Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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9.3 "Terrific location."9.9 "99%
liked the proximity to sightseeing ." 9.9 "99%liked the proximity to shopping ." 9.8 "City centre within easy reach , said 98%." 10.0 "100%enjoyed the restaurants & bars nearby ." 8.8 "Easily accessible by car , said 88%." 10.0 "Near to public transport , according to 100%." -
8.5 "Breakfast is good."
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8.4 "Great service."9.2 "92% found the
staff to be very friendly ." 7.8 "78% thought theservice was very professional ." 8.3 "83% said theconcierge service was amazing ." 9.2 "92% werehappy with the room service ." 8.3 "83% found therestaurant service to be one of the best ." 7.8 "78% wereimpressed by the valet service ." -
8.0 "Amenities are good."7.9 "79% thought the
building was wonderful ." 7.9 "79% said thefacilities were very new ." -
7.5 "High comfort."8.9 "89% said the
beds were comfortable ." -
7.0 "Nice rooms."6.1 "Only 61% said
rooms were big enough ." 5.5 "Only 55% thought theshower was ok ." 6.8 "Only 68% said therooms were modern ." 5.7 "57% thought theminibar was ok ." -
6.3 "Internet is average."5.2 "52% thought the
wifi quality was ok ." -
5.4 "Average value."
Overall Rating
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9.5 "Terrific location."9.8 "98%
liked the proximity to sightseeing ." 9.9 "City centre within easy reach , said 99%." 9.9 "99%liked the proximity to shopping ." -
8.7 "Breakfast is good."
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8.4 "Great service."8.9 "89% found the
staff to be very friendly ." 7.5 "75% said thereception staff was great ." 8.2 "82% thought theservice was very professional ." 8.0 "80% said theconcierge service was amazing ." -
8.0 "Vibe was good."7.8 "78% thought, the
hotel was modern ." 8.9 "89% said it was astylish hotel ." -
7.3 "High comfort."8.9 "89% said the
beds were comfortable ." -
6.9 "Rooms are ok."5.7 "Only 57% said
rooms were big enough ." -
6.4 "Internet is average."5.3 "53% thought the
wifi quality was ok ." -
5.6 "Average value."
Overall Rating
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9.2 "Terrific location."
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8.6 "Breakfast is good."
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8.3 "Great service."9.1 "91% found the
staff to be very friendly ." 7.7 "77% said thereception staff was great ." 7.5 "75% thought theservice was very professional ." -
8.1 "Amenities are good."8.1 "81% thought the
building was wonderful ." -
7.6 "High comfort."8.8 "88% said the
beds were comfortable ." -
6.9 "Rooms are ok."6.0 "Only 60% said
rooms were big enough ." -
5.3 "Average value."
Overall Rating
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9.4 "Terrific location."
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8.4 "Great service."
Overall Rating
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9.4 "Terrific location."
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8.6 "Great service."9.3 "93% found the
staff to be very friendly ." 7.6 "76% said thereception staff was great ." 7.7 "77% thought theservice was very professional ." -
8.4 "Breakfast is good."
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7.9 "Good amenities."7.9 "79% thought the
building was wonderful ." -
7.8 "High comfort."9.0 "90% said the
beds were comfortable ." -
6.8 "Rooms are ok."6.4 "Only 64% said
rooms were big enough ." 5.5 "Only 55% thought theshower was ok ." -
6.6 "Internet is average."
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5.4 "Average value."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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10.0review from
Was great. Was upgraded and offered complimentary drinks.
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10.0review from
friendly and helpful staff. clean room and quick, flexible check-in.
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10.0review from
Everything nothing
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8.2review from
This hotel feels like it has seen better days. Check in was a breeze but they really do need a bigger car port or a system where if you leave your car it immediately goes to valet rather then holding up other clients behind you. We were on the second floor facing out to what could only be student housing. Room was good overall but there parts of the carpet that were sticking out from where it joined the bathroom, very shabby. In regards to location, the hotel was close to everything so location wise it was ideal. The breakfast buffet was on point though and worth the $25per, lots of choices.
