Cons (-) My restroom sink faucet didn't work properly and had to wash my teeth from the shower
3 stars
Hilton Garden Inn Austin NW/Arboretum
Photos of Hilton Garden Inn Austin NW/Arboretum
Overview
The Hilton Garden Inn Austin/NW Arboretum is located in the Northwest Arboretum/Domain area of Austin. The hotel is conveniently located to access all the best that Austin has to offer. The Domain, Downtown, University of Texas, Lake Travis, and Lake Austin are all within easy access. For the corporate traveler, both Apple campuses, Amazon, IBM, Cisco, Accenture, Visa, Luminex, FLEX, Yardi, Cadence Design, Trane, Fortive, and Sonic Healthcare are all within close proximity. Deluxe accommodations, Brighthearted Service, and a relaxing atmosphere await our Hilton Garden Inn guests. Certain to please a busy executive or leisure traveler are an array of special amenities including complimentary WiFi, in-room refrigerator, microwave, coffee maker, large work desk, ergonomic chairs, premium HD programming with Connect Room, Indoor swimming pool, 24-hour fitness center, and business center. The Hilton Gaden Inn NW/Arboretum offers 1,300 sq. ft. of meeting space that can accommodate up to 70 guests or a more private board room. We can handle all your meeting catering needs, and our on-site Garden Grille and Bar serves freshly prepared breakfast and select dinner items and a full bar. Our hotel boasts The Shop that includes a selection of snacks, refrigerated, frozen, and microwaveable items and premium coffee selections.
Latest deals for Hilton Garden Inn Austin NW/Arboretum
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Hilton Garden Inn Austin NW/Arboretum
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Express check-out
- Private check-in/check-out
- 24hr front desk
Dining
- Packed lunches
- Special diet menus (on request)
- Microwave
- Snack bar
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Hypoallergenic
- No smoking
- Designated smoking area
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Pants press
Media and entertainment
- Radio
- Shared lounge/TV area
- Cable or satellite TV
- TV
General
- Family rooms
- Telephone
- Storage available
Parking and transportation
- Free parking
- Private parking
Bathroom
- Shower
- Hairdryer
Outdoor
- Terrace/Patio
- Grill
Workspace
- Fax/photocopying
- Desk
Things to do
- Gift shop
- Golf
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Kids meals
- Kid-friendly buffet
Fitness
- Fitness center
Reviews of Hilton Garden Inn Austin NW/Arboretum
8.3
Very good
312 verified ratings
Wonderful
186
Very good
48
Good
28
Okay
7
Fair
18
Mediocre
8
Poor
17
Summary of reviews
Guests say
Guests appreciated the hotel's location and friendly staff, but many expressed dissatisfaction with the cleanliness of the rooms, service issues during check-in, and the comfort of the beds. The breakfast options were also criticized for not meeting expectations.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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8.3 out of 10
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All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's breakfast?
The breakfast at the hotel is highly praised by many guests for its quality and service. However, it's important to note that there may be an additional charge for the breakfast, which some guests found to be a downside.
Is the hotel's location convenient for exploring Austin?
The hotel's location is ideal for exploring Austin, as it is close to popular areas like The Domain and other attractions. However, some guests noted concerns about the surrounding area, including abandoned buildings and homeless individuals.
How are the hotel's beds and room cleanliness?
Guests have consistently praised the hotel for its comfortable and clean rooms, as well as the quality of the beds. However, a few guests mentioned issues with noise from ice machines and neighboring rooms.
What are the hotel's safety and security measures like?
The hotel has implemented enhanced cleaning and safety protocols, including CCTV in common areas and physical distancing rules. However, some guests expressed concerns about security outside the hotel, with reports of vehicle break-ins.
Is there free parking available at the hotel?
Yes, the hotel offers free parking, which many guests found to be a convenient and valuable amenity during their stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room Away from Ice Machine
Some guests reported noise disturbances from the ice machine room, so consider requesting a room away from this area for a quieter stay.
Consider Low Season Travel
August is considered the low season, which could mean fewer crowds and potentially lower rates.
Check Nearby Attractions
The hotel is conveniently located near various attractions, such as Covert Park at Mount Bonnell and the Texas State Capitol, making it a great base for exploring the area.
Verify Breakfast Inclusions
Some guests were surprised by additional charges for breakfast, so it's advisable to confirm the inclusions when booking to avoid any unexpected costs.
Be Mindful of Surrounding Area
While the hotel itself is well-maintained, some guests mentioned concerns about nearby abandoned buildings and homeless individuals, so it's worth considering this aspect when choosing the hotel.
Request a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Noise Levels
Thin walls were mentioned as a concern by some guests, so if you're sensitive to noise, it might be beneficial to inquire about quieter room options.
Check for Construction
Some guests noted ongoing construction in the area, so it's worth checking if there are any potential disruptions during your stay.
Pet-Friendly Option
The hotel offers increased accessibility and allows pets, making it a suitable choice for those traveling with furry companions.
Verify Cancellation Policy
As cancellation and prepayment policies vary, it's advisable to review the specific terms for your chosen room type and provider before confirming your reservation.
Location
11617 Research Boulevard, Austin, TX 78759
What's nearby
- The Arboretum1.7 mi
- Contemporary Austin - Laguna Gloria7.4 mi
- Main Building University of Texas at Austin9 mi
- University of Texas at Austin9.1 mi
- Frank Erwin Center9.6 mi
- Texas State Capitol9.8 mi
- Deep Eddy Pool9.8 mi
- Paramount Theatre10.1 mi
- Sixth Street10.3 mi
- ZACH Theatre10.5 mi
- Neal Kocurek Memorial Austin Convention Center10.5 mi
- Barton Springs10.6 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hilton Garden Inn Austin NW/Arboretum
Low season | January |
|---|---|
High season | October |
Average price (weeknight) | $112 |
Average price (weekend night) | $127 |
When to book a room at Hilton Garden Inn Austin NW/Arboretum
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Hilton Garden Inn Austin NW/Arboretum
FAQs when booking at Hilton Garden Inn Austin NW/Arboretum
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Value for money | 8.2 |
|---|---|
Distance to city center | 9.4 mi |
Nearest Airport | Austin Bergstrom |
Distance to airport | 15.9 mi |
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