Find Cheap Flights to Austin Bergstrom

The crew was friendly and the flight went well. Aside from the industry-standard crying infants throughout the flight, this was an inexpensive easy option.

It is completely bizarre to me that someone would have to pay just to pick their seats so that they can sit next to the person with whom they booked their flight. If you had any question that frontier is a money grubbing company that puts their bottom line far before their passengers, just ask for a cup of coffee and don't be surprised when the steward asks for $2.

Didn't crash. Flight crew was friendly and responsive.

Checked baggage fee. Carry-on baggage fee. No in-flight entertainment. Extremely over-priced food/drinks. The seat-back tray-table was broken off and missing. One of the lavatories was out of commission. Will not fly Frontier again.

Boarding was a cluster, the gate agent was rude, the plane did not have wifi, the movie choices were prehistoric, the plane was unreasonably hot and we were late.

nothing

4+ hour delay, could have told us in Philly did NOTHING to compensate, not even a free drink taxied out to the runway to only sit for another half hour overall just terrible temperature went from Very warm to cold & back to warm.... could not adjust it

First off, it's ridiculous that after buying a ticket aboard Frontier online, nothing was mentioned before hand about purchasing a seat!!!! - really, what was the ticket supposed to cover. Then, large charges for a small carry-on and also a checked bag that I did online. Then worse, aboard the plane, I discovered that all cokes, etc. and peanuts, etc. had to be purchased. You talk about cheap and greedy. The flight back from Denver was even worse as it was running almost an hour and a half behind, then they switched gates, and after finally boarding at the other gate, we sat at the boarding gate for over an hour, with very little contact or explanation from the crew, not even offering passengers a drink of water.

The flight was cheap and on time

This airline Nickle and dimes you. You have to pay for your carry on, to pick your seat when you check in, and any drink (including water) you want on your flight. These are three things I've NEVER seen on any other airline. I also heard someone on my flight saying they arrived just after the time to check their bag so the desk attendant made him pay to carry on. Then when he arrived at the gate they would not let him carry on his bag so charged him AGAIN to check it. By the way it costs more to carry on than check your bag. The seats are uncomfortable with almost zero leg room. I am 5'4" tall and my knees were touching the seat in front of me sitting up perfectly straight. I would not suggest this airline to anyone disputes the cheap tickets. Next time I will pay the extra $50 just to get a comfortable seat, free carry on, and a free glass of water.

Boarding

I flew from DC to Austin, through Chicago. Flight was late leaving DC, was late leaving Chicago (mad had a gate change that wasn't announced), and when we go to Austin had to sit in the runway for 20 minutes due to someone else at the gate. I don't know if this was all AA's fault, or just bad luck.

The flight didn't exceed 15 minutes to take off. Most AA flights I have taken in the past were delayed were 3+ hours. Boarding was completed efficiently and the entertainment, even though was on a common screen, was okay rather showing nothing.

The crew was very unprofessional, yelling across the plane because they couldn't figure out the seating arrangements for a family. It seems there was an error on AA's part of overbooking. They also forgot to my husband's beverage and never looked back. It would also be nice to have individual screens with the ability to freely watch entertainment provided.

Flight left on time and actually landed 15 min early. Spoke with baggage check lady in Denver and was asking how seating was assigned and she moved me up to the first row at no extra charge. I've flown Frontier many times and it's always been a good experience.

They staff on the plane was solid.

It felt like chickens in a truck being shipped to point A to point B. No compassion for the end user, just figure out the cheapest and most efficient way possible. Checked bags $40? This better be to decrease fuel costs by acting as penalty fee for not packing less. But what are you going to do with the unused space for the fewer carry on bags? The whole experience doesn't make sense to me. I understand margins are thin and competition stiff but hopefully you or someone else figures out how to change the game and make flying fun again. Figure out solar powered planes or something. Thanks for the smooth and on time flight though! Wait, this review is for kayak or frontier?

Nice customer service, flight attends very nice and helpful

Overall all was good

I truly enjoyed the ride. The staff, ambiance and cleanliness of the plane was so inviting. I even enjoyed the safety presentation. Also, complementary wine makes everything better :-)

Tremendous first impression. New fan acquired!

Menu of hot dishes but only one available. Worst is that they ran out midway thru service. Highly disappointed and hungry!

With Delta medallion I was able to board in the second group, and there was plenty of room for everyone's carry on. Flying direct was a perk, but the longer you sit the more you wish the seats were more comfortable.

The plane was noisy, and the seats weren't very big or comfortable... Slightly better than most but still not good enough! I felt sorry for the people in the back near the bathrooms. It was basically a cramped experience all around.

This flight is late most of the time. If you book this flight expect to be an hour late into Oakland. There are not enough nonstop flight options between Albuquerque and Oakland on Southwest Airlines

SW did their normal good job with the flight, which had one empty seat.

SW dropped the mid-day nonstop to OAK. Having to change planes in PHX makes it a real pain.

Easy enough

should have happened yesterday.

The flight was a head of schedule and very smooth.

It was freezing cold. I was wearing a sweater and was freezing.