Pride Sun Village Resort & Spa

The hotel's food quality has received mixed reviews, with some guests finding it to be tasty, while others have expressed dissatisfaction with the food quality.

Guests have reported that the rooms are neat and clean, providing a comfortable and cozy ambiance. However, there have been some complaints about the cleanliness and smell of certain rooms.

Many guests have praised the hotel staff for being supportive, polite, and friendly. However, there have also been negative comments about the staff's behavior and service quality.

The hotel offers a spacious pool area, clean rooms with full amenities, and a good ambiance. Additionally, it is located in an excellent area with beach access and nearby attractions.

The hotel's high season is in May, while the low season also falls in May. It's important to consider these seasonal variations when planning your visit.

Some guests reported being offered an upgrade to a premium room upon check-in, which turned out to be the same as the superior room. It might be beneficial to clarify room types and upgrades before accepting them.

Several guests mentioned that the gym, spa, and swimming pool towels were not operational or provided. It's advisable to check the operational status of these facilities before booking.

Some guests experienced delays during the check-in process, with instances of being asked to pay the full amount upfront and facing challenges in room allocation. It's recommended to clarify the check-in process and payment terms in advance.

Guests have reported that some rooms lacked basic amenities such as a refrigerator, and the furniture and amenities in the room were not up to expectations. It's advisable to verify the availability of essential room amenities before booking.

While some guests praised the breakfast, others found it crowded and not up to standards. It's important to manage expectations regarding the breakfast experience.

Some guests found it inconvenient that the hotel only accepted cash and not credit cards. It's advisable to clarify the accepted payment methods in advance to avoid any inconvenience.

Several guests mentioned that the property is old and not well-maintained, with closed facilities such as the gym and spa. It's important to be aware of the age and condition of the property before booking.

Some guests were disappointed to find that facilities such as the spa were closed despite being advertised. It's recommended to confirm the operational status of all advertised facilities before booking.

Multiple guests reported issues with room cleanliness, including smelly rooms and insects. It's important to address any concerns about room cleanliness with the hotel before booking.

While some guests praised the staff for being friendly and helpful, others reported rude and unresponsive behavior. It's important to manage expectations regarding the staff service.