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Proximity to event we were attending; room was comfortable; price was right. No 'extra' lock on the door other than a chain lock. (The lock was there--the handle was missing) The shower didn't work. The 'breakfast' was poorly stocked; everything was almost gone from the time it 'opened' to 'closed.'
Rooms are clean. Hotel is located close to the event we were attending. Easy to get to. Gentleman who checked us in was extremely friendly, helpful, and thorough! Advertise 'breakfast'--there was NONE. In fact, there was no one in the office! It was supposed to start at 6:30am..... When we left at 8am there still was no sign of anyone working there--OR coffee, toast, cereal..... (Did someone oversleep?!)
Location is perfect for the venue we attend! MINOR problem: TV needs to be replaced; older TV with picture tube, and picture is somewhat blurry with a green hue in the upper lefthand corner.
Everything would have been okay except for the fact that their hot water heater went out during the night and we had no warm water in the morning See above
It was ok but older hotel that you still use the key . Price was fair for the size of the room Front door dragged on the carpet when to opened door.
The staff was friendly.
I will return here, it was a very pleasant stay
Nothing Spa out of order Ac didn't work, restaurant closed.pool area was dimmer than should be for safety....chair broken in room. Cheap everything...nasty.
Breakfast options very complete and well done. Parking was convenient to all doors Pool and exercise equipment provided good for short stay No hassle room towel and bathroom cleaning each day Not as clean as I had hoped in common areas and hallway Toilet quite low to the ground...very hard for arthritis or hip replacement mature clients. Room a bit cramped for two people
The atmosphere was very relaxed. Everything seemed very well unkept and clean. The room was very large and nice for the price!
My stay was very short. Arrived late evening and departed early morning. Room was comfortable. Desk personnel was very helpful. I will never book a listing that is Expedia has again. They charged my credit card immediately, and cancellation has to be by 4 PM on the day I made the reservation.
This guest did not leave comments about this hotel.
The pool and hot tub were great! The breakfast was very good and the food was hot and tasty. Bugs in the room.
It was clean nothing
excellent breakfast selection My son woke up with bug bites only to find out there were ants crawling all over his bed! I wouldn't be surprised if the other reddish colored beetle looking bugs were not bed bugs! Disgusting!
Friendly front desk. Breakfast was good. Coffee always available. Nice large rooms. I spent until 2:00p.m. on Saturday in my room getting ready for a wedding. I had the do not disturb sign but removed it when I left. No one cleaned the room. I guess I left the sign on too long. Sunday I only had 1 clean towel because of this.
This guest did not leave comments about this hotel.
There weren't a lot of people there but the staff was very friendly and would do whatever they could for you. No. It definitely meets our needs when we are in El Dorado.
The room was clean, staff was friendly, check-in was quick and easy, breakfast was good. Toilet in our room ran the entire time and the shower curtain was not wide enough so there was a lot of water on the bathroom floor after shower was finished.
Complimentary breakfast were awesome Pool was out of service for a full day
The location. It is close to my 92 year old father-in-law. We had a room with a microwave and refrigerator this time. That was great.
Location, customer service, accommodations and pricing. The overall experience was very good.
Pool water was warm and staff went above and beyond. Breakfast was mediocre. Hotel was nothing special but was very clean and staff kind.
Location The carpets felt dirty, the AC was very loud, and only had a very thin blanket. Also felt very itchy after the stay.
Location and bed
Good value for the price
Clean room. Comfortable bed. Good shower. Good TV. Decent breakfast options. Just a bit outdated as far as the carpet but overall very nice.
Room was clean, soft bed, helpful staff. Went to take shower late. No cold water but plenty of hot. It was too late to call office.
The bed was comfortable but me personally I could sleep on a bed of nails and be happy. The couple that went with us didn't sleep at all because their bed was not worth sleeping on. Did not care for the black, pink, and somewhat orange mold in and around the bathtub/shower. Desk clerk was a little off putting and I had reserved rooms a couple months in advance. So her attitude right up front was uncalled for.
The staff knew the area and gave us excellent directions. No.
The rooms were dirty ,smelled bad,sheets were dirty,bathroom had no towels but dirty
Bathroom was clean. The self check in didn't work, had to wait for staff, the first key didn't work, 1 of the 2 beds had dirty sheets - VERY dirty! The sheets actually had blood & dirt on them. Under the beds were filthy looked like never vacuumed. I'm requesting a refund.