Pros (+) The girl at the front desk was very nice and helpful
Cons (-) Shrimp in the sink and smelled horrible. Checked out as soon as I walked into the room. People loitering at the entrance making it uncomfortable to walk into the building
2 stars
Extended Stay America Suites - Austin - North Central
Photos of Extended Stay America Suites - Austin - North Central
Overview
Extended Stay America in Austin, Texas is an all-suite hotel specializing in long-term stays. It is an ideal option for business travelers, as well as families and couples seeking a comfortable, homey atmosphere. The hotel is conveniently located just eight miles away from the Texas State Capitol.
The 118 suites are well-furnished with modern amenities. Guests can choose from one-bedroom suites, deluxe queen studios with sofa bed, one-bedroom suites with double beds, and accessible suites. All suites are equipped with full kitchens, a stovetop, microwave, full-sized refrigerator, cookware, silverware, and plates. Suites also feature living areas, flat-screen televisions, air-conditioning, a workspace with desk and chair, and clothing storage spaces. Some suites add sofa-beds and separate living rooms. All suites are kid-friendly and pet-friendly (for an additional charge).
Free high-speed wireless Internet is available throughout the hotel grounds. Complimentary parking is provided on site. Guests can use the 24/7 self-serve laundry facilities. A spacious fitness center features a modern gym with free weights and exercise machines. An airport shuttle provides regular transport to the nearby airport. Guests can unwind in the outdoor swimming pool. There are BBQ facilities onsite.
A complimentary continental hot breakfast is served in the dining area each morning. There is no onsite restaurant, but guests can dine at a variety of nearby restaurants and cafes within walking distance of the hotel.
Austin-Bergstrom International Airport is a 12-minute drive from the hotel.
Latest deals for Extended Stay America Suites - Austin - North Central
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Extended Stay America Suites - Austin - North Central
- Fitness center
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
Kitchen
- Dishwasher
- Microwave
- Kitchenware
- Stovetop
- Tea/coffee maker
- Toaster
- Refrigerator
- Coffee machine
- Dining area
- Kitchen
- Kitchenette
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Free toiletries
- Heating
- Air-conditioned
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Private bathroom
General
- Family rooms
- Seating area
- Sofa
- Telephone
- Carpeted
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- No smoking
Bedroom
- Alarm clock
- Sofa bed
- Wardrobe or closet
Dining
- Food can be delivered to guest accommodation
- Vending machine (drinks)
- Vending machine (snacks)
Parking and transportation
- Free parking
- Private parking
Laundry
- Laundry facilities
- Iron and ironing board
Services and conveniences
- Conference rooms
- 24hr front desk
Outdoor
- Grill
Workspace
- Desk
Health and safety
- Safe
Family friendly
- Complimentary breakfast
Fitness
- Fitness center
Reviews of Extended Stay America Suites - Austin - North Central
4.6
Mediocre
993 verified ratings
Wonderful
174
Very good
64
Good
79
Okay
62
Fair
85
Mediocre
81
Poor
448
Summary of reviews
Guests say
Guests appreciated the hotel's location and some amenities, but there were significant concerns regarding cleanliness, with reports of dirty rooms and unclean facilities. Service issues were also noted, particularly with staff responsiveness and handling of guest belongings. Overall, the hotel needs to address these issues to improve guest satisfaction.AI-Generated from customer reviews
Reviews(5)
Q&A(5)
Tips(10)
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Score by provider
3.7 out of 10
521 reviews
5.1 out of 10
305 reviews
5.4 out of 10
40 reviews
3.6 out of 10
5 reviews
All reviews
Pros (+) Bed was comfortable!
Cons (-) Sink plug didn't work, microwave didn't work, a cockroach was stuck to wall that I assume was killed by maybe previous guest, noise from i35 traffic was to loud the noise made me think the windows were open the hole time I was in the room! I will never stay there again!
Pros (+) I want a refund I'm call the GM and Corporate office
Cons (-) I want a refund I'm call the GM and Corporate office
Pros (+) has to be the nastiest Motel chain I have ever stayed in. .
