Pros (+) Clean. Quiet. Good location.
Cons (-) No pool. Had to go to front desk to get exchange our dirty towels, etc for clean ones. Old ones had to be turned in before we could get new ones? Really.
2 stars
Extended Stay America Suites - Asheville - Tunnel Rd
Photos of Extended Stay America Suites - Asheville - Tunnel Rd
Overview
Located in Asheville, Extended Stay America - Asheville - Tunnel Rd is an easy drive from Biltmore House and provides on-site parking. It also offers complimentary Wi-Fi.
There are a variety of amenities available to those staying at the property, such as a 24-hour reception, a safe and laundry facilities. It also has a vending machine and a lift.
Extended Stay America - Asheville - Tunnel Rd features 101 apartments, all of which are equipped with a variety of amenities to ensure a comfortable stay. They are also fitted with a hair dryer, a microwave and a refrigerator.
For those guests who enjoy making the most of local dining options, there is a large variety right on the doorstep. Biltmore Estate can be easily accessed by car.
Latest deals for Extended Stay America Suites - Asheville - Tunnel Rd
Amenities at Extended Stay America Suites - Asheville - Tunnel Rd
- Free Wi-Fi
- Coffee machine
- Free parking
- Wi-Fi available in all areas
- Flat-screen TV
- Cable or satellite TV
- Free toiletries
- Internet
- Pets allowed on request. Charges may apply.
- Laundry facilities
Kitchen
- Kitchenware
- Stovetop
- Refrigerator
- Coffee machine
- Microwave
- Dining area
- Kitchen
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Air-conditioned
- Free toiletries
- Smoke alarms
- Heating
Bathroom
- Bathtub
- Hairdryer
- Toilet
- Shower
- Private bathroom
Accessibility and suitability
- No smoking
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
Media and entertainment
- Radio
- Cable or satellite TV
- Flat-screen TV
Dining
- Food can be delivered to guest accommodation
- Vending machine (drinks)
- Vending machine (snacks)
Parking and transportation
- Free parking
- Private parking
Laundry
- Laundry facilities
- Iron and ironing board
Bedroom
- Wardrobe or closet
- Alarm clock
General
- Family rooms
- Telephone
Services and conveniences
- 24hr front desk
- Key card access
Workspace
- Desk
Health and safety
- Safe
Family friendly
- Complimentary breakfast
Reviews of Extended Stay America Suites - Asheville - Tunnel Rd
7.5
Good
542 verified ratings
Wonderful
204
Very good
86
Good
74
Okay
45
Fair
43
Mediocre
27
Poor
63
Summary of reviews
Guests say
Guests appreciated the hotel's convenient location and cleanliness, with many highlighting the comfortable rooms and friendly staff. However, there were several complaints regarding the service, including unprofessional staff and issues with room amenities. Some guests also mentioned noise disturbances and unexpected fees, which detracted from their overall experience.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
7.5 out of 10
7 reviews
8.1 out of 10
2 reviews
All reviews
Pros (+) THE DESK CLERK WAS EXCELLENT. PEOPLE WERE FRIENDLY AND THE SIZE OF THE ROOM WAS SUFFICIENT. THE CLERK GAVE US DISHES AND PANS THAT WE NEEDED WHICH MADE IT CONVENIENT AND CLEAN. WE LIKED HAVING KITCHEN FACILITIES.
Cons (-) THE BED WASN'T VERY COMFORTABLE. THERE WAS NO SHAMPOO.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the beds at Extended Stay America - Asheville - Tunnel Rd?
The beds at Extended Stay America - Asheville - Tunnel Rd are comfortable and will ensure a good night's sleep.
Is parking readily available at Extended Stay America - Asheville - Tunnel Rd?
Yes, Extended Stay America - Asheville - Tunnel Rd offers free on-site parking for your convenience.
How is the food quality at Extended Stay America - Asheville - Tunnel Rd?
The hotel provides a complimentary breakfast, and there are plenty of dining options close by, ensuring a variety of choices for your meals.
What is the cleanliness like at Extended Stay America - Asheville - Tunnel Rd?
The hotel is very clean and in a good location. The staff ensures that the rooms are immaculate, providing a comfortable and hygienic environment for your stay.
What is the customer service like at Extended Stay America - Asheville - Tunnel Rd?
The staff at Extended Stay America - Asheville - Tunnel Rd are very friendly, helpful, and accommodating, ensuring a pleasant and welcoming experience for all guests.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a Kitchenette
Guests appreciated having a kitchenette, but note that some kitchen items may need to be requested from the front desk, so it's advisable to check the room's amenities upon arrival.
Consider Bringing Your Own Breakfast
Some guests found the breakfast options to be limited, so bringing your own breakfast items or exploring nearby dining options might be a good idea.
Be Mindful of Neighborhood Safety
Some guests expressed concerns about the neighborhood safety, particularly due to locked outer doors and the presence of individuals in the parking lot. It's advisable to be cautious when returning to the hotel, especially at night.
Request a Room Away from Noise
Several guests mentioned thin walls and noise from neighboring rooms, so requesting a quieter room location might lead to a more peaceful stay.
Check for Pet Charges
If traveling with pets, it's important to inquire about any potential pet charges in advance to avoid surprise fees upon check-in.
Verify Early Check-in Policy
Some guests experienced issues with early check-in charges, so it's recommended to confirm the hotel's policy on early check-in to avoid any unexpected fees.
Bring Your Own Entertainment
A few guests noted issues with the television and limited channel options, so bringing along your own entertainment devices or content might enhance your stay.
Explore Nearby Dining Options
While the hotel is close to various dining choices, some guests found the breakfast options at the hotel to be limited. Exploring nearby dining options could provide more satisfying meal choices.
Be Prepared for Limited Breakfast Choices
Guests found the breakfast options to be minimal, so being prepared with additional breakfast items or planning to dine out for breakfast may be beneficial.
Consider Bringing Additional Amenities
Some guests found that certain amenities, such as kitchen items and hairdryers, needed to be requested from the front desk, so bringing along any essential items might be helpful.
Location
6 Kenilworth Knoll, Asheville, NC 28805
What's nearby
- Asheville Mall0.6 mi
- Asheville City Hall1.1 mi
- Asheville Art Museum1.2 mi
- The Orange Peel1.2 mi
- Thomas Wolfe House1.3 mi
- Overlook Castle1.4 mi
- Harrah's Cherokee Center – Asheville1.5 mi
- Basilica of Saint Lawrence1.6 mi
- St. Mary's Episcopal Church1.7 mi
- Smith-McDowell House1.9 mi
- Biltmore House2 mi
- All Souls Episcopal Church and Parish House2 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Extended Stay America Suites - Asheville - Tunnel Rd
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
September | August | $85 | $97 |
Cheapest month to stay with an average 22% drop in price. | Most expensive month to stay with an average 17% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
When to book a room at Extended Stay America Suites - Asheville - Tunnel Rd
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Extended Stay America Suites - Asheville - Tunnel Rd
FAQs when booking at Extended Stay America Suites - Asheville - Tunnel Rd
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Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
7.8 | 1.3 mi | Asheville Regional | 10.7 mi |
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