The worker at the front desk was rude and lied to us about the breakfast start time because she was unprepared for it. Was really disappointed in this location.
2 stars
Tru by Hilton Ashland
Photos of Tru by Hilton Ashland
Overview
Daily Mandatory Charge includes: 2% TID Fee. We are located off I-95 near the heart of Ashland outside of Richmond. Randolph-Macon College and the Ashland Train Station about a mile away from our hotel. Get your thrills at Kings Dominion Theme Park less than 10 minutes away. Meadow Event Park is nine miles away. We provide free breakfast and have a game room for you to enjoy.
Latest deals for Tru by Hilton Ashland
Amenities at Tru by Hilton Ashland
- Outdoor pool
- Fitness center
- Free Wi-Fi
- Free parking
- Business center
- TV
- Cable or satellite TV
- Free toiletries
- Internet
- Pets allowed on request. Charges may apply.
Accessibility and suitability
- No smoking
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Designated smoking area
Basics
- Free Wi-Fi
- Internet
- Air-conditioned
- Free toiletries
- Heating
Services and conveniences
- Business center
- Wake-up service
- Express check-out
- 24hr front desk
General
- Family rooms
- Telephone
- Privacy curtain
Media and entertainment
- Cable or satellite TV
- TV
Parking and transportation
- Free parking
Bathroom
- Hairdryer
Laundry
- Iron and ironing board
Workspace
- Desk
Dining
- Refrigerator
Family friendly
- Complimentary breakfast
Fitness
- Fitness center
Pool
- Outdoor pool
Reviews of Tru by Hilton Ashland
8.2
Very good
460 verified ratings
Wonderful
250
Very good
76
Good
44
Okay
24
Fair
22
Mediocre
16
Poor
28
Summary of reviews
Guests say
Guests appreciated the cleanliness of the rooms and the friendliness of the staff, with many noting the modern and new appearance of the hotel. However, there were complaints about the small room sizes, noise from adjacent rooms, and some missing amenities like coffee pots and washcloths. Overall, the hotel offers a decent stay but could improve on certain aspects.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
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8.2 out of 10
387 reviews
8.2 out of 10
35 reviews
9.4 out of 10
2 reviews
6 out of 10
2 reviews
All reviews
Room needs more amenities! There was no dresser, microwave or one-cup coffee machine.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique amenities?
The hotel offers a game room, a spacious lobby with plenty of internet connections, and a variety of affordable snacks and drinks for guests to enjoy.
Is the hotel conveniently located for dining and other services?
Yes, the hotel is near a lot of locations, including restaurants, gas stations, supermarkets, and banks, making it very convenient for guests.
What can guests expect from the hotel's breakfast?
The breakfast is good, with a variety of options, and it is especially great for families with small children.
How is the cleanliness of the hotel rooms?
The rooms are clean, comfortable, and well-appointed, with vinyl flooring instead of carpeting and glass-enclosed showers.
Is the hotel staff friendly and helpful?
Yes, the staff is great, with many guests mentioning the friendly and helpful service provided by the front desk staff.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with Vinyl Flooring
Some guests appreciated the vinyl flooring in the rooms, which they found cleaner and more modern compared to traditional carpeting.
Consider Bringing Earplugs
A few guests mentioned that the hotel's soundproofing was not sufficient, so light sleepers may want to pack earplugs for a more restful stay.
Take Advantage of the Lobby Area
Guests enjoyed the spacious lobby with plenty of internet connections, a pool table, and a store. It's a great place to hang out with family and friends.
Check Nearby Restaurants
The hotel is close to various restaurants, making it convenient for dining out. Guests appreciated the proximity to dining options and found it to be a highlight of their stay.
Request a Room with a View
Some guests recommended requesting a room with a view, as the hotel's location offers the potential for scenic surroundings.
Be Mindful of Noise Levels
Some guests noted that the hotel's hallways and floors were not adequately soundproofed, leading to potential disturbances from neighboring rooms or common areas.
Utilize the Fitness Center
The hotel offers a fitness center, which can be a convenient amenity for guests looking to maintain their workout routine during their stay.
Consider Bringing Slippers
As some guests found the floors in their rooms to be less clean than expected, packing a pair of slippers might provide added comfort.
Take Advantage of the Complimentary Breakfast
The hotel offers a complimentary breakfast, which was praised by several guests for its quality and variety. It's a convenient perk to start the day.
Inquire About Room Amenities
Some guests were surprised by the absence of in-room coffee makers or closets. It may be helpful to inquire about specific room amenities before arrival.
Location
101 North Carter Road, Ashland, VA 23005
What's nearby
- Ashland Amtrak Station1.1 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Tru by Hilton Ashland
Low season | January |
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High season | March |
Average price (weeknight) | $121 |
Average price (weekend night) | $165 |
When to book a room at Tru by Hilton Ashland
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.2 |
|---|---|
Distance to city center | 1.0 mi |
Nearest Airport | Richmond Byrd Intl |
Distance to airport | 19.3 mi |