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Everything went wrong with the bathroom. A clogged toilet, clogged bath drain, luke warm shower water and noisey fan when light was turned on.
Hotel was quiet, hotel served a continental breakfast with many options. Air conditioning units in the room were excessively loud. Could not sleep with it on. Some nights were over 80 degrees even at 10pm.
Room cleanliness, faculty friendliness, and all amenities functioning properly made this a great stay. Price was a little high (possibly due to Third Party booking) but attend a nearby annual event so hopefully booking earlier next year will help financially.
Convenient to freeway..all staff seemed genuinely pleasant, breakfast was relatively substantial..
breakfast bed, small TV
Free breakfast Nothing to do in Atascadero, have to go to Paso Robles or SLO
Room was ready on time and clean. Breakfast is good if you need to grab a bite and go. Staff is very helpful and friendly. Location isn't great, plan to drive to grab dinner unless you are okay with the Jack-in-the-box next door. Request a room that does not face the freeway.
The service and friendliness of the staff was as great as we have ever experience. The hotel and grounds are magnificent. No. This would be our first choice when visiting the area again.
Everything is fantastic
The room was very nice. Clean and roomy. Nice view of the courtyard. The food was good and the service was excellent. I read reviews that the food prices were high. We didn't feel this way and we ordered room service, which always has tack on fees. Although we enjoyed our stay, I'm not sure I would rate this beyond 4 stars. In my mind it takes a lot to step beyond 4 stars as they claim to be 4.5 stars. The amenities weren't above a 4 star ranking. Nothing I couldn't find at a Hilton or Hyatt.
Beautiful grounds and decor overall. Pool was smaller in size compared to size of hotel. No pool chairs were available
The cable TV was not working and was never fixed while I stayed there.
This hotel is beautiful. The beds are very comfortable & the rooms are huge. The hotel grounds are perfectly manicured.This place Exudes an upscale vibe. It has a good wine list, and some very nice local beers on tap at their restaurant. would stay again
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Excellent location and decor. High ceilings, polite staff, well maintained grounds, Cello Restaurant - great food! Room was noisy next to pool, unable to reach Spa on multiple attempts
Location It was dirty and we complained to the management the first 5 minutes on arrival. The apologized but only cleaned the dirty remote control. The room was definitely not a 4 star hotel.
Nice staff. Good central area. Too expensive. Not a great location. Just ok hotel.
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Excellent hotel/resort. Best u have ever been to. Especially liked the decor and statues from all different parts of the world. Courtyard and balcony were wonderful!! I would drive 5 hours back just to stay there again! Dog friendly, huge plus! The fire alarm went off and was on about ten minutes and the front desk wasn't answering the phone.
Exceptional spa service by Melissa and an overall state of mind that is total relaxation. Absolutely loved it. Nothing to dislike
Unique character , nice location, friendly staff.. Having Mount Madonna so close by to be able to hike or jog up in the morning was great. Also very nice pool area. Restaurant and café very good. All in all a good value. A little dated
Nothing worth mentioning. Almost non existence service, rude staffs other than the couple at the registration counter. The room has no curtains or shades, except stained glass window. The lights are so bright outside, making it impossible to sleep at night! The heater in the room is extremely loud. The place is so poorly insulated and drafty, that you don't have any choice but to turn it on in winter. This place is a over priced motel coated in pink.
There are li me 200+ rooms to stay in and each one has a different theme to them! The foods is great and the overall feel of this place is comfort! The staff were very nice and helpful. The breakfast was a little burnt but that is the first time eating breakfast there...I just hope it was a fluke!
Very good location, clean small room. Very good WiFi, off street parking, nice location. Office has irregular hours. Older but maintained. Small office style fan/heater only source, but adequate if not state of the art. I'd stay again, but not if my wife were with. Not a romantic destination, basic basic inexpensive lodging.
Nice overall but I'm just a normal working stiff and it was not a luxury or romantic place just an average clean motel would stay again if price was 65-70 on weekend or 35-40 weekday. Hotdogs in cowtown, mustard and onions only, but with a smile pleeez . Love ya
Very friendly service and clean room. Convenient location. had trouble with the room key working so had to wake the manager very early in the morning after taking my dog out to take care of business. Very responsive staff. think the charge for a single dog is high - $25/night.
Smallish room, but it was quiet, clean and comfy.
Access to walking to all areas downtown. Easy access in parking. Quiet.
Great service, location, beds and showers!
close to everything the breakfast
My friends and I stayed at the Avenue Inn after driving through Big Sur. We arrived after 10 pm and were greeted by Saul, who showed us to our room and gave some excellent dinner recommendations for late at night. The room was in great condition (newly renovated) and very comfortable for 4 adults to sleep in. Saul helped us in the morning by providing additional towels and helped with checkout as well. Overall we were very happy! Nothing - 100% would stay here again.
