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The food at lunsj and dinner was very good. The service was not good. Smiling had not been invented in this hotel
Clean, very comfortable, very good facilities No
The view from my window, breakfast included with the price of the room, the free internet service, the friendliness of the staff. nothing
Clean, comfortable and free parking. Nice location.
The apartment was very clean and comfortable and is superbly located in the old part of Arco. We were disappointed that the apartment did not have air conditioning.
Proximity to the shoe fair no
Food was very good
Convenient parking in front of the residence. Large, recently enovated apartment with upscale bathroom.
The apartment was very comfortable and in a nice location near to the main square in the lovely town of Arco. Noisy at night with road traffic, unless all the windows are closed.
Location No in room facility for tea/coffee no parking
Position, room forniture, staff Car park
The noise from the dining area directly under our room
It was in the middle of downtown, Breakfast buffet was good, rooms were quiet and clean, service was friendly. Our room was very small with very little room to put our suitcase
the view of the mountain i make a reservation for a matrimonial bed, i get a 2 bed room, the room card didn't worked...
Very clean. Great restaurant. Great breakfast!
The beds were super comfortable. The breakfast was excellent. Both swimming pools were great. The staff could have been a little friendlier.
good hotel, very clean. the stuff was very nice, speaks english, good breakfast. 10 min walk from the center. the spa is good, we had a massage. the indoor pool is not for children
Very modern, clean and tidy room was very small
What a wonderful hotel, well run............great large rooms, spotless We wold prefer to have been down on the lakefront
Staff very friendly and helpful. Excellent cuisine. Spa facilities good; room very comfortable and hotel gardens very pleasant. Nothing.
Overall very positive Breakfast average, could do far better on the fresh fruit
The spa was very good The welcome drink. I am not used to that thus wanted to have a drink after dinner (outside). Upon showing my voucher they said that there was another card for those drinks which obvviously did not have what I wanted. I was a bit irritated with that. Offering a better chouice would cost an extra 3 to 4 Euros. Wh not do that? Or just stop offering the welcome drink completly or give the drink upon arrival. Small thing but...
A good clean modern hotel with lots of facilities available.
The hotel has pleasant grounds, appears to have a good range of facilites, and the breakfast buffet is reasonable. The standard rooms are of low quality with plastic chairs, table, and furniture and have a general air of shabbiness. They are certainly not up the standard expected of a 4-star hotel and the high price charged. The desk staff are generally unconcerned and unhelpful.
Excellent services and facilities. The best hotel in Riva Del Garda. a few (but pleasent) minutes walk to the town center, internet is not free.
The location on the lake was breathtaking and the superior room was spacious. I was shocked that I was unable to get anything to eat at 4pm due to all cafe bar restaurants closing between 2 and 3.30pm.
Good area with nice facilities
modern smart clean rooms air conditioning not working first 2 days. Breakfast was not good
Overworked staff with poor attitude, poor quality food, self service buffet no al a carte menu available.
Good, comfortable, 4 stars hotel. Nice staff, private parking, bike parking, swimming pool and good restoran
Hoteliers are so arrogant and rude to guest. i never ever exprienced such kind of people.
Hotel was very modern and very very clean,would use again
Beautiful & clean, pretty good breakfast - almost no complaints! Rooms aren´t very soundproof.. Also, would be nice if the hotel staff could somehow limit the use of the internet from kids who sit and play (loud) games for hours (and their parents don´t mind). I would have needed the internet but couldn´t communicate with German kids.
View of the lake, parking was good. Too far to walk to the main town area. this hotel is surrounded by pizza bars for mountain bikers with little choice for anything else.
very pleasent, helpful staff, relaxed enviorment.
