Aventura Car Rentals

Cons: The intinerary stated a shuttle service from airport to car rental desk. There was no shuttle, only a 100 cab fare.

Cons: The car was filled with only 1/4 tank of gas which ran out on the turnpike after only 1 1/2 hours. I was not warned of this.There was no handbook in the glove compartment regarding the operation of the dashboard which was mostly in Spanish and kilometers. I could not set the instruments or understand them. I extended the rental for 2 extra days, checked on this by phone and was told no extra charge, but when returning it, I was charged $200 more than I had agreed to by contract. They said I rented for a week, but it was really only 5 days. I have refused to pay this and am now in dispute with the company for fraud. At this point, I would never rent from Alamo again. I am very glad I used an agent who is helping with the dispute.

Cons: The Dollar rental clerk at the airport couldn't find the reservation. Turns out that you guys sent me to an off site facility, which I needed to take a taxi to get there. Additionally, I told him that I would fill up the gas tank myself, but he checked off that I would pay for a full tank. I returned the car with a full tank.

Cons: The rental center closed before I got there, no car

Cons: The car was clean on the Inside, but the outside wasn't super clean

Cons: There were not enough Avis personnel to efficiently check-in our car when we were returning it.

Cons: Encouraged to sign before contract handed over, unwashed car, outrageous charge for 1/4 tank @ $10/gallon--4x the market rate went unmentioned.

Cons: They gave me a car with less than half a tank, I returned it with same amount, they charged me for fuel anyway! Gas tank cap was missing! Gave me wrong key to start. Then waited 15 mins while right car was brought around from the back. Car exterior had not been cleaned.