This hotel is stunning. Rooms are spacious and the hotel restaurant and bar are great. They have patio dining and a pool with a beautiful view. We stay here quite frequently and always enjoy our time We had an incident this last stay here. We couldn't check in early so they held our luggage until we came back from wine tasting. We checked out the next day only to find that an item was missing. Although this was concerning, the staff handled this with class and replaced the item immediately, which was an 80 dollar expense. Although it was disappointing to have this happen, they handled it with professionalism and speed.
Restaurant needs to be a little more on the ball. Food was decent, waiters seemed distracted. Appetizers menu needs some help.
The Staff was super nice and friendly. THe room was great with a fireplace and renovated bathroom. The bed was very comfortable, and there was a private deck/balcony!
Great food at the restaurant fitness room could have been better also the dining was closed on Christmas day
Clean, newly remodeled. Room was cold at first but was adequately warm after a few hours.
The staff was very nice. When we were getting a refund, the employee at the front desk was very apologetic and handled the situation as best she could. The cockroach that greeted us as soon as we opened the door. Also his little buddy the fly who flew around letting us know he was there to greet us. It immediately turned us off from that room and we just wanted to get the hell out of there as quick as possible.
Efficient and friendly staff. Place looks recently upgraded. Beds were good. Clean. Room was small but hey - it's Motel 6, not the Waldorf!
Newly re-decorated Although room was attractive, with no carpet or even a small rug, it had a very cold feel to it. Although I am sure cleaning is easier with no carpet. Used to get many more TV channels than now.
We've stayed 3 times and keep coming back. Staff is excellent. Spa rooms are so much fun... unless you hate sulphur dioxide smell from the natural hot springs. Very nice staff! Amanda at the front desk was super helpful and nice!
We arrived around 10:30 pm. The next morning we made coffee in the room (room included a small kitchen area (small frig, microwave and sink) and walked the grounds. Large grassy areas with walking paths and a couple swinging lounge chairs. If had arrived earlier in the day or stayed another day we could have enjoyed hanging out in the grassy grounds and drank wine purchased from one of the local wineries. Very relaxing and the staff was very helpful and friendly.
The spa The bed mattress, not as comfortable as one in ballroom room.
The grounds are beautiful. Centrally located to downtown. If I were to rate the staff on only the woman at the front desk the morning we checked out I would have to say poor. She was extremely rude when we called from our room and then she called back 15 minutes later, with even more of an attitude. Luckily, when we were checking out she was busy being rude to what looked like a very nice older couple, so we got to check out with the nice one. I would say that we would be back because everything else was wonderful, but that woman's attitude would make me think twice.
The Paso Robles Inn provided us a comfortable and convenient base for exploring the area vineyards. Being located just off the park in the downtown area allowed us easy access to numerous tasting rooms and restaurants. The on-site restaurant is also a plus for breakfast.
Great location, charming hotel, nice grounds, good value
Location to restaurants that were walking distance. Didn't have to drink and drive. The bed seemed older. Even though there were 5 pillows, they were lumpy and hard to find a good fit due to the lumps in the pillows. Newer pillows are needed.
large rooms, suite hotel which is great for families complimentary breakfast and reception staff friendly and helpful location parking hotel is looking a bit dumpy in terms of cleanliness carpets were dirty and very worn overall interior was dark and needs freshening up first time i've stayed in the hotel where i've had to call housekeeping for cleaning/service
The hotel was under construction & I was not advised prior to my stay
- breakfast - free happy hour - AC didn't work - was given a queen instead of king room - was charged the wrong rate (booking.com rate was $200/nt, theirs was $290) - front desk didn't care that the AC didn't work or that I was given the wrong room, instead told me to book through their site and not booking.com, had to spend 15m getting them to agree on the originally booked price
Carpets seemed to be worn in lounge area
Why I booked the room, the site said WiFi access for free. But the hotel said there was fee and usually website other than theirs do not give correct info. I argued with them finally they gave me the access for free. Not a good experience. Very old hotel.
Great free breakfast clean quiet comfortable. Good beds. No
Extremely friendly and helpful staff! Also rooms are impressive as are the amenities the hotel offers (included cocktail hour and excellent made-to-order breakfast included!)
Breakfast and happy hour were great The air conditioner was poor, carpets were dirty
Location was very good, the room was very clean. Can't say there was anything that I didn't like...
The staff was really friendly and recommended amazing local spots to grab the best wine and seafood at. Also the location is amazing! You're right on the bay in front of rows of sailboats and the Morrow bay rock is in clear view. It is a little pricey (not sure if it was because of memorial weekend).