Cons (-) kitchen featured no utensils and 2 missing drawers. so bring your own dishes. there was a hole in the wall and a nice stain on the blanket it really didn't look like this room had been in use for quite some time. ridiculous amount for freeway noise. i'm not fussy and i was only there for 1 night. but it was uncomfortably dirty. surprisingly bad quality for this chain. you can find better super 8's...
Read more
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What amenities are available in the suites?
The suites are well-furnished with modern amenities including full kitchens, a stovetop, microwave, full-sized refrigerator, cookware, silverware, and plates. Some suites also feature living areas, flat-screen televisions, air-conditioning, a workspace with desk and chair, and clothing storage spaces.
Is there complimentary parking available at the hotel?
Yes, complimentary parking is provided on site for the convenience of the guests.
What can guests expect from the complimentary continental hot breakfast?
Guests can enjoy a complimentary continental hot breakfast served in the dining area each morning, providing a convenient start to the day.
What are the common concerns about the hotel's cleanliness?
Some guests have expressed concerns about cleanliness, including reports of dirty rooms, mold in the bathroom, and a strong odor in certain areas. The hotel management is committed to addressing these issues to ensure a comfortable stay for all guests.
When is the best time to visit the hotel?
The hotel is an ideal option for business travelers, as well as families and couples seeking a comfortable, homey atmosphere. The low season is in January, while the high season is in November, providing flexibility for different types of travelers.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Choose a Room Away from the Freeway
Some guests mentioned that the noise from the nearby freeway was disruptive, so consider requesting a room away from the freeway for a quieter stay.
Check Room Cleanliness Upon Arrival
Several guests reported cleanliness issues, such as mold, dirty linens, and unpleasant smells. It's advisable to thoroughly inspect the room upon arrival and promptly report any issues to the staff.
Verify Room Amenities
Some guests experienced missing or non-functional amenities, such as kitchenware, hairdryers, and TV remotes. It's recommended to verify the availability and functionality of essential amenities upon check-in.
Consider Bringing Your Own Toiletries
A few guests noted that the provided toiletries were insufficient or of poor quality. Consider bringing your own toiletries to ensure a comfortable stay.
Opt for Ground-Floor Rooms
Guests with accessibility concerns mentioned that the hotel's layout and elevator functionality were not ideal. If you have mobility issues, consider requesting a ground-floor room for easier access.
Be Mindful of Noise Levels
Several guests reported noise disturbances, including fighting outside the rooms and disruptive hallway activities. Being mindful of noise levels and reporting disturbances to the staff can contribute to a more peaceful environment.
Double-Check Reservation Details
Some guests encountered issues with their reservations, including incorrect charges and room availability. Double-checking reservation details and communicating any discrepancies with the staff in advance can help avoid inconvenience upon arrival.
Inquire About Breakfast Options
While the hotel offers a complimentary continental breakfast, some guests were unable to locate it. It's advisable to inquire about the breakfast location and options upon check-in to ensure a smooth dining experience.
Utilize the Kitchen Facilities
With well-equipped kitchen facilities in the suites, consider utilizing them for meal preparation, especially if you have dietary preferences or specific culinary needs.
Engage with Friendly Staff
Despite various challenges, many guests praised the friendly and helpful nature of the staff. Engaging with the staff for assistance and guidance can enhance the overall guest experience.
Location
8221 North I 35, Austin, TX 78753
What's nearby
- The Arboretum4.5 mi
- University of Texas at Austin4.7 mi
- Main Building University of Texas at Austin4.8 mi
- Frank Erwin Center5.1 mi
- Contemporary Austin - Laguna Gloria5.2 mi
- Texas State Capitol5.5 mi
- Paramount Theatre5.9 mi
- Sixth Street6 mi
- Neal Kocurek Memorial Austin Convention Center6.2 mi
- Deep Eddy Pool6.6 mi
- ZACH Theatre6.7 mi
- Lady Bird Lake6.8 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Extended Stay America Suites - Austin - North Central
Low season | January |
|---|---|
High season | March |
Average price (weeknight) | $63 |
Average price (weekend night) | $79 |
When to book a room at Extended Stay America Suites - Austin - North Central
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 4.9 |
|---|---|
Distance to city center | 5.4 mi |
Nearest Airport | Austin Bergstrom |
Distance to airport | 10.5 mi |