Pros (+) Location was great!
Cons (-) Rooms were sub-par for the price, bathrooms were very simple and didn’t reflect 4 star luxury, parking was unnecessarily pricey, rooftop was closed for no particular reason at a very early time.
4 stars
W Austin
Photos of W Austin
Overview
The W Austin is a downtown Austin hotel that is just minutes from all of the best live music and entertainment in the Live Music Capital of the World. This is a four-star hotel that offers guest rooms styled with the ultimate luxury. There is an on site restaurant and luxury spa for guests, as well as a nightclub lounge known as the Living Room. The W also offers a state-of-the-art on site fitness center that has 3,600 square feet of workout space. On the 4th floor, guests can find the pool deck with private cabanas, lounge chairs, fireplaces, and two outdoor showers.
The W Austin’s 251 guest rooms and suites all feature signature beds and flat-screen TVs and sound systems. Complimentary WiFi is available in guest rooms and throughout the hotel. Guest rooms include work desks, separate sitting areas, and modern bathrooms with updated fixtures and furnishings. Upgraded suites are available that feature additional living space and deluxe amenities, as well as corner suites with stunning views and more. All guest rooms feature views of the downtown Austin skyline and Lady Bird Lake.
Pets are always welcome at W hotels, including the Austin downtown location. Laundry service is available for a fee and the hotel also offers express check-out and video check-out services. Plus, the hotel is close to the Austin Convention Center, University of Texas, and the State Capitol. It is also within steps of Austin City Limits and provides easy access to water sports on Lady Bird Lake.
Latest deals for W Austin
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at W Austin
- Outdoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Tea/coffee maker
- Coffee machine
- Coffee shop
- Valet parking
Basics
- Wi-Fi available in all areas
- Internet
- Wi-Fi
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Linens
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Key card access
- Express check-out
- 24hr front desk
- Conference rooms
- Safety deposit box
Accessibility and suitability
- Entire unit wheelchair accessible
- Hypoallergenic
- No smoking
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
- Accessible by elevator
- Allergy-free room
- Upper floors accessible by elevator
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Additional bathroom
- Additional toilet
- Bathtub
- Toilet
- Toilet paper
- Walk-in shower
General
- Hardwood or parquet floors
- Interconnected room(s) available
- Lake view
- Pool view
- Storage available
- Seating area
- Sofa
- Telephone
- Carpeted
- City view
Pool and spa
- Spa
- Hot tub
- Outdoor pool
- Pool with a view
- Spa and wellness center
- Rooftop pool
- Massage
- Pool bar
Dining
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Coffee shop
- Minibar
- Dining table
Kitchen
- Kitchenette
- Microwave
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Dining area
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Streaming service
- Radio
- Shared lounge/TV area
- TV
Parking and transportation
- Parking
- Private parking
- EV charging station
- Valet parking
Outdoor
- Outdoor furniture
- Garden
- Terrace/Patio
- Balcony
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Bedroom
- Feather pillow
- Socket near the bed
- Alarm clock
- Wardrobe or closet
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Things to do
- Bicycle rental
- Evening entertainment
- Night club
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Cribs available
Fitness
- Fitness center
Reviews of W Austin
7.0
Good
131 verified ratings
Wonderful
57
Very good
16
Good
21
Okay
11
Fair
15
Mediocre
0
Poor
11
Summary of reviews
Guests say
Guests appreciated the great location of the hotel, which is surrounded by bars and restaurants, making it convenient for exploring downtown Austin. However, many expressed dissatisfaction with the service, citing issues with room service and staff availability. Cleanliness was also a concern, with reports of dirty bathrooms and unclean rooms. The ongoing renovations and construction noise further detracted from the experience, leading some guests to feel that the hotel did not meet their expectations for the price paid.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
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Score by provider
8.9 out of 10
2 reviews
All reviews
Pros (+) Beautiful room, view, facilities
Cons (-) Construction pounding all morning, room never cleaned!
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the unique amenities offered at W Austin?
W Austin offers a state-of-the-art fitness center, a luxury spa, a nightclub lounge known as the Living Room, and a pool deck with private cabanas, lounge chairs, fireplaces, and two outdoor showers.
How is the food quality at W Austin?
Guests have praised the breakfast and the extra soft bed, while some have found the room service to be subpar and not worth the money.
What are the common concerns about the hotel's services?
Common concerns include issues with valet parking, unclean rooms, slow room service, and unapologetic front desk staff.
When is the best time to visit W Austin?
The high season at W Austin is in April, offering a great time to experience the downtown location and walk-ability of Austin.
What practical information should guests know about parking at W Austin?
W Austin offers valet parking and private parking, but some guests have expressed concerns about the availability and service of valet parking.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the downtown Austin skyline and Lady Bird Lake comes highly recommended.
Consider Upgraded Suites
Guests suggested considering upgraded suites for additional living space and deluxe amenities. Corner suites were particularly praised for their stunning views.
Enjoy the Pool Deck
Take advantage of the pool deck on the 4th floor, which offers private cabanas, lounge chairs, fireplaces, and two outdoor showers for a relaxing experience.
Check Out the On-Site Spa
Guests enjoyed the luxury spa on-site, so consider booking a treatment for a pampering experience during your stay.
Be Mindful of Room Selection
Some guests reported issues with room cleanliness and maintenance, so it's advisable to carefully review room options and consider recent guest feedback when making a reservation.
Explore Nearby Attractions
The hotel's proximity to Austin City Hall, Sixth Street, and the Texas State Capitol makes it convenient for exploring the city's attractions on foot.
Consider Parking Options
While the hotel offers valet parking, some guests found it inconvenient. Consider exploring nearby parking alternatives for added convenience.
Plan Spa Visits in Advance
If you're interested in using the spa facilities, consider scheduling appointments in advance to ensure availability, as some guests reported challenges with spa reservations.
Take Advantage of the Fitness Center
The state-of-the-art fitness center with 3,600 square feet of workout space received positive feedback, so consider incorporating a workout session into your stay.
Be Aware of Service Limitations
Some guests experienced delays and service issues, particularly with room service and valet parking. It's advisable to manage expectations and communicate any concerns promptly to the staff for resolution.
Location
200 Lavaca Street, Austin, TX 78701
What's nearby
- Paramount Theatre0.4 mi
- Neal Kocurek Memorial Austin Convention Center0.4 mi
- Sixth Street0.4 mi
- ZACH Theatre0.7 mi
- Texas State Capitol0.8 mi
- Lady Bird Lake1 mi
- Frank Erwin Center1.2 mi
- Barton Springs1.4 mi
- Barton Springs Pool1.5 mi
- Main Building University of Texas at Austin1.5 mi
- University of Texas at Austin1.6 mi
- Deep Eddy Pool1.8 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about W Austin
Low season | June |
|---|---|
High season | October |
Average price (weeknight) | $402 |
Average price (weekend night) | $332 |
When to book a room at W Austin
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 6.4 |
|---|---|
Distance to city center | 1.0 mi |
Nearest Airport | Austin Bergstrom |
Distance to airport | 6.7 mi |