Gorgeous surroundings, nice private balcony, good views of bay Restaurant under construction - can't wait to go back so we can eat on-site.
Setting was absolutely beautiful. Nice balcony to enjoy the sights and sounds of the coast. One very small wall heater about 8 inches from the bed. Did not heat the room and did not leave it on for any length due to perceived fire danger. Took over an hour for staff to deliver a phone book.
the location was great, and the area was quiet and relaxing, just as I had wanted. although we had a garden view room, we still had a wonderful view of the bay. the quality of furnishings was less than I expected, and the bed was extremely uncomfortable.
We ads outlet loved our time at the Inn. Our third time staying and definitely not our last!!!
This is a beautiful resort for bird watchers, boat enthusiasts, golfers and anyone interested in amazing customer service. -pool and jacuzzi area was clean -view was awesome from the restaurant -very close to hiking, beaches, shopping -Bed was on the harder side/not super clean -TV is too low on the wall to watch from the bed -Birds were very loud in the morning
Great views, great hikes, great food, friendly staff. Unfortunately the wifi was virtually unusable. I got five bars of signal strength but almost no bandwidth coming across that open pipe. I could barely send or receive an email through the 48 hours I was there, and Google Maps was unusable. Because my phone is on Sprint, which has zero coverage at the location, I was completely without internet for the weekend. Internet is no longer a luxury item - we now completely plan our travels with the internet. Sorry if it sounds whiny, but this was a huge pain in the neck.
The hotel was comfortable, the room clean,well arranged with an excellent bed; something we've had every time we stayed at a Great Western. Decent price. Good, helpful staff. We'll use this chain as our default hotel.
Quiet and clean No elevator
walking distance to cerro (the big mountain in town) trails. Far from the downtown corridor. , you have to drive or bike into town.
was clean, quiet, convenient location, nice staff breakfast was free but not very good.
My room was clean, quiet and the bed was very comfortable. The staff was very helpful and polite. The hotel is in a great location, close to SLO, shopping and the beach areas. I would stay again.
Price and all other aspects of the hotel were good. Nothing fancy, but the hotel satisfied what I wanted for this trip. Wine and cheese benefit could be improved or dropped, minimal effort was done on the cheap.
Extremely helpful staff
This basic room provided comfortable beds, a clean room and bathroom, a good breakfast, and updated furniture and electronics. Plenty of outlets. Couldn't hear anything from adjacent rooms. We just needed a place to rest during our road trip and this place was by far the most expensive we stayed at. If you have to make a last minute reservation be prepared to pay at least a 50% hike up.
We always have a great stay at this hotel. We will definitely be back the next time we are in San Luis Obispo.
Clean bathrooms, great staff!
Other than loud neighbor it was s berry comfortable stay. Will stay there again.
Location and price to value Not within walking distance to downtown but easy access to freeway and good central location for visiting local wineries.
This hotel is a great price, centrally located to wine country, the fair grounds and downtown Paso. We enjoyed eating breakfast at Margies Diner on the grounds. Our hotel cost included $5 off our breakfast and free coffee. This is the third stay for us and I would definitely stay again.
The Black Oak Best Western is an older motel, but has been remodeled and is quite comfortable. The pool looked newish and there is now an exercise room. Breakfast, $5 coupon p/p, next door is so big that we ended up splitting one breakfast and that was plenty to eat.
Staff was very knowable and professional rooms were a good size location was great Called for a taxi hours before a show they confirmed when taxi didn't show I called cab company they simply said they had no cabs available The front desk arranged for us to be picked up and taken to our show great job Black Oak staff :)
Large rooms, beautiful grounds, convenient shops and restaurants , great proximity to all wineries, friendly staff! Noisy guests on Saturday night
The room was very nice and very clean. Our room had a sink and mirror in the bathroom as well as outside - makes it easier getting ready. Our room was right next to the parking lot - woke up at 7am to someones car alarm going off. It was very loud despite a wall barrier.
Location is everything - easy walking distance to downtown. Close to downtown, but it is a hike.
Clean, comfortable, very conveniently located. Courteous and helpful staff. Nothing comes to mind.
Location The walls were thin could hear the hotel staff below talking til late. Also the bath tub was dirty, with hair in it.
This hotel was conveniently located near the tourist areas as well as the local hangouts. It was clean and the bathrooms have been updated. We had an upstairs room with a ceiling fan and ac unit worked well. Rooms had fridge, microwave and coffee maker. Sheets were clean and fresh. Mattress was hard as a rock, lucky I brought my tempurpedic pillow. My back was sore after the first night. Booking was supposed to be a Queen but it was more like a double. My feet hung over the bottom of the bed unless I curled up. Other than that I will definitely stay again.
