The Georgian Terrace Hotel

I picked up bed bugs at this hotel in September 2013, was bitten horribly and spent thousands of dollars to eliminate the problem from my home. Phone calls to to hotel management were not returned. I wanted to make sure they treated the problem so others wouldn't experience what I went through. I'm extremely disappointed. 

My daughter and I recently stayed here and I can tell you it is WAY OVERRATED!!!! It is an OLD RUN DOWN hotel. It cost us a fortune to stay there and the staff was very indifferent at best. The door to our room would not close tight and could be pushed open 2 or 3 inches. It wouldn't have been hard to break in to the room. I have worked at many hotels and it's sad that we could have stayed at a choice hotel and had a better stay for half the money which would have included a breakfast along with free parking. Here it is outrageous! 

The hotel was hospitable with friendly staff. Overall, I was satisfied. I pre-ordered champagne in the room, but that was not delivered and I needed to remind them to bring it. Otherwise, the room was clean and large

I recently stayed at this hotel for a wedding. I was very excited because even though I live in Atlanta, I had never stayed here or been inside. My husband and I stayed two nights, and it was not at all what we expected. I think at some time this hotel was THE place to stay in Atlanta. But not anymore. It's old and run down, with non-working power outlets, clogged tubs, and old, drab curtains and furniture. There is also an OLD smell inside. The front-desk staff was not very friendly, and treated us very poorly. The wedding overall was lovely, and the location of the hotel is perfect. But for the price you're paying to stay in the heart of Atlanta, its not worth your time. I'm sad to write this, but others should know the reality of this hotel.

We stayed in. 2 bedroom suite with queen beds, sofa, dining table, business desk, 3 TVs, and full kitchen. Lots of room and very comfortable. Convient location directly across from the Fox Theatre, etc. it is in midtown, so you do want to be up on as high a floor as possible for noise reasons. Definitely would stay here again.

I really enjoyed my stay at the Georgian Terrace. It's close to both midtown and downtown and has really beautiful views of the city, at least from the upper floors.Atlanta traveler

First, I really like this place and have parked or stayed here many times. HOWEVER, I had one of the worst consumer experience of my life here. I was backing into a parking space and I have a backing system that warns me if I'm getting close to objects. So I'm looking in the driver side mirror to ensure I'm staying in the lines. Next thing I know my back window is broken out by a ventilation duct. The object was not barricaded, nor was it detected by my backing system because it was too high. The Georgia Terrace security couldn't have handled the situation better and helped vacuum out the glass. The total damage to my car was around $3,000. I contacted the Georgian Terrace Director of Operations and copied the GM on the email. They were extremely slow to respond, took no accountability, and made no attempt to compensate me in any way for the damages. My impression was that they were scared I was going to file a lawsuit or something. After 2 months of sending emails and leaving phone ...

We stayed at the Georgian Terrace for a night in Atlanta and had a wonderful time. The views were spectacular and the rooftop pool is amazing. The only gripe we had came from the room service. We had ordered a pizza and it had obviously been tossed around quite a bit. The hotel gladly made us another and also gave us a fruit platter to make up, unfortunately some of the fruit was moldy. We looked past this minor inconvenience though and still had a great stay.

I have stayed at the Georgian Terrace several times and have never been disappointed. Staff are extremely friendly and helpful and the room and amenities are wonderful.