The staff were very friendly and helpful the room had good views, the sound proofing was also very good, well built hotel
Modern decoration, breakfast ok, clean, close to the beach small room, distance from the centre, location by the busy main road, table reservations at the breakfast in the best tables
Staff were superb, extremely helpful. Room and all facilities very clean and well maintained. The sun terrace was lovely and quiet. The bar was very good value. The rooms are pretty small. The first one we were given was absolutely tiny with what was effectively a shared balcony (one large balcony which had been divided into three with thigh-height metal railings, so there was no privacy at all). My main problem is that the walls are paper thin. Short of actually joining them in bed I couldn't have been any closer to the people in the next room and their nocturnal activities. On one day we actually heard two cans of coke being opened in the next room.
The free bike use was very useful, and the location is ideal for watersports, and is within walking distance of Riva town. Lots of good restaurants nearby. Modern design was nice, and good internet access and helpful staff with good local information. The sauna and steam room were nice too. Nice balacony with lovely views. The colour of the rooms were very dull (battleship grey!), and the wooden floors in the rooms were very noisy.
Good location close to beach and good pool.
The hotel interior is clean, sleek and modern with a minimalist feel to the decor. Staff were helpful and cheerful without being over bearing. Only ate breakfast but it was of a high quality, however, if you must have your chocolate or coffee HOT then you will be disappointed. The room was clean and comfortable with a shower. The balcony area was large and had a side view over the marina towards the lake. Parking is limited but if you get a space then it's not a problem. There is underground parking but again spaces are few. Hot drinks at breakfast could be hotter!
Good clean hotel with a spacious room. Breakfast was plentiful and staff were friendly (though level of languages other than Italian was low). Location was a good 25min walk from Garda lake and footpaths were not great.
Swimming pool very pleasant, breakfast on the terrace very nice. You can use the bikes of the hotel go to the town. Too close to the road, ask for a room on mountain side
The room was very comfortable, nice view, easy for travling non
we liked the welness center. It was real relax
The room is simple, clean and actually includes the facilities required for lodging. The shower is very narrow.
balcony with nice view the service was not very good
the hotel was nice, the room was clean and home. the breakfast was very nice.
nice and clean room; breakfast included; nice people; parking included no wifi connection
Really friendly staff! Excellent hotel, unbelievable that it is only a 3*! Night porter all night. Very clean hotel. Nice breakfast - liked the variety of coffees :o)
stayed for 2 nights with my girlfriend, hotel was better than we expected, super clean, very nice wellness area and friendly staff. breakfast was good and we enjoyed a bike trip to a nearby castle arco. we were satisfied and we will surely be back to hotel rudy in 2011 the hotel is on a bit more busy road so we got waken up early in the morning one day. in the end it was a good thing though .)
Keep in mind that 4 stars in Italy would never be 4 stars in Germany, Austria or Switzerland...
It was all good, I would stay there again and I will recommend this hotel to friends and family
service was excellent staff very very nice The purpose of the holiday wa to relax after my partners illness. The air conditioning had been turned off, this affected my partners health so we had to cut our holiday short as the air conditioning could not be switched back on. Pity as a nice hotel but a very expensive none relaxing holiday for us.
The hotel was very good with excellent facilities, quite expensive but worth it. The hotel staff were very polite and attentive, everything you would expect from a top hotel. There was no hot chocolate for my daughter's breakfast!
An evening buffet dinner was served from 7 to 9 pm. The food was very good. The hotel was situated on a busy road roughly 8 minutes from the town centre and the lake. The hotel "theme" and design did little to enhance the hotel and would be more appropriate in an urban enviroment like New York rather than near spectactular italian scenery. Although the towels were changed daily, the bed sheets were not changed until we requested they be changed on day four of our six day stay. Our superior bedroom was situated to the rear of the hotel overlooking the swimming pool, the car park and a very big factory nearby, also a view of the surrounding mountains. The price we paid for our six night stay was expenisve and we were disappointed with the location of the hotel.
Clean and comfortable. Location is good as it is close (within walking distance) to the town centre and to my conference place. View is wonderful.
The receptionists had great english and were extremely friendly and helpful. They organised buses, dinners, taxis etc for me. The breakfast was great. The only thing they might need to improve is advertising the price of the evening meal served & also pricing on the mini-bar in the rooms.
The whole experience
Had a very pleasant stay at The Feeling Hotel Luise. All the staff were really helpful and very efficient. The food was outstanding. The location is perfect, short stroll to town centre and to the lake. Would definitely return to this hotel if ever in the area.
The quality of the hotel, the suite was very comfortable, pool was excellent, just right for families. Very quiet interms of noise, lots of things to do. 10min walk into town.
Comfortable and friendly staff
Good location close to the Lake and the town centre The interiors are clean but very dated
The friendly staff, convenient location in relation to the lake, shops and restaurants, the Spa facilities and the general ambience of the Hotel.
good location none
Friendly serving staff, pool and AC Front desk staff not friendly and breakfast too old fashion.
My room was full of pets - I think this says enough My room was full of pets - I think this says enough
The place is very noisy. We've booked several weeks ahead and told the hotel we were coming with a 1 year old baby. Sure enough, our room (best category) was right above the ballroom, were they had music until midnight. Then afterwards we could hear someone in the room next to ours snore - as if there was no wall at all. Next day, until about 3am disco music from an open air disco across the road. No fun at all with a small child, and certainly not 4 star accomodation.
The staff were excellent as was the location of the hotel Furniture and rooms and general layout very dated. surprised no coffee making facilities in room. Finally, does not cost very much to have Kelloggs corn flakes for breakfast rather than cheap stuff.
Emailed hotel a few nights before to find out about transport from vbs airport and they were very helpful None
Beautiful hotel with lovely, friendly staff and athmosphere, and good facilities. Our wedding party were very impressed with the quality of the food and the excellent service. We had an attic type room. While the room was adequate, the bathroom was very small. My husband could barely get in the door, as it could only open half-way, due to the position of the bidet, and the shower did not have an adequate screen to stop the water splashing on to the floor.
Fantastic location on the Lake Garda, superb views. Excellent location for water sports - windsurfing, yachting but also for walks. If you travel from Austria to Italy is a very good place for an over-night stop. Designer room and very spacious for three adults. No heating in the rooms (it was October and quit cold), but is the Italian law to switch on the heating only after mid-october. I couldn't see any a/c either in the room but I supose it doesn't get very hot in summer as it is practically in the mountains. We also had a leak at the bathroom sink wich they couldn't fix being on a sunday.
Very nice staff. Large rooms
Clean overall. Staff helpful. Nice touch to supply free bottle of wine although not very good. Hotel very clinical. No restaurant. Not in Arco as advertised but several km outside which made it very difficult for friends staying in area. Beds very hard, had made special request to supply comfortable bed because of spinal injury,but this was ignored and when request made at hotel to supply more comfortable matress there was nothing available.
Excellent as usual.
location in relation to Arco
Design and cleanliness of the facilities, including swimming pool At this season of the year (end Aug) the noise from the neighbouring factory and smells of fruits processing (wine/alcohol like). Hotel advertises and invites you to their own wine cellar, but asked at the reception sends you to the other places.
Excellent modern facility with great air conditioning, layout, and decore.
Very good breakfast, new clean hotel, location was good if you don't want to be in middle of town (this hotel was located edge of city of Arco) -
Everything! The receptionist was very friendly and couldn't do enough to make us comfortable, even booked dinner at nearby restaurant for us, which was fantastic! Recommend this hotel and hope to return. Nothing.
The personnel was very kind and helpful. Bottom floor furnishing, looks and style is very cousy and makes very nice impression.The breakfast was delicious with huge choice of products - mainly local cuisine. Location of hotel is also very good - in the very centre of Arco, but not close to heavy turistic traffic. You can rent a bike for free (price included) and use sauna within the price. The room was quite clean with all expected equipment, but it wasn't refurbished for quite a time. The bathroom was quite old and was asking for being refreshed. In the room on the floor there were plastic floor panels. Lack of air conditioning and internet in the room was also affecting the overall impression.