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Great location, very friendly and helpful staff
Good position,relaxed atmosphere,friendly helpful staff
Very good breakfast with nice staff
very nice hotel, there is a securised parking and it is not too far from the beach. It's either not too far from the ferry (which is very useful if you want to go to the other side of the lake) and it was one of the rare hotels containing free rooms and located near Balaton.
Quiet, good breakfast, nice bathroom English speaking personnel
The included breakfast was very good with a variety of meat, cheeses, bread, veggies coffee, tea, juice etc. The staff were very pleasant and free internet access and proximity to Lake Balaton (5 minute walk) were great! One night my room had a very large spider in it, but I think that is due to the fact that rooms in Europe don't have screens on the windows, and so the "wildlife" comes in.
comfort, pleasent stuff
It was in the perfect situation, a very short walk from the harbour and lake beach, set in shady woods. The nearby park was also lovely. Hotel staff were very friendly and helpful at reception. We had a large balcony at the back, but most balconies were standard size. The hotel was easy to find, and we parked free of charge in a secure area. We also liked the many restaurants and cafes which were a short walk away. We thought the breakfast was below average, compared to many other hotels we have visited. The bedroom was rather plain and a bit too small.
Friendly staff. Terrible selection of juices for breakfast.
Very friendly staff, good breakfast, clean room, nice bath Shower head wasn't working too well (friendly staff showed us how to use it, but not a perfect solution), they were also keen to get us out promptly at 10:30am even though housekeeping weren't finished with our room when we arrived about 5pm, minibar not very cold
- Very nice and helpfull staff. - Beach very close to hotel. - Big room. - Renting boat and pedalo included in price. - Bath was dirty. - Water was flowing from hole in the floor while taking shower. - Pedalo was in poor technical condition. We wasn't even able to take boat without external help, as it was not in water, - Breakfast - only the cheapest/most crappy kinds of meat was avaiable. - only non-smoking rooms (no info about that at booking.com)
well situated,good breakfast,kindly staff; The hall of reception and bar could be more decorated,it could be more cosy.For the rates,it's a good price compared with the prices in France,just fair if we consider the rates in hungary
Close to the waterside. INternet access did not work for us. No elevator.
On arrival we were greeted in a friendly manner and given our room. After looking at it we asked for a change as the room in the annexe didnt have efficient air con and one of the blinds was missing. We were given another room without any problem in the main building. Our stay was very pleasant and the staff were courteous and helpful. The hotel restaurant was good and a main course that was ordered was not available and two deserts were immediately offered as recompense. We feel that everything was done to ensure we had a good holiday.
Closeness to the lakeside and secure parking. The worst 3 star hotel I have ever stayed at outside of Africa! Most of the staff were at best unhelpful. No lift and no assistance to carry luggage up 3 floors. Beds were sofas and extremely uncomfortable. Sheets were torn and did not cover the bed. A/c was totally inadequate on a Summer's night. Furnishings were worn and dated and in need of total refurbishment. Beams running diagonally from floor to ceiling made the room small and difficult to avoid hitting your head. Curtains did not cover the whole of the windows allowing morning light in. TV was very small and no internet available unless you brought your own laptop.
Location of the hotel was very nice and the signs good. Own beach was nice and very well maintened. Value ok for 3 star hotel and hotel stuff attitude very nice and they tried to serve us as well as they could. We were 4 couples and 3 got first a room without air condition...but was able to change to room.
Close to lake with own (grass) beach Air conditioning did not function properly. Sheets were old and mattress seemed like a sofa cushion.
Very nice area, right on the lake and the hotel is run by a family and they are friendly. Can offer a better breakfast (international)
Highly personal, open and friendly staff, great value for money, plenty of extra travel tips. Great value for money all round,
We very much like the very friendly family atmosfere in the Hotel and the friendly way the staff is handling us as guests.
Attitude of the staff and approximity to the beach
the waitress at breakfast was lovely the dated interior
The staff are nice and friendly, the atmosphere is pleasant, it is right on the lake shore There was no shampoo or shower gel in the room. The room was stinking of smoke because of the previous residents...
Nice relaxed atmosphare, very well prepared food and frendly staff.
The hotel is nice and close to the beach and not too far from the bigger city Siofok, which has good restsurants, bars and shopping possibilities. Nice staff and good service! The staff could be better in English
The only things I liked were the beds. 2 single beds to form a double. English is not the language to use. If you speak hungarian or german is ok. The 3 stars of the pension is a joke. We received a room full of spiders nets. Obviously the window was not open for a while and the carpet was not so clean. Breakfast was very poor.
My self my wife and daughter and the Lazars have been visiting Laguna now for 3 years. It ca be summed up by stating that 'The hospitality and service shown by management and staff are superior to any 5 star hotel in Hungary.' I have stayed at the Galliet so speak from experience. 1 criticism only, Mr Lazar has dificulty with stairs and dispite booking early and requesting a ground floor room only once has this request been granted.
Sports equipment of hotel is good - covered 10m swimming pool, playing things for kids, small fit equipment, billiard, small sauna, supermarket 150m Bathroom equipment really old, no airconditioning (even mobile A/c at 4 Eur daily charge didn't help), in the evening hotel restaurant closed (probably due to few guests), staff helpful but almost speaking almost no English/German. But especially the location is terrible - right by the main street crossing with permanent noise
Friendliness of staff. Good cooking. Pool and garden. Tranquility Without a car the location is not ideal
The shower has a courtin, which sticks to the body while bathing. The knowledge of foreign languages of the staff /German, English/ is very poor.
The stay was okay. Very helpful and friendly staff. The guesthouse is located near the intersection, but at night it is quiet. In the vicinity of two hypermarkets and two pumping stations (it is good for shopping and do not disturb the residence). We are happy to accommodate you again.
The gentleness of hotel personal Nothing
the pictures on the website are misleading. the rooms look terrible, not cleaned properly; old ugly furniture; everything is cheap. We were cold and the blankets were too short (like for 1.40m persons). No paper at the toilet..and so on
Charming place if not for the traffic lights in front of it, big noise from the street & not working air condition.We got a very nice room in one of the towers of this little "castle"; Very close to the Balaton Lake ( 10 min walk), commercial center nearby Much noise because of the traffic lights in front of the hotel, no air condition
The hotel offers good value for the money and is 10 minutes away from the beach. The pictures of the hotel looked better on the website than it actually is. The beach close to the hotel is pretty small and poor. Although the breakfast was fair, it dit not offer a wide selection of food. Furniture, TV and fridge in the room were pretty old.