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Size of room, friendly staff Location, toilet in room had a sewer smell all three days even though it looked clean, every evening we would get a smokey smell in our room, was told it was from outside burning in the area.
Breakfast was very poor. Definately not a 4 star hotel
The hotel is quiet, clean, and comfortable. The staff tried very hard to please. The staff was very friendly. The staff was, at times, slightly overly attentive.
Staff is very attentive to the needs of the clients. Dinner served at the hotel restaurant was very good and very reasonably priced; however, we cannot comment on the free breakfast since we were too rushed in the morning to take it. Hotel offers modern amenities in rooms. Hotel room was very reasonably priced.
nothing there was not a buffet breakfast, on the table 1 basket with 2 crossants, 2 toast envelope, coffee, every day we need to ask juice,fruits. dinner service bad the last night dinner the cook did the waiter service to us
Big, nice looking place, food was pretty good. Price was good. A little creepy, as I was one of only a few guests in the huge hotel. No English spoken at all by staff. One guy was almost too nice.
wonderful newly built (2007) Hotel, that looks and feels like a historic Grand Hotel. Perfect service, maybe even too caring.... Rooms would need an upgrade, and the bathroom one more shelf.
Staff made us feel very welcome.
Every thing was spot on made really welcome and treated as kings and queens Only bad thing was the shower was really small
We were struggling to find lost luggage. We spoke no Italian and the staff no English. In spite of all that they were extremely helpdful. We communicated using an online translater and that worked. Place and brand new and emaculate. The views are wonderful. It helped to have a GPS to find the place.
The staff were very helpful and welcoming. The location is good with lovely views
The staff were very attentive and the hotel was in a great location and suited our needs. Not applicable
All of the staff were friendly and helpful. The food at the restaurant was very good.
Quite good little far from any majior shopping(avellino) very relaxing
The stay was wonderful from the moment we arrived to leaving its not often i leave a hotel with a tear in my eye but we where treated really well by your staff,we found you on the net and still cannot believe our luck and will come back again for sure one day. Nothing to not like
The kindness of the staff.
The. Food in the restaurant was poor quality for a 'so called' 4 star hotel!!!
Spacious and clean Room lighting poor
This is a good and quiet hotel. Very friendly staff, but it was a little bit difficult to talk with them - they mainly speak Italian, but not English. The room was clean. Very poor breakfast for 4 star hotel.
Nothing There were many things I didn't like. The breakfast in the morning was very poor. Only four slices of bread left, and rather dried out and sad looking bread. The butter tasted like it had gone off and the milk for cereal was warm. The laundry service was very poor also, and some of our clothes came back smelling of smoke. Not happy and would not stay there again.
The staff was very helpful and courteous! They were able to communicate with us even though we speak very little Italian! The food at their restuarant was wonderful and reasonably priced! To be honest I don't remember reading hotel guest reviews. I booked primarily due to its location to Contrada where my wife's grandfather was originally from in Italy. So I left the review part blank.
English speaking hotel Fab food Breakfast was mediocre but filled a hole first thing in the morning. No bad points!
Modern hotel with comfortable, spacious rooms. Good breakfast. Hotel is located in an unattractive industrial area.
Location a short distance from the motorway exit was very convenient, if not totally clear to find, and restaurant was not bad at all. Large bedroom but very bare of decoration.
Friendly hotel staff; nothing was too much trouble - it was Easter weekend and there were few other guests around but they openened up the kitchen - offered us anything we wanted (even full continental breakfast when we got up late the first morning!) Nothing
Friendly Staff and Free WiFi was a huge benefit I would strongly recommend that you need a car to stay at the hotel as there is no pavement access so you are limited to where you can go once at the hotel.