Pros (+) Location Concierge Staff was Excellent - always finding great ideas for things for us to do.
Cons (-) Breakfast and meals on the property were OK - but I expected something better.
4 stars
Skycity Hotel Auckland
Corner Victoria And Federal Streets, Auckland, New Zealand
Auckland, New Zealand
See location+64 9363 6000Photos of Skycity Hotel Auckland
Overview
Not only does the SkyCity Hotel put guests right in the heart of the action of Auckland, New Zealand’s city center, the property also offers a plethora of dining and activity options right within the SkyTower. Designed to meet the needs of travelers of all types, from families to couples to business guests, the SkyCity Hotel offers four-and-a-half star lodging everyone can enjoy.
Featuring 323 rooms with sweeping city views and spacious designs, the SkyCity Hotel delivers luxury and city amenities close at hand. Each of the rooms features a flat screen television, so guests can unwind after spending time in the on-site casino or after they’ve been enjoying Aukland. Refrigerators keep essentials cool, while the minibar offers drinks and snacks close at hand. Air conditioning is also standard throughout.
Guests need not leave the SkyCity Hotel to experience more than 20 restaurants, cafes, bars, and the world-class on-site casino. SkyCity also boasts award-winning spa facilities, which provide guests with a full-service experience and such services as manicures, facials, massages, and so much more.
While the SkyCity Hotel is designed to meet all of the needs of guests, from entertainment to dining, should guests want to leave the hotel they’ll find themselves close to a number of attractions and restaurants in the area. Guests can dine at The Grove, for European fare, or the Fondou Café for café style food. Shopping and game sites are also plentiful in the area.
Amenities at Skycity Hotel Auckland
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
- Business center
- Flat-screen TV
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Key card access
- Express check-out
- Bottle of water
- 24hr front desk
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
General
- Family rooms
- Seating area
- Slippers
- Inner courtyard view
- Interconnected room(s) available
- Sofa
- Telephone
- Carpeted
- Storage available
Dining
- Electric kettle
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Kettle
- Food can be delivered to guest accommodation
- Coffee machine
- Dining area
Accessibility and suitability
- Entire unit wheelchair accessible
- Increased accessibility
- Shower chair
- Accessible by elevator
- No smoking
- Toilet with grab rails
- Designated smoking area
Bathroom
- Shower
- Spa bath
- Toilet
- Toilet paper
- Bathrobe
- Private bathroom
- Walk-in shower
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- TV
- Smartphone dock
Parking and transportation
- Parking
- Airport shuttle
- Valet parking
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Bedroom
- Alarm clock
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Things to do
- Gift shop
- Casino
Family friendly
- Babysitting or child care
- Cribs available
Outdoor
- Terrace/Patio
Health and safety
- Safe
Fitness
- Fitness center
Reviews of Skycity Hotel Auckland
8.5
Very good
3108 verified ratings
Wonderful
1722
Very good
632
Good
399
Okay
151
Fair
107
Mediocre
54
Poor
43
Summary of reviews
Guests say
Guests appreciated the hotel's excellent location, being close to attractions and amenities. However, many reviews highlighted issues with cleanliness and service, with several guests reporting that their rooms were not cleaned properly and that staff were not attentive or friendly. Overall, while the location is a strong point, improvements in service and housekeeping are needed.AI-Generated from customer reviews
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Q&A(5)
Tips(10)
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8.5 out of 10
48 reviews
9 out of 10
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All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How are the beds at Skycity Hotel?
Guests have described the beds at Skycity Hotel as comfortable and clean, providing a good night's sleep after a day of exploring the city.
Is parking readily available at Skycity Hotel?
While some guests have found the parking to be tight and confusing, Skycity Hotel offers valet parking and is conveniently located near many attractions and restaurants, making it easy for guests to explore the area without needing to use their vehicle.
What can guests expect from the dining options at Skycity Hotel?
Skycity Hotel offers a wide range of dining options, with more than 20 restaurants, cafes, and bars on-site, providing guests with a variety of choices for their dining needs.
How is the cleanliness at Skycity Hotel?
Guests have praised the cleanliness of Skycity Hotel, describing it as clean, well-equipped, and spacious, providing a comfortable and relaxing stay.
What is the best time to visit Skycity Hotel?
The high season at Skycity Hotel is in October, offering guests the opportunity to enjoy the hotel's fantastic location and amenities, while the low season in August may provide a quieter and more affordable stay for those looking to explore Auckland.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Travel
August is considered the low season, which may offer more affordable rates and fewer crowds.
Explore Nearby Attractions
The hotel's central location provides easy access to popular attractions such as Sky Tower, Queen Street Shopping District, and Viaduct Harbour, all within walking distance.
Check for Special Deals
Booking through certain platforms like Agoda may provide access to incredible deals, making the stay more cost-effective.
Be Mindful of Noise
Some guests reported that loud music and entertainment outside the room could be heard until about 10 pm, so light sleepers may want to take this into consideration.
Request Essential Amenities
Some guests noted that basic items like bottled water, mini-fridges, and snack drawers are no longer standard in rooms. It's advisable to request these amenities if needed.
Take Advantage of On-Site Dining
With over 20 restaurants, cafes, and bars, guests can enjoy a variety of dining options without leaving the hotel premises.
Consider Parking Alternatives
Several guests found the parking situation challenging, so exploring valet parking or alternative transportation options might be beneficial.
Utilize the Casino and Spa Facilities
The hotel offers a world-class on-site casino and award-winning spa facilities, providing guests with entertainment and relaxation options within the hotel.
Engage with the Concierge
The concierge can provide a full range of items, including amenities like robes and slippers, upon request, ensuring a comfortable stay.
Location
Corner Victoria And Federal Streets, Auckland
What's nearby
- Sky Tower56 yd
- Skycity Auckland142 yd
- Queen Street362 yd
- Auckland Art Gallery Toi o Tāmaki0.3 mi
- Auckland Town Hall0.3 mi
- Viaduct Harbour0.4 mi
- The University of Auckland0.5 mi
- Air New Zealand0.5 mi
- Wynyard Quarter0.6 mi
- Karangahape Road0.7 mi
- Auckland War Memorial Museum1.2 mi
- Auckland Harbour Bridge1.5 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Skycity Hotel Auckland
Low season | October |
|---|---|
High season | February |
Average price (weeknight) | $125 |
Average price (weekend night) | $125 |
When to book a room at Skycity Hotel Auckland
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Skycity Hotel Auckland
FAQs when booking at Skycity Hotel Auckland
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
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See most recommended stays in AucklandGood to know
Value for money | 8.4 |
|---|---|
Distance to city center | 0.3 mi |
Nearest Airport | Auckland Intl |
Distance to airport | 10.9 mi |