Pros (+) Friendly staff, public areas well maintained, rooms were decently clean.
Cons (-) Very shabby facility. Lots of wear and tear. Strange decor and outdated amenities (vending machines that don’t take credit cards, e.g.).
Latest deals for Casulo Hotel
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Amenities at Casulo Hotel
- Bar/Lounge
- Free Wi-Fi
- Cable or satellite TV
- Meeting/Banquet facilities
- ATM on-site
- 24hr front desk
- Safe
- Increased accessibility
- Air-conditioned
- Non-smoking rooms available
Reviews of Casulo Hotel
3.9
Poor
355 verified ratings
Wonderful
45
Very good
18
Good
18
Okay
21
Fair
25
Mediocre
26
Poor
202
Summary of reviews
Guests say
Most guests were dissatisfied with the hotel's cleanliness, describing rooms and common areas as dirty, neglected, and often smelling of smoke or sewage. Many reviews mention poor service, with issues such as unhelpful staff, lack of towels, and unresolved maintenance problems. Safety concerns were raised due to reports of sketchy individuals and uncomfortable situations. The value for price was widely criticized, with guests feeling the hotel did not match its online description or photos. However, a few guests appreciated the convenient location and some found the staff to be polite and helpful.AI-Generated from customer reviews
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AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the special features of the Jacuzzi suites at Casulo Hotel?
The Jacuzzi suites at Casulo Hotel feature either a French airbath or deep Japanese bath, providing a hydro-thermal massage and three feet deep stress and muscle relief, respectively.
What is included in the free hot breakfast at Casulo Hotel?
The free hot breakfast at Casulo Hotel includes favorites like eggs, bacon, sausage, oatmeal, cereal, fruit, and a selection of pastries.
What special events are nearby Casulo Hotel, and how can large groups make traveling more convenient?
Casulo Hotel is near special events like Texas Relays, the Austin Reggae Festival, the Kerrville Folk Festival, the Austin Film Festival, the Pecan Street Festival, and Austin City Limits. Large groups can rent group blocks for convenient traveling.
What practical amenities are available at Casulo Hotel?
Casulo Hotel offers practical amenities such as storage, a fitness center, and free Wi-Fi, ensuring a comfortable and convenient stay.
What are guests saying about the cleanliness and customer service at Casulo Hotel?
Guests have praised the friendly staff and the cleanliness of the public areas and rooms at Casulo Hotel, ensuring a pleasant and well-maintained environment for guests.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Jacuzzi Suite
Guests highly recommend booking a Jacuzzi suite for a luxurious and relaxing experience, with options for a French airbath or deep Japanese bath.
Consider Joining the "Jacuzzi Club"
Signing up for the “Jacuzzi Club” offers guests free bath bombs and a discount on a bottle of wine, enhancing the overall experience.
Enjoy the Free Hot Breakfast
Take advantage of the complimentary hot breakfast, which includes a satisfying menu with favorites like eggs, bacon, sausage, oatmeal, cereal, fruit, and pastries.
Explore Nearby Events
Plan your stay around special events such as the Texas Relays, Austin Reggae Festival, Kerrville Folk Festival, Austin Film Festival, and more, which are conveniently located near the hotel.
Request a Room with a View
Some rooms offer spectacular views of the city of Austin, and opting for a room with a balcony is recommended for a more enjoyable stay.
Check for Room Cleanliness
While some guests praised the clean rooms, others reported issues with cleanliness, so it's advisable to check the room upon arrival and address any concerns with the staff.
Be Mindful of Noise Levels
Some guests mentioned noise disturbances, so consider requesting a quieter room or bringing earplugs if you are sensitive to noise.
Verify Amenities Functionality
Prior to settling in, ensure that all amenities in the room, such as the heating, TV, and bathroom fixtures, are in good working condition to avoid inconvenience during your stay.
Plan for Transportation
As the hotel is located close to various attractions, plan for transportation to explore nearby parks, museums, and other points of interest in the area.
Be Aware of Seasonal Factors
Consider the high and low seasons when planning your visit, as this may impact the overall experience and availability of certain amenities.
Location
3017 South I35, Austin, TX 78741
What's nearby
- South Congress Avenue1.6 mi
- Lady Bird Lake1.8 mi
- Neal Kocurek Memorial Austin Convention Center2.6 mi
- ZACH Theatre2.7 mi
- Sixth Street2.8 mi
- Paramount Theatre3 mi
- Barton Springs3 mi
- Barton Springs Pool3 mi
- Texas State Capitol3.3 mi
- McKinney Falls State Park3.4 mi
- Frank Erwin Center3.6 mi
- Deep Eddy Pool3.8 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
FAQs when booking at Casulo Hotel
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Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
4.0 | 3.7 mi | Austin Bergstrom | 5.0 mi |