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7.0review from
The bed was very comfortable and the staff were helpful and polite. Very modern decor. Room was not as spacious as I expected.
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8.0review from
The newly done out room and high level of standard by al staff. The parking outside the hotel is very small
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6.7review from
Convienece, comfort, easy access. nothing
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6.3review from
It was convenient to the city I booked and payed for a harbourview room and was disappointed even when l was up graded to another room l still did not have a Harbourview, l could just see it if l stood on the bed, seemed to be false advertising.
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7.7review from
The location is great - right in the centre of the CBD. We requested a room that was a) up a few floors & b) if possible, to view the sky tower. Both requests were fulfilled. 10 out of 10 for our stay.
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5.6review from
Comfortable room, large and spacous thank you. The staff at the bar - absolutely useless and did not have any people skills at all.They did not acknowledge guests sitting in lounge to be served, if they did see us they ignored us and continued wiping glasses. Orders of simple drinks took excessively and embarrassing long. One took the order, one was asked about the status of the order and another brought the order out!Parking was a big issue - The Rydges should have onsite parking available and especially for Ridges Priority Guest, we should not have to pay for parking.Internet - this should also be free of charge for Priority Guest or any guest really, In this day and age with easy access to the internet and the little cost of having broadband in a hotel, it is quite disappointing.
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8.0review from
The staff were excellent and upgraded our second night free of charge because the room booked was not available. They were always helpful and professional. Also the doorman was especially warm and welcoming.
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8.0review from
Good position to visit Auckland, good value for money
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8.0review from
Well priced for Valentines Day, friendly staff and we were happy with the closeness to restaurants etc. Definatly value for money accommodation!
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4.4review from
handy to city in the lifts very dirty
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10.0review from
Was great. Was upgraded and offered complimentary drinks.
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10.0review from
friendly and helpful staff. clean room and quick, flexible check-in.
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10.0review from
Everything nothing
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8.2review from
This hotel feels like it has seen better days. Check in was a breeze but they really do need a bigger car port or a system where if you leave your car it immediately goes to valet rather then holding up other clients behind you. We were on the second floor facing out to what could only be student housing. Room was good overall but there parts of the carpet that were sticking out from where it joined the bathroom, very shabby. In regards to location, the hotel was close to everything so location wise it was ideal. The breakfast buffet was on point though and worth the $25per, lots of choices.
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8.0review from
The newly done out room and high level of standard by al staff. The parking outside the hotel is very small
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8.0review from
The staff were excellent and upgraded our second night free of charge because the room booked was not available. They were always helpful and professional. Also the doorman was especially warm and welcoming.
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8.0review from
Good position to visit Auckland, good value for money
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8.0review from
Well priced for Valentines Day, friendly staff and we were happy with the closeness to restaurants etc. Definatly value for money accommodation!
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7.0review from
The bed was very comfortable and the staff were helpful and polite. Very modern decor. Room was not as spacious as I expected.
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6.7review from
Convienece, comfort, easy access. nothing
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7.7review from
The location is great - right in the centre of the CBD. We requested a room that was a) up a few floors & b) if possible, to view the sky tower. Both requests were fulfilled. 10 out of 10 for our stay.
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6.3review from
It was convenient to the city I booked and payed for a harbourview room and was disappointed even when l was up graded to another room l still did not have a Harbourview, l could just see it if l stood on the bed, seemed to be false advertising.
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5.6review from
Comfortable room, large and spacous thank you. The staff at the bar - absolutely useless and did not have any people skills at all.They did not acknowledge guests sitting in lounge to be served, if they did see us they ignored us and continued wiping glasses. Orders of simple drinks took excessively and embarrassing long. One took the order, one was asked about the status of the order and another brought the order out!Parking was a big issue - The Rydges should have onsite parking available and especially for Ridges Priority Guest, we should not have to pay for parking.Internet - this should also be free of charge for Priority Guest or any guest really, In this day and age with easy access to the internet and the little cost of having broadband in a hotel, it is quite disappointing.
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4.4review from
handy to city in the lifts very dirty
