Tue 6/23
-
Wed 6/24
2 guests, 1 room
Provider
Provider for Pier Hotel Bacalar
Provider for Pier Hotel Bacalar
Provider for Pier Hotel Bacalar
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Latest deals for Pier Hotel Bacalar

Tue 6/23
-
Wed 6/24

Amenities at Pier Hotel Bacalar

  • Private beach
  • Room service
  • Free Wi-Fi
  • Airport shuttle
  • Hairdryer
  • Express check-out
  • Air-conditioned
  • Storage available

Services and conveniences

  • Room service
  • Express check-out

Basics

  • Free Wi-Fi
  • Air-conditioned

Parking and transportation

  • Airport shuttle

Bathroom

  • Hairdryer

Outdoor

  • Private beach

General

  • Storage available

Reviews of Pier Hotel Bacalar

7.3
Good
454 verified ratings
Wonderful
161
Very good
60
Good
63
Okay
40
Fair
46
Mediocre
36
Poor
48

Summary of reviews

Guests say
Guests consistently praised the hotel's beautiful and serene location by the lagoon, highlighting the peaceful atmosphere and friendly, attentive staff as key positives. The kayaks and pier with hammocks were appreciated amenities. However, many guests expressed dissatisfaction with the service quality, describing it as inattentive or poor. Cleanliness issues were frequently mentioned, including unclean linens and bathroom problems. Bed comfort was also a common complaint, with several guests finding mattresses uncomfortable. The rooms were noted to be of decent size and generally clean, but some found the decor and maintenance lacking. Overall, while the location and staff were strong points, service and cleanliness detracted from the experience for many guests.
AI-Generated from customer reviews
Location9.5 out of 10
Room Size6.5 out of 10
Bed Comfort3 out of 10
Cleanliness2 out of 10
Service1.5 out of 10
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Location

Km. 26 Carretera Chetumal-Cancun, 77930 Bacalar, Quintana Roo

What's nearby

  • Fuerte de San Felipe3.6 mi

Policies

Check-in/Check-out

Check in anytime after 12:00 PM, check out anytime before 10:00 AM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

When to book a room at Pier Hotel Bacalar

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Pier Hotel Bacalar

  • Where is Pier Hotel Bacalar located?

    Pier Hotel Bacalar is located at Km. 26 Carretera Chetumal-Cancun, 3.5 miles from the center of Bacalar. Fuerte de San Felipe is the closest landmark to Pier Hotel Bacalar.

  • When is check-in time and check-out time at Pier Hotel Bacalar?

    Check-in time is 12:00 PM and check-out time is 10:00 AM at Pier Hotel Bacalar.

  • Does Pier Hotel Bacalar offer free Wi-Fi?

    Yes, Pier Hotel Bacalar offers free Wi-Fi.

  • How far is Pier Hotel Bacalar from the airport?

    Pier Hotel Bacalar is 15.3 miles from Chetumal Intl. Pier Hotel Bacalar is 23.8 miles from Corozal.

  • How does KAYAK find such great Pier Hotel Bacalar hotel deals?

    KAYAK scours the web for all room deals available at Pier Hotel Bacalar in Bacalar and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Pier Hotel Bacalar and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Pier Hotel Bacalar.

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Good to know

Distance to city center

Nearest Airport

Distance to airport

3.5 mi
Chetumal Intl
15.3 mi