Find Cheap Flights to Austin Bergstrom

The crew was friendly and the flight went well. Aside from the industry-standard crying infants throughout the flight, this was an inexpensive easy option.

It is completely bizarre to me that someone would have to pay just to pick their seats so that they can sit next to the person with whom they booked their flight. If you had any question that frontier is a money grubbing company that puts their bottom line far before their passengers, just ask for a cup of coffee and don't be surprised when the steward asks for $2.

Didn't crash. Flight crew was friendly and responsive.

Checked baggage fee. Carry-on baggage fee. No in-flight entertainment. Extremely over-priced food/drinks. The seat-back tray-table was broken off and missing. One of the lavatories was out of commission. Will not fly Frontier again.

On time, pleasant crew, gate and counter people.

The "gestapo" lady with a bad attitude who hustles you over to "measure" your carry on bag size ... can't believe JetBlue spends all that extra personnel for this ... only began that since they went to "tiered" price system ... really should do away with it

Very courteous front desk and gate attendants, knowledgeable, efficient, Good entertainment, nice free snacks and soda. Very considerate for passengers with special needs requested.

Boarding

I flew from DC to Austin, through Chicago. Flight was late leaving DC, was late leaving Chicago (mad had a gate change that wasn't announced), and when we go to Austin had to sit in the runway for 20 minutes due to someone else at the gate. I don't know if this was all AA's fault, or just bad luck.

The flight didn't exceed 15 minutes to take off. Most AA flights I have taken in the past were delayed were 3+ hours. Boarding was completed efficiently and the entertainment, even though was on a common screen, was okay rather showing nothing.

The crew was very unprofessional, yelling across the plane because they couldn't figure out the seating arrangements for a family. It seems there was an error on AA's part of overbooking. They also forgot to my husband's beverage and never looked back. It would also be nice to have individual screens with the ability to freely watch entertainment provided.

Crew members were great. Pilot kept us updated.

United Airlines overbooked our flight. My fiancé and my seat were separate and they did not indicate this to me when I bought the tickets.

Nothing

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

First off, it's ridiculous that after buying a ticket aboard Frontier online, nothing was mentioned before hand about purchasing a seat!!!! - really, what was the ticket supposed to cover. Then, large charges for a small carry-on and also a checked bag that I did online. Then worse, aboard the plane, I discovered that all cokes, etc. and peanuts, etc. had to be purchased. You talk about cheap and greedy. The flight back from Denver was even worse as it was running almost an hour and a half behind, then they switched gates, and after finally boarding at the other gate, we sat at the boarding gate for over an hour, with very little contact or explanation from the crew, not even offering passengers a drink of water.

The flight was cheap and on time

This airline Nickle and dimes you. You have to pay for your carry on, to pick your seat when you check in, and any drink (including water) you want on your flight. These are three things I've NEVER seen on any other airline. I also heard someone on my flight saying they arrived just after the time to check their bag so the desk attendant made him pay to carry on. Then when he arrived at the gate they would not let him carry on his bag so charged him AGAIN to check it. By the way it costs more to carry on than check your bag. The seats are uncomfortable with almost zero leg room. I am 5'4" tall and my knees were touching the seat in front of me sitting up perfectly straight. I would not suggest this airline to anyone disputes the cheap tickets. Next time I will pay the extra $50 just to get a comfortable seat, free carry on, and a free glass of water.

Nice customer service, flight attends very nice and helpful

Overall all was good

I truly enjoyed the ride. The staff, ambiance and cleanliness of the plane was so inviting. I even enjoyed the safety presentation. Also, complementary wine makes everything better :-)

Tremendous first impression. New fan acquired!

Menu of hot dishes but only one available. Worst is that they ran out midway thru service. Highly disappointed and hungry!

With Delta medallion I was able to board in the second group, and there was plenty of room for everyone's carry on. Flying direct was a perk, but the longer you sit the more you wish the seats were more comfortable.

The plane was noisy, and the seats weren't very big or comfortable... Slightly better than most but still not good enough! I felt sorry for the people in the back near the bathrooms. It was basically a cramped experience all around.

Flight left on time and actually landed 15 min early. Spoke with baggage check lady in Denver and was asking how seating was assigned and she moved me up to the first row at no extra charge. I've flown Frontier many times and it's always been a good experience.

They staff on the plane was solid.

It felt like chickens in a truck being shipped to point A to point B. No compassion for the end user, just figure out the cheapest and most efficient way possible. Checked bags $40? This better be to decrease fuel costs by acting as penalty fee for not packing less. But what are you going to do with the unused space for the fewer carry on bags? The whole experience doesn't make sense to me. I understand margins are thin and competition stiff but hopefully you or someone else figures out how to change the game and make flying fun again. Figure out solar powered planes or something. Thanks for the smooth and on time flight though! Wait, this review is for kayak or frontier?

I had to pay to check my bag for $30 and my carry on bag for $40. I flew Frontier the week before and my carry on was free. Tickets look cheap up front but beware of hidden fees

Nothing

Fontier was the WORST flying experience I've ever had, and I travel a lot for work.

The United help desk was very accommodating, and the woman who helped me went out of her way to find me a flight with another airline that would get me to my destination faster than the next United flight. She was also kind enough to upgrade the first half of my trip to first class at no extra charge.

While my journey was pleasant once it began, I arrived at my destination 10 hours later than planned. I was supposed to have a quick direct flight to Austin from Newark I the morning, and it was cancelled because the pilot didn't show up. There was no rescheduled flight, and suddenly 60+ people were trying to find extra seats on the next Austin flights which were of course also booked. Many people were put on standby, but the next flight was overbooked so not even everyone with tickets made it on the plane. I ended up having a 2 leg, 6 hour journey that left 5 hours after my planned departure (which was a direct 3 hour flight).

excellent