Pros (+) Location is nice.
Cons (-) Chairs in living room were dirty. Lamp in room was not working. Bathroom floor had urine spots.
2 stars
Extended Stay America Select Suites - Austin - Northwest - Research Park
Photos of Extended Stay America Select Suites - Austin - Northwest - Research Park
Overview
Suburban hotel in Austin with free parking A fitness center, a meeting room, and laundry facilities are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, express check-out, barbecue grills, and a TV in a common area are onsite. Housekeeping is available on request. Extended Stay America Select Suites - Austin - Northwest - Research Park offers 120 accommodations with complimentary toiletries. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, and microwaves. Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on request. Recreational amenities at the hotel include a fitness center. Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision.
Latest deals for Extended Stay America Select Suites - Austin - Northwest - Research Park
Amenities at Extended Stay America Select Suites - Austin - Northwest - Research Park
- Fitness center
- Free Wi-Fi
- Free parking
- Wi-Fi available in all areas
- Flat-screen TV
- Cable or satellite TV
- Free toiletries
- Internet
- Pets allowed on request. Charges may apply.
- Laundry facilities
Kitchen
- Kitchenware
- Stovetop
- Refrigerator
- Dishwasher
- Microwave
- Dining area
- Kitchen
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Air-conditioned
- Free toiletries
- Heating
Bathroom
- Bathtub
- Hairdryer
- Toilet
- Shower
- Private bathroom
Accessibility and suitability
- No smoking
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
General
- Family rooms
- Telephone
- Carpeted
- Seating area
Media and entertainment
- Radio
- Cable or satellite TV
- Flat-screen TV
Dining
- Food can be delivered to guest accommodation
- Vending machine (drinks)
- Vending machine (snacks)
Parking and transportation
- Free parking
- Private parking
Bedroom
- Alarm clock
- Sofa bed
Services and conveniences
- Express check-out
- 24hr front desk
Outdoor
- Grill
Laundry
- Laundry facilities
Workspace
- Desk
Health and safety
- Safe
Family friendly
- Complimentary breakfast
Fitness
- Fitness center
Pool
- Pool
Reviews of Extended Stay America Select Suites - Austin - Northwest - Research Park
4.4
Mediocre
867 verified ratings
Wonderful
143
Very good
55
Good
63
Okay
54
Fair
91
Mediocre
71
Poor
390
Summary of reviews
Guests say
Guests appreciated the hotel's location, noting its proximity to restaurants and stores. However, many reviews highlighted significant cleanliness issues, with reports of dirty rooms and bathrooms. Service was also criticized, particularly regarding the attitude of some staff members, leading to an overall negative experience for several guests.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
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Score by provider
4.2 out of 10
401 reviews
4.5 out of 10
327 reviews
6.4 out of 10
26 reviews
6.7 out of 10
2 reviews
All reviews
Pros (+) Large suite with kitchen in a convenient location off 183 and near the 360 loop.
Cons (-) This place has seen better days and hasn't been maintained. Your kitchen no longer has utensils; you must ask for them.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the breakfast at Extended Stay America Suites - Austin - Northwest - Research Park?
The breakfast includes muffins and granola bars, and it is complimentary for guests.
Are the beds at Extended Stay America Suites - Austin - Northwest - Research Park comfortable?
Guests have mentioned that the beds are clean and comfortable, providing a good night's sleep.
Is parking available at Extended Stay America Suites - Austin - Northwest - Research Park?
Yes, the hotel offers free parking for guests, providing convenience for those traveling by car.
What are the main amenities in the rooms at Extended Stay America Suites - Austin - Northwest - Research Park?
The rooms are equipped with a kitchen, including a refrigerator, microwave, stove, and kitchenware, providing a convenient and homey experience for guests.
When is the best time to visit Extended Stay America Suites - Austin - Northwest - Research Park?
The high season is in April, offering a great time to visit and enjoy the hotel's amenities and nearby attractions.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Room Selection Carefully
Some guests reported issues with cleanliness and pests in certain rooms, so it may be wise to request a room change if you encounter any problems.
Be Mindful of the Surroundings
Several guests mentioned encountering homeless individuals and feeling unsafe due to the presence of mentally unstable persons around the hotel. It's advisable to be cautious, especially when moving around the grounds at night.
Verify Room Amenities
Despite being advertised, some guests found that their rooms lacked basic amenities such as linens and kitchen supplies. It's recommended to confirm the availability of these items upon check-in to avoid inconvenience.
Check for Cleanliness
A few guests reported encountering cleanliness issues, including blood in the bathroom sink and a clogged sink. It's advisable to inspect the room upon arrival and notify the staff of any concerns immediately.
Be Aware of Overcharging
Some guests mentioned being overcharged, so it's important to review the bill carefully and address any discrepancies with the hotel staff.
Exercise Caution with Online Prices
One guest expressed confusion over being charged a higher amount than expected based on online prices. It's recommended to clarify the pricing with the hotel before making a reservation.
Stay Vigilant for Safety Concerns
Guests reported witnessing drug deals, encountering unclothed individuals, and feeling unsafe due to the presence of a large Pitbull on the premises. It's important to prioritize personal safety and report any concerning incidents to the hotel staff.
Confirm Breakfast Options
Despite the inclusion of breakfast in the amenities, some guests found the offerings to be limited to grab-and-go items. It's advisable to clarify the breakfast options available during your stay.
Address Noise and Key Issues Promptly
Some guests experienced issues with room keys being deactivated and noise disturbances from neighboring guests. It's recommended to promptly address these concerns with the front desk to ensure a comfortable stay.
Verify the Availability of Hot Water
A guest reported a lack of hot water during their stay, so it's advisable to confirm the availability of essential utilities with the hotel staff.
Location
12424 Research Boulevard, Austin, TX 78759
What's nearby
- The Arboretum2.5 mi
- Contemporary Austin - Laguna Gloria8 mi
- Main Building University of Texas at Austin9.8 mi
- University of Texas at Austin10 mi
- Deep Eddy Pool10.5 mi
- Frank Erwin Center10.5 mi
- Texas State Capitol10.6 mi
- Paramount Theatre11 mi
- Lake Travis11 mi
- Sixth Street11.1 mi
- ZACH Theatre11.3 mi
- Barton Springs11.3 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Extended Stay America Select Suites - Austin - Northwest - Research Park
Low season | June |
|---|---|
High season | September |
Average price (weeknight) | $76 |
Average price (weekend night) | $153 |
When to book a room at Extended Stay America Select Suites - Austin - Northwest - Research Park
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Extended Stay America Select Suites - Austin - Northwest - Research Park
FAQs when booking at Extended Stay America Select Suites - Austin - Northwest - Research Park
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Value for money | 5.7 |
|---|---|
Distance to city center | 10.2 mi |
Nearest Airport | Austin Bergstrom |
Distance to airport | 16.9 mi |