Location is great about 2 blocks from the waterfront and all the shops. The staff was kind and friendly and the room spacious. Our room was close to the cleaning closet and as of 8 am they had te laundry going which did not allow us to sleep. The breakfast is meager with morsel portions at best.
They claim breakfast included, but isn't true. Only coffee and one table for all rooms! Old fashion room, without elevator. Impossible to connect to Wireless Internet. No air conditioning on the room. Quality/Price really bad. Suggestion: stay out of this hotel
no one. Worse experience when i have been travelling in California. A nightmare, i didn't sleep all night, internet didn't work, the stuff of the hotel very rude a very bad experience. The hotel is in a good location (close to morro bay -there isn't anything here except the big rock). BTW the stuff was very bad. It's an indian family, i checked in with a little child with around 13 years old. Internet didn't work properly and when i asked some help after 2 minutes the father of this guy started to be very rude. He told me to leave the desk (because it's a private area) and if i was unhappy for internet i could leave the hotel. After that, when i back in the room i discovered that the wall was very thin. I didn't sleep all night. Someone close to my room watched TV and talked in the room until middle night. When finally i was sleeping, some noise from above (because the hotel is in papier mache)
nothing the room was dirty and full of hairs all over the bed, the shower, the bathroom. we report this, but got not answer. The shower key was very very very hard to open. I felt the wall was going to fall
location needs some repair - wifi not available in all rooms
very nice, cline room, very good price, near the sea, very nice persons in lobby - very helpfull
everything was new and very nice, very close to the ocean and all the shops walls were are a little thin can hear the people snoring upstairs
Nice and quiet would be better if the rooms were alittle bit bigger
Location location location. Easy walking to front street, dinner, shops, etc. Bed was awful, paper thin walls so heard EVERYTHING going on in the room next door.. And I mean everything. Breakfast was no bueno. Early check in was not allowed even though I requested it. If it weren't non refundable we probably would have found somewhere else to stay..
Our room had living room and separate bedroom which made it convent for a business meeting.
Room was well sized for me and my family. Location was great. Beds were comfortable. Got to check in early and that is always a plus. Breakfast was adequate. Parking was a bit tight but not a deal breaker. Will be returning soon.
We have stayed at this hotel several times in the past. The location is great and the hotel is well-kept. Most of the staff members are very nice and helpful. The hotel would be more desirable if it had a hot tub. Also, the continental breakfast used to include hard-boiled eggs and a nice selection of pastries. This time the breakfast seemed sparse.
It was 300 metres from the beach, breakfast was very good. It was expencive, but was all I could find.
We travel to cayucos because of their fabulous dog beach. This motel is perfect because they are very dog friendly. They provide towels and blankets for your dog if you need them, and have a dog shower outside. They do charge $15 for your pet. The breakfast is lousy. Nasty dry bagels.
Large room, comfortable beds Not a fan of the coffee, but breakfast is not what I was looking for.
The size of the room was bigger than expected. Very nice. Also, plenty of towels were provided. We requested a King bed room, but were given a two queen bed room. We were asked if we were notifed via e-mail that the king room was not available--we were not notified of this. However, the person at the desk was able to change our room and meet our request.
we enjoyed being close to the beach and shopping,also dining .
Cayucos is a great town and most everything is walking distance. The room was spacious. The room did not feel clean. There were visible stains and the carpet felt sticky. Hospitality was lacking, and a particular incident made management appear discourteous and unwelcoming.
Covered all the bases. Dog friendly, picnic tables, good breakfast, clean, etc
Stayed here with my wife and we had a great time. Location was great, it was 2 blocks from the all the shopping, restaurants, and bars. The staff was super friendly and the breakfast that was included was also good. They had bikes that we were able to use and road them throughout town. We had a great experience and will definitely be staying again
I had a fun time there, it's close to the water and the owners were friendly. There was breakfast in the morning and checkout time was reasonable at 11am. No complaints here.
We had a great experience. The staff is excellent and so helpful. Our fireplace was broken, which they didn't know about until we got there. Jim (owner) tried to fix it but couldn't. He tried to get some out to fix it immediately, but couldn't. He felt terrible and gave us a generous gift certificate to a nice restaurant to compensate for it and made sure we had space heaters. He even personally called and got us a reservation and made sure the restaurant was aware and welcoming of our 2 year old daughter at a very nice restaurant where they don't even have a kids menu. Everyone was so kind to us. When we checked out, he apologized many times about the fireplace and it really wasn't a big deal to us. I would highly recommend this place. It was cute, comfortable, perfect size for our family, great location, and awesome staff.
Perfect Location Beautiful room Comfortable Perfect size Wonderful Staff Fireplace Romantic Pillows Shower Head