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Art and Culture Center of Hollywood
Our suite was very nice. Really enjoyed the comfort. The air smelled like cologne-covering smoke, but it didn't.
The casino wasgreat (even tho' we lost). Thefood was usually of good value. Our room was niceand the bed was great but itwas almost a mile walk from the elevator and wewerelocked out onASaturday night foralmost an hour!
I stayed at this property 3 years ago. Then the hotel was a bit ragged and showing its age. Since Hilton has taken over they've done an amazing job fixing the hotel. It's pricey but I was on an expense account
Location of hotel, Rooms were nice Poor Customer Service 45 min line just to check into your room I understand it was Memorial Day weekend, but over staff and prepare for large crowds. We were a wedding and booked 95 rooms they did nothing to accommodate us. Trash was left in hallways for 2+ days Front desk wouldn't give us enough wrist bands for pool. I was overall shocked, very poor hospitality!
I loved the pool even though it was not for doing laps. The view from my room was awesome. The food was great and everything was very clean.
The room was very small comparing to other hotels of same category
Very friendly staff. Complaints are fixed promptly. Two cons: there is no ventilation in the restroom and the windows cannot stay open – had to prop a container to hold the window up.
Location is good. Nice pool and beach area. Front desk people very nice and helpful. To expensive for the quality of the hotel. Valet parking should be free, $20 /day is to much . Shower's faucet was almost falling apart and bathroom was dirty in general, WiFi sucks. Breakfast buffet with not enough options
Housekeeping, especially Librada, was extremely helpful. Appreciate that they provide you with an incentive to "go green." The view from the pool area is beautiful! Close to the beach with friendly shuttle drivers to take you to some limited destinations. Walking distance to some stores and restaurants. Really liked Hyde Kitchen! Extremely expensive restaurant with limited items in the market. The "go green" incentive doesn't cover taxes. The pool was out of order some of the time we were there. Had to constantly ask and wait for the shuttle (although the staff was friendly about it) and it only goes to very limited places. I had to help someone figure out how to open the door to the pool area, while a staff member watched without offering any help until we were both struggling to open the door (indicating she clearly saw the entire incident take place). Requested a room with one bed and 'preferred view;' we had 2 beds and our balcony was directly across from Wal-Mart (although we could angle ourselves to see the intercoastal waterway). It rained most of our trip- not the hotel's fault!- but guests pay a daily 'activity' fee to use the beach and the pool (along with internet and the shuttle) and we were very limited in what we could use with the weather...and then the pool being out of use at one point. We were unaware of this activity fee until we had already booked.
Liked that it was by the beach and near shopping Weather dampened trip and pool was shut down, which was why I initially chose hotel over others.