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The hotel staff were friendly and helpfull and nothing was a any trouble for them.Great food,
Have stayed at this hotel a number of times, a couple of times with my 3 children. My children love it here. Food is excellent. Hotel is very quiet at night and staff are extremely helpfull. Most of them speak english. The hotel is in a good location for all amenites. 2 minute walk to beach and five minute walk to shops.Would recommend this hotel to anyone. First class. Absolutely nothing.
The Hotel was clean, the staff we encountered were friendly and helpful and it was in a good location to beach, shops and restaurants. Nothing.
Warm, clean, central location Hotel clean, but somewhat tired. Needs refurbishment to justify very high prices.
Clean and comfortable The noise during the night kept me awake. Request a room that is not over looking the pool and this should solve the noise problem.
It is near to the beach. Food variety is good.Is fresh. The wall is so thin, You can hear everything from next room.You can sleep when your neighbor is going to sleep. . I think if guests with family are located at one floor or in one direction, to separate with guests with no family, it will solve the problem.
The hotel is Ok for the money it costed, the rooms are good and clean, the receptionists speak English, it is well-located - near the beach - only a couple of minutes, and near to the main street. The hotel is quite old, the rooms are renovated but the "open spaces" are visibly old. The only people in the hotel who speak English are the receptionists - all the other staff cannot or doesn't want to speak English and it is very difficult even to ask for a glass of water. The resort is very noisy - it is perfect for people who are using their vacation for going to discos but definitely good sleep is not something to be expected. The walls in the hotel are also very thin and you could hear your room-neighbours as if they were in your own room. However, these problems are typical for all the hotels in the resort. Therefore, this one is a good choice compared to the others.
Location Windows not doubled glazed so if you are on the 2nd floor as we were, you get to hear the traffic passing, the two coach loads of teenagers waiting for their bus at 7am in the morning and the engines of the coaches running and the draught that came through the window frame in the evening !!
The reception desk was very friendly and helpful Bar personnel was not always available and not always very friendly
The hotel was great value for money, the staff were helpful and the room clean and comfortable. We arrived very late after dinner had finished and were offered snacks inn the dining room which we really appreciated, no other hotel in this area has done that when we arrived late.
The check-out The environment on this hotel is "teenager on all include holidays", consequently the staff treat all the customers as teenagers (independent of their age). The staff is very rude, ask pre-payment and confiscates the guest's passports during the stay. The hotel should put kindergarden employees on the corridors all nigh to take care of the drunk teenager and making possible for the other guests to sleep.
Nothing,the rooms were very dirty, and the staff was very unpolite. Very noisy, the food was bad and beds was very hard uncomfrtable and very simple standard.
Good and helpful personnel at the reception, Short period for breakfasts and dinner comparing with number of people staying in it
There are very much tumultuous Britisch people in the hotel. There was lots of noise, also during the night
nothing the hotel was very poor
Found it great for familys. Staff helpful and good location for beach and shops and restaurants. Food could have been better
The staff was very carefull and prestable. Some room improvements were needed. There were some old equipments.
We had stayed at this hotel before and although there are a lot of students staying the hotel is great value for money, the staff are all helpful and friendly and the hotel is in a great location.
I liked the time we had away from your hotel, this is not a family hotel its for noisy louts and for people who do not remotely care where they stay. the food is terrible and the staff rude.
Good size rooms which were very clean & comfortable. I loved the location of the hotel - a 10 minute walk down to the many shops and restaurants. The beaches are absolutely beautiful again a 10 minute walk from hotel. We did not eat much in the hotel but I was impressed by the high quality of the food and variety in the evening. The hotel staff could do with attending a customer service course! The place was run to suit the staff and not the guests with too many unneccessary rules and regulations! The staff are very rude and tended to bark orders to the guests instead of politely asking. I felt uncomfortable and embarrassed on a few occassions.
Food was very good.
we loved the the cleanliness and the spacious rooms. staff were friendly and helpful, food was fresh and plentiful - would go back again. didn't like the noise from the bar, the cigarette smoke drifting up to our room from outside the bar every night, nor the ash and cigarette ends which ended up on our balcony from the rooms above. some of the guests could be a bit rowdy but we didn't frequent the bar so had no problems.
-very friendly staff (reception and too restaurant); -clean and nice room with balcon; -bathroom with shampoo+gel+tooth brush; -very and good food; -open swimming pool in Januar (indoor); - nice place (not directly on beach - 350m, but nice - pinies etc)
That the hotel was renovated recently, that the reception staff was friendly and helpful, that Callela had a quiet and pleasant atmosphere and that it was near Barcelona. That the drinks for the all inclusive menu weren't the real thing (the Coke wasn't real Coke), that the dining room could be improved, same with the food and that the sunbeds near the hotel's beach bar weren't free. Also, the cleaning staff from the upper levels were rather slow, sometimes we didn't have our room clean until 4 o'clock in the afternoon.
