Hotel Indigo Austin Downtown - University

Great Staff, nice, new clean rooms. Location. Expect to be followed by someone homeless when walking between 6th and 8th street on Red River. We had a guy follow us into the convention center and had to be removed by security. For the first time in Austin, I was worried about our safety.

The front desk guy,  was very helpful. The bathroom shower was disgusting. I have pictures to prove it. Water backed up and when we lifted the metal covering, it was covered with hair and other junk. It was filthy. Also the valet was a joke. No other option either. We waited over 15 minutes.

It was a good location and the rooms were clean The walls of the room were very spin. We could hear conversations on both sides of us and in the hall all night long. Also, the valet miss placed our vehicle and took 40 minutes to find it making us late for

The employees were nice and check in was very quick. The bathroom ceiling of our room had a leak that covered the floor with water. It was gross and unsanitary. The location of this hotel is bad. It is close to a homeless shelter which causes the surrounding streets to be dirty and smell of urine.

Courteous staff. Police officer patrolled lobby during late nights due to bars in area. AC vent blew dust on the head of the bed, WHILE SLEEPING. Standup shower overflowed due to a clogged drain, while getting dressed for a close friend's wedding! Had to hold handle down to flush the toilet every. Single. Time.

It was clean and bed was comfortable IT NEAR THE HOMELESS SHELTER AND PARKING

the pool was great as were the rooms. Front staff passive aggressive.Canhear the loud music from the bar on the other side of the road. No one slept until 1am b/c of music. Parking is very expensive and homeless guy approached me for $. Otherwise, you can find cheaper street parking

The downtown location was perfect for our needs on this trip. Internet service was good. Service in the restaurant/bar was almost non-existent. We left without being waited on. Desk personnel did not seem concerned by this. The Keurig coffee maker in the room did not work. No morning coffee for us.

nice location close to downtown. Nice size rooms with good view and nice furnishings. had dozens of vagrants panhandling near entrance and surround block. Made the walk home a little scary compared to other downtown ATX hotels. Did have issues with AC and had to switch rooms after maintenance could not fix. Staff seems inexperienced.

The beds were perfect and linens were soft. The pool area had a great set up. The location is sketchy with it sitting one block from homeless central. The staff was unfriendly. When they gave me a key to someone else's room, after walking into someone' space and scaring them the hotel staff did not apologize. They were so rude.

Hotel room is nice and spacious. Service was not good. Room was not ready. Pillow cases missing on pillows. And they did not clean our room during our stay.

This guest did not leave comments about this hotel.

Near 6th street $32 per day valet fee!!!! 1 block from homeless shelter. Trickle of water from shower. Low flow toilet often required multiple flushes. Fire alarm going off at 4:00 AM. Construction completely surrounding hotel.

Great location It was listed as 3.5 stars, but really felt more like a la quinta/days Inn with bright carpet and wall paper. The service was meh, and the parking situation both was overpriced and poorly serviced. I think this would be ok if the star rating was 2.5.

Room was dark and quiet on 9th floor. Everything is new and clean since it is a new hotel. Completely no-frills hotel: No fridge, microwave, safe, or tub. Housekeeping provided only ONE coffee pod and mug each day - glad there wasn't a 2nd person in the room! Was informed at check-in there would be no water for one night of my stay.

The room was nice and clean. Noisy and not very welcoming.

No water in hotel Want refund Owner knew it per employee on check out No water in hotel Want refund Owner knew it per employee on check out

It is new and a pretty good location (directly across the street from Stubbs). TV size was good / good selection of channels. Valet is the only parking option at an absurd $32/day. Bar/restaurant is very overpriced. Toilet seat was broken. Air conditioning vent made LOUD/rattling noises during the night that startled me awake. Attached to a Holiday Inn - what gives? No water

The location is great The hotel is new They moved me to other room three times and I wonder whether I can get some compensation