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My wife is having to go to the Cleveland Clinic. This is close, clean, comfortable and a good value. Much better than a hotel that was recommended by the locals. Various eating opportunities close by too. A little problem with the door to the room a clerk came and showed us the "trick" to get it. It was fine the rest of the time even with no "trick" used.
The cleaning staff did a good job of tidying up our room during our stay of several days. The staff was friendly. The rooms were very dated and the carpet needed to be deep cleaned or replaced.
Location was nice. Visit was for a family wedding at 1 PM on 6-11 and since check-in time is listed as 2PM I called when I made reservations and spoke with Paula and asked her since we were driving from NY could we check-in early ? Didn't want to drive in my tuxedo. Paula told me room would be ready anytime after 11AM. My wife and I arrived about 11:15 and after we drove around the building, office entrance is not clearly marked. I went to register and was told no rooms were ready, they were full-up last night, I informed the desk clerk of my prior arrangements and suddenly our room was ready, second floor and no ramp or elevator. I had read reviews of cleanliness problems so while I brought our luggage my wife sprayed the room with Lysol. No obvious spiders but thick layer of dust on the telephone in plain view. Lack of power outlets at desk for computer and cellphone also saw a multi-plug adaptor behind refrigerator, microwave, with multiple lights plugged into one outlet. Looked like an electrical overload from a former fire investigators opinion. Bathroom was clean. Didn't get to the breakfast. Sunday AM started loading the car but when we were ready to check-out we waited at the desk and no clerk so we went out to our car only to find the clerk outside smoking. No luggage stand in room so you must either use the bed or floor to access your luggage. I did try to make a local call from my room but call would not go through ? if problem with motel or local telephone system. Nice non-smoking room but smokers outside lobby entrance forcing you to walk through smoke cloud, employees & guests. Motel was quiet, bed comfortable, and tv worked but channel guide would have been nice in stead of needing to surf to find news and weather. I would consider staying here again.
The room was nice and clean They charge me three times for my room and i travel to ohio for a funeral and the day of the funeral i came out to the guys cutting the grass and there was grass all over my car i had to go to the car wash before the funeral
Very clean, comfy, and remodeled. Excellent value for the price, I would stay here again.
Location. Front desk was very accommodating on so many levels. Great big big THANK YOU to hotel employee. Breakfast was so-so as anticipated. But there are several options nearby.
They did as I expected. Breakfast was a waste of time.
cost/location/ quiet and clean. great stay no
Nothing Unknown brown stains on mattress extra bedding brought up stained and with burn holes refrigerator stopped working and leaked ac didn't work correctly bad smell in room internet didn't work took an hour for computer to work to check in
The staff were very friendly. Heat wasn't working in our room, we had to sleep with our jackets on. I found an underware left from previous guest. Overall, it was a terrible experience I wish doesn't happen again.
Super cheap and very nice. Not like a hotel 6 at all.
Location. Close to all. Beds are surprisingly very comfortable. Cou be a bit cleaner. For 1 night stay it did the job. With exception to the great, obviously newer matresses, the rooms are a bit dated. Breakfast does the job but just ok. Staff is friendly. Great nights sleep. Pool was not open :(.
Our room was remodeled. The first room we were assigned was already used and they had to change our room.
Dirty. They double charged me. I payed cash and the. I was charged again. The towels were brown although they were supposed t be white They were like dishrags.
NOTHING STAFF WAS RUDE AND UNPROFESSIONAL AS WELL AS THE OWNER. THE POOL WASNT OPEN MY GRANDDAUGHTER BROKE OUT WITH ALLERGIC REACTION TO THE PROVIDED SHEETS. I WONT EVER STAY AT ANOTHER MICROTEL HOTEL UNTIL THE CORPORATE HEADQUARTERS MAKES THIS RIGHT!!
Got upgraded to a suite at no additional cost. $30/night pet fee (about typical). Very close to restaurants and the Ohio Turnpike. Breakfast just average, but acceptable.
Weed smoking can be smelled in hall Staff wakes you up at 3am and at 9am Worse place to stay general manager lies about things he says and about matching prices Weed smoking and noise all night next door
The room was clean. The wifi was fast. The owners were cooperative. Lacking privacy. No food except a marginal breakfast called continental. No iron in the room. Sofa was small and uncomfortable. No locker to keep your valuables in. 90$ was a very high price for this room. I stayed in Hilton Garden Downtown Cleveland at the same price for a month before shifting here.