in the evenings when it seems to be empty.

Hotel Ok The hotel beds are too hard

Third time at the Vera Playa and overall good. The animacion and facilities are great. I think that the bar staff could be more friendly and less intimidating.

peacfull stay paying for the beach seats, should be provided for free for hotel guests

Pools and beach access. Very offhand staff. Dining experience more school canteen than 4 star.

The outdoor pool was nice but you had to save a chair by 9am or they would all be taken with people putting towels in them. The website says FREE wifi but that is not true. You get only one free hour per day. After that you must pay. The connection is slow and generally best in the atrium. The AC in my room did not work despite me keeping it on the maximum for 2 solid days. Every night from 9pm until midnight very loud music is played poolside which kept me from sleeping. I called reception to complain but the music stayed loud despite others complaining as well. There was hardly anyone listening to the music as well. The staff spoke very little English which often hindered communication. It was difficult to find the hotel. You have to follow the signs for Villaricos to get there. The whole area around the hotel is like a ghost town. Too much building and it's all stopped leaving lots of totally empty or partly finished buildings. The beach is pebbly and not very clean. The facilities were all very worn and in poor condition for a supposed 4 star hotel. There are much better places to stay nearby in Modejar.