1. Crowd for breakfast, 2.Too noise of young neighbours early in the morning 3. Uniform and plain food (mess commons) for breakfast
The hotel was classed as 4 star, I dont know who gave it this rating as it would be at best a poor 3 star. The dining room service was terrible, people had to queue up for a cup of tea. The quality of the food was comparble to that of prison food. There was poor sound-proofing between rooms and you could here those next door coughing, talking etc
The hotel staff were very friendly and went out of their way to help. the quality and variety of food in the restaurant was excellent. Hotel was very impressive with its cleanliness and facilities. It you are thinking of booking this hotel please do so you won't be disappointed Nothing negative can be said of this hotel
On arrival we were told we were at the wrong hotel, when I showed my booking form the then said tHEY had overbooked and we had to be moved to a diffrent resort. I refused to move resorts and was eventually given a small box room that was meant to sleep 2. I will not book through your company again or this hotel as my holiday was ruined due to staff attitude and being let down by my booking. AS I have said above, and the entertainment consisted of a spanish old age pensioner disco.
stuff was very nice and helpful in room there wasn't any glasses and fridge also no hair dryer
It was a short walk to beach and shops.The rooms were clean and of good size.good size pool and plenty of sunbeds.plenty of places to sit and have a drink.
Good price, swimming pool is nice. The buffet was OK. Wi-fi was ver intermitent and only available on the lobby.
For the price you can't go wrong. The rooms were fine, maid service excellent, evening entertainment was really good. Easy access via Renfe train from Barcelona changing at Sants Estacio for the airport. Only cost £7 - £8 return. Trains ever 20 mins or so. The gammon was the best I have ever tasted and there was always 5 or 6 choices for hot evening meal as well as salads. The staff were great and the reception staff especially helpful, Food was fine but they could have put fried eggs on every morning and we didn't have cooked tomatoes once. The bacon was also too fatty so we didn't have cooked breakfasts. There were plenty of alternatives though so we did have plenty to eat. Also this is the first hotel where we were given a half hour slot for evening meal, we were told to go in at 7.30 to 8.00 pm although obviously could stay as long as you wanted and eat as much as you want!
peace, food, pool
Close to beach, town and main road.
indoor pool was useful as the outdoor pool was too busy due to the amount of young teenagers there ( summer season ) bathroom could have done with re-grouting ( small point but it made it look unclean )
easy access to beach and shops etc
The staff spoke Spanish, English and German. Good breakfast (see minus). Silent area close to beach and town center. The price did not include use of safety-box, internet or refrigiator. For this you have to pay extra and that is irritating since it is not the normal situation at hotels at similar standard. On top of this the secured parking cost more than average. To have a lactose and gluten free breakfast (essential to one of us) minimized your choices.
The buffet breakfast had an excellent variety.
I've participated to a triathlon Ironman in Calella and for this event, this hotel has especially served a breakfast for competitors at 5:00 am. It's a service very appreciated.
Everything was conveniently located. The buffet was the best Ive ever had. I usually keep away from inclusive stuff because im never satisfied. I had low expectations with breakfast and was very impressed. Staff was fun and helpful. No air conditioning when wanted. Mostly the window did the job but there was a time a wanted a/c and I was told that I would only get hot air.
the calmness the elevators
Nice location. Close to the beach. Busy, even slightly out of season. Breakfast was good value, at least some hot food on offer which is not common. Parking is a nightmare. It is a lottery. Do not park in the garage up the street as the space to get out is almost impossible and the wall is covered in rubber protection because even in a Smart car you would probably drive up against the wall.
Montaltmar is a very small, cosy and luxurious Hotel on the North East coast of Spain. It is truly worth a visit and especially if you are looking for a place to relax either alone or with a significant other. In room amenities were up to the standard of the best London hotels.
The service was wonderful throughout our stay there. The rooms were very clean and comfortable. Location was great as well- near a small town and close to the beach.
friendly staff, good selection on buffet and very proffessional would be nice to have a bigger pool area
The room and common space are very good and clean. The food is excellent. Small pool. Expensive hotel private parking (but it was not big issue to find free parking 50-100 meters from hotel), safe cost 4 additional Euros per day.
Having been before, we were disappointed at the changes in the hotel, ie, the food was always cold and not very appetising. The all inclusive card which used to allow 2 drinks per person per day at the beach bar, has now been reduced to just 1 drink per person per day. Lack of activities and evening entertainment. A very large group of teenage boys who were on a rugby tour, but were staying in the hotel between matches, comandiered the swimming pool and made it unpleasant for toddlers and smaller children
Have been to this hotel many times and always get such a warm welcome, especially from the Dining Room staff. They are also very much aware of special diets and are willing to provide what is required. Not enough sunbeds and lack of control of rowdiness around the pool.
Good breakfast, manager of hotel is very polite, good position. no parking place, arrogant man on reception, crashed car behind the hotel
Excellent value for money
Great location! Very small pool, bad room cleaning.
Very good breakfast. Close the the beach, parking was kind hard
The staff were very nice and helpfull. The room was very clean. Did not like the food. We went to restaurant early for meal and there was a queue. We went later on to try it out and the staff were clearly not happy as they were setting up for the next service. Even had to wait in a queue to make toast/
food was great
This hotel is great if you have children, but the miniclub is from 5 years and up. a lot of activities at the hotel, aquaaerobics, shows at night and flippergames etc. It was a good stay. I wasnt disturbed at night. Dinnerbuffet was ok, but not fantastic. Jacuzzi costs extra, personnel at reception was not serviceminded, breakfastbuffet was bad, no eggs and bacon or vegetables (good if you want cookies and other sugarloaded food for breakfast).
Location and entertainment programme
Accommodation was basic but roomy. Good value for money One female Reception member was very unhelpful on being asked to confirm flight departure.
Good value for money was further from the beach than i expected
Close to the beach. Hotel stuff not particulary nice and helpful. You have to pay deposit for everything, starting from having an iron in the room ending on a fridge. Meals OK but not really special. Very loudly, mess on the reception, stuff on the reception may have a problem with English.
brakfast and asistance from check in clark bar area and meals
personal and cleanliness wearing the braslets is not comfortable
The staff is very helpful and friendly, family rooms nice, food ok. The hotel has a good location upon a hill. The 3 pools and Jacuzzi is very nice. The kids loved the Miniclub and the staff there. Thank you all for a lovely vacation! Many young german guests at the hotel, whom could sometimes get a bit noisy. Thin walls in the rooms. But overall not a problem.
Breakfast and dinner are good. The hotel is full of teenagers. Very, very noisy in the day and night. The reception is unfriendly and unhelpful.
I chose the hotel because of low price. And, as for that price, the hotel was fairly good, and hotels' describing was realy fair: it is really 400 m from the sea, realy has two pools and so on. Realy clean. I think breakfast was also ok, exept total absence of fruits and vegetables. But you can survive without them, you know :-). At the reception, they have too less people (one lady and always busy, because the hotel is big), besides, their English is realy low. I could't get very simple information. Also it was confusing to read warnings in the room, that you'll be checked by roommaide before leaving (that means - maybe you've stolen a towel or smth ?), or in the dining room, that you can not take meal with you outside. It remained me country that does not longer exists - Soviet Union, where you were treated always as a potential thieve. Does this realy is so necessary today and in eu ?..
relaxed but responsible atmosphere because the place was family run. Very convenient for beach - but without the necessity to occupy a block of flats with a load of chavs.
Good position, nice hotel
Friendly atmosphere, helpful staff, excellent food on offer Had no balcony first night although we`d paid for one
Good location to anything that matters. Kind and helpful staff. Extreme cleanliness. A tremendous amount of noise 24/7. Both from other rooms inside and from outside. This is not a family-friendly hotel as they claim, but a summer camp, in the peak season at least. Many guests were pretty rude.
Friendly reception/staff, breakfast buffet, location to shops, beach, and train station. Decoration was very old. High cost of airport travel.
Very nice familyhotel i the heart of Calella very close to the beach and the shopping area.
Not too noisy. Close to main shopping area, train station and restuarants. Away from the main nightlife area. Buffet breakfast.
The apartment was very clean and quite, the price was adequate to the standard of the rooms and the service was very polite, we enjoyed the entertainment program at the hotel (flamenco, belly dance and promotions at the bar). The water in the swimming pools was rather cold, sometimes at the reception desk we were given inconsistent information depending on the receptionist. The beds could have been a bit more comfortable.
Excellent location , nice staff, great value for money We felt that the breakfast experience was a bit hairy to say the least! It felt like being rushed out the door with food being cleared infront of people. At one stage I went to refill my coffee and the machine was switched off and the staff refused to help me as it was 1 minute past 10am - the same thing happened with the toaster on another ocassion for my husband! We also found the music at night very loud - without reason on many ocassions.
Great pool, close to beach, restauarants and shopping Quadruple room was very small for 4 people, hotel was unable to accomodate request for adjacent rooms
The hotel was clean and towels where replaced daily. The beds where not very comfortable.
Loud and all the night noise from the street, buses, lorries
Do not eat there - No coman aqui - ne pas manger sur place
The location is perfect if you dont like busy touristic places. The city is small and quiet with easy access to train station, few local tapas bars and the beach. The room was clean, with aircondition and balcony. The breakfast room is situated on the 6th floor with beautiful views. The terrace on the 7th floor is perfect to relax *Some of the desk staff should have better english. *A small fridge in the room would help, especially that there's no restaurant in the hotel, just breakfast room. * We get extra costs to our bill for things that we never ordered such as beer or juice.
We used the hotel as a base and found the room very clean and comfortable.
The frondesk service was excellent. Staff very unprofessional and beds very old. Cleaning should be improved.
Friendly staff. Nice breakfast. View of the ocean from top. Reliable Wi-Fi. N/A
Nice location, very attentive and helpful staff, affordable price furniture is a bit old, but it did not spoil the general impression; swimming pool in a separate building
It was really noisy with people talking really loud. We had to complain one night about it. The bedroom was not very clean.
The room was very comfortable and had a huge balcony with lovely views. Most of the staff were really friendly. Pool also great vantage point for views of the bay and town. It was a little difficult to find pool at first as it's just down the road. Breakfast basic but enough. No